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List of Adobe Magento Order Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Brown-Forman Consumer Packaged Goods 5000 $4.0B United States Adobe Systems Adobe Magento Order Management Order Management 2017 n/a
In 2017, Brown-Forman deployed Adobe Magento Order Management to modernize and simplify the ordering experience for bar, club, and restaurant owners in Australia, implementing a solution within the Order Management category focused on business-customer self-service. The Adobe Magento Order Management deployment prioritized device-agnostic ordering, enabling trade customers to place orders on mobile and desktop through mobile-optimized storefront workflows and account-based ordering paths. The implementation configured core order capture and fulfillment orchestration capabilities typical of Order Management, including order lifecycle state management, catalog and pricing rule configuration for commercial accounts, and inventory-aware order routing to support channel-specific assortments. Configuration work emphasized account hierarchy handling, flexible payment and invoicing flows for B2B customers, and catalog segmentation to reflect hospitality channel assortments. Operational scope targeted commercial operations serving bars, clubs, and restaurants in Australia, covering sales, trade customer management, and fulfillment touchpoints. Integrations aligned Adobe Magento Order Management with upstream transactional back-office systems and downstream warehouse and distribution processes using standard order and fulfillment interfaces, so order-to-cash and logistics workflows were coordinated with the new order management layer. Governance and rollout focused on enforcing pricing and account governance, instituting role-based access controls and order approval workflows for commercial teams and purchaser roles at customer accounts. Training and process change efforts concentrated on merchant-facing ordering workflows to support adoption of the Adobe Magento Order Management solution across business customers and operational teams.
Canon USA Distribution 15945 $7.5B United States Adobe Systems Adobe Magento Order Management Order Management 2016 n/a
In 2016, Canon USA implemented Adobe Magento Order Management. Apps Category . Canon USA's implementation work for Adobe Magento Order Management was scoped as a multi-country commerce program covering the United States, Canada, Panama, Chile, Brazil, and Mexico, with business analyst support embedded in the program. The rollout targeted distribution and e-commerce order processing workflows and involved cross-border coordination among regional commerce and fulfillment teams. Implementation emphasis included standard order management capabilities aligned with the application type, such as order orchestration and lifecycle management, inventory visibility and allocation, multi-channel order routing, and fulfillment orchestration including returns and cancellations. Configuration and functional design work was driven by use cases for ecommerce order capture, order editing, status tracking, and channel-specific processing rules. The project effort ran alongside work on IBM Websphere Commerce in the same six-country footprint, and teams provided technical and functional support for IBM Tririga for employees across offices in the U.S. and Canada. Governance focused on business analyst led requirements and regional functional alignment to support commerce operations, order management, fulfillment, and customer service workflows.
Music Store Live Retail 10 $1M United States Adobe Systems Adobe Magento Order Management Order Management 2015 n/a
In 2015, Music Store Live implemented Adobe Magento Order Management in the "" Apps Category. The rollout focused on centralizing order processing and inventory orchestration for a small retail operations team based in Burlington, Vermont, supporting an e-commerce storefront and trade-show driven sales activity. Configuration of Adobe Magento Order Management emphasized order capture, inventory allocation, fulfillment routing, and customer order management workflows. The implementation aligned Adobe Magento Order Management with existing Magento storefront order and inventory workflows, and configured order lifecycle rules to reflect the companys product forecasting and purchase order cadence. Operational coverage included sales and service functions that handled incoming customer inquiries, submitted purchase orders to manufacturers, and managed manufacturer inside-sales interactions. Governance and process changes concentrated on consolidating day-to-day order management onto the Adobe Magento Order Management platform while preserving CRM-driven customer interactions with Infusionsoft and SalesForce to support sales and service workflows.
Nalpac Wholesale Distribution 150 $25M United States Adobe Systems Adobe Magento Order Management Order Management 2021 n/a
In 2021 Nalpac Wholesale deployed Adobe Magento Order Management to centralize multi-channel order processing. The Adobe Magento Order Management implementation served as an Order Management platform consolidating order capture from Shopify, Wix, Magento storefronts and Epicor Prophet 21 for unified order lifecycle handling. Configuration emphasized order capture and orchestration capabilities typical of Order Management systems, including consolidated order entry, fulfillment orchestration, inventory visibility across sales channels, and workflow support for warranty claims and returns. The implementation supported customer service order placement and adjustments, reflecting the company practice of handling orders via phone and email across four brands. Integrations were explicitly aligned to the company operating footprint, linking storefront channels Shopify, Wix, and Magento with Epicor Prophet 21 for backend order data and with shipping carriers UPS, USPS, FedEx and international shipping providers for fulfillment coordination. Operational coverage included customer service and shipping and receiving functions, processing in excess of 100 orders daily via coordinated carrier interactions. Governance and process changes centered on standardizing order routing and shipping coordination, formalizing warranty claim handling within the order workflow, and assigning remote customer success specialists to manage phone and email order workflows. The implementation positioned Adobe Magento Order Management as the central system for customer service, fulfillment orchestration, and carrier coordination across Nalpac Wholesale.
Rural King Retail 9000 $2.5B United States Adobe Systems Adobe Magento Order Management Order Management 2016 n/a
In 2016, Rural King implemented Adobe Magento Order Management to underpin an omnichannel expansion of its digital business. The deployment positioned Adobe Magento Order Management in the Order Management layer alongside Adobe Commerce and Order Manager, creating a central orchestration point for online and in-store order flows. The implementation included standard Order Management capabilities such as order capture and orchestration, inventory visibility, and fulfillment routing to support multichannel fulfillment workflows. Creatuity's custom middleware was embedded to connect Adobe Commerce, Order Manager, and the Adobe Magento Order Management instance, providing data transformation, real time synchronization, and reliable event delivery between systems. Operational coverage focused on the retailer's digital commerce, merchandising, and fulfillment functions, enabling consolidated order processing across web and store channels. The integrated stack feeds transactional and operational data into Business Intelligence systems, enabling Rural King to gather and analyze data it did not have before, improving visibility across orders and inventory. Governance centered on centralized order orchestration and data flows through the middleware layer, with configuration and process changes managed where order routing and inventory visibility intersect. The solution is described as an omnichannel architecture that unifies Adobe Magento Order Management, Adobe Commerce, Order Manager, and Creatuity middleware to create a single operational order stream for downstream analytics and operational teams.
Retail 100 $75M United States Adobe Systems Adobe Magento Order Management Order Management 2016 n/a
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Buyer Intent: Companies Evaluating Adobe Magento Order Management

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FAQ - APPS RUN THE WORLD Adobe Magento Order Management Coverage

Adobe Magento Order Management is a Order Management solution from Adobe Systems.

Companies worldwide use Adobe Magento Order Management, from small firms to large enterprises across 21+ industries.

Organizations such as Canon USA, Brown-Forman, Rural King, Shoebacca and Nalpac Wholesale are recorded users of Adobe Magento Order Management for Order Management.

Companies using Adobe Magento Order Management are most concentrated in Distribution, Consumer Packaged Goods and Retail, with adoption spanning over 21 industries.

Companies using Adobe Magento Order Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Adobe Magento Order Management across Americas, EMEA, and APAC.

Companies using Adobe Magento Order Management range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 16.67%.

Customers of Adobe Magento Order Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Adobe Magento Order Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.