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Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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List of ADP WorkForce Scheduling Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Acesgroup Australia Professional Services 3000 $200M Australia ADP ADP WorkForce Scheduling Workforce Scheduling 2010 n/a
In 2010 Acesgroup Australia implemented ADP WorkForce Scheduling. Apps Category: The implementation addressed rostering and timesheet management for venue and event security operations across New South Wales, covering dozens of event and venue rosters and supporting venue and event managers. ADP WorkForce Scheduling was configured to automate roster creation for each venue and event, incorporate task coding and job coding for events, and enforce employee qualification rules such as First Aid and security licenses to ensure compliance with regulated shift requirements. The solution scope included management of permanent staff, casual and contractor personnel, and the communication of several hundred shifts per week to employees. Functional configuration centered on automated roster generation, roster optimization based on employee working conditions, and shift communication via email and SMS to mobile phones, with accompanying job notes and uniform requirements delivered to staff. Web-based timesheets were implemented for each event, including task and job coding, and timesheet exports were mapped for payroll and accounts processing with support for job codes and employee cost codes. ADP WorkForce Scheduling provided 24/7 access for venue and event managers to create and edit rosters in advance and to view and approve timesheets. Operational governance changed to distribute rostering ownership to venue and event managers while centralizing compliance checks within the scheduling system, enabling managers to confirm shifts and enforce license rules at the point of assignment. Integrations included exports into existing payroll and accounts workflows using job and cost code mappings. Outcomes documented in the deployment included a significant reduction in management time spent creating weekly rosters, instant communication and confirmation of shifts to employees, and consolidated management of both employees and subcontractors.
Argos Retail 9500 $5.2B United Kingdom ADP ADP WorkForce Scheduling Workforce Scheduling 2014 n/a
In 2014, Argos implemented ADP WorkForce Scheduling within its Workforce Management deployment to standardize store-level scheduling and workforce optimization across its retail operations. The deployment of ADP WorkForce Scheduling addressed scheduling, forecasting, and timekeeping workflows typical of Workforce Management systems and was positioned to support store operations and hourly staff planning. The implementation included configuration and hands-on activities across core capability areas, specifically workforce optimisation, contractual analysis, WFM HR alignment, time and attendance configuration, and historical forecasting. Project tasks documented by implementation consultants included importing and validating workforce data, configuring rules and shift patterns, preparing UAT and CAT documentation, and executing acceptance testing to align the ADP WorkForce Scheduling application with Argos rostering requirements. Operational delivery emphasized program management and pilot rollouts, with the consultant role covering pre-sales support through post-operational support activities, user training, and ongoing contact with the client during rollout. Implementation work referenced practical operational modules such as scheduling engines, forecasting models, and time capture interfaces within ADP WorkForce Scheduling, and included documentation and training to enable store managers and workforce planners to adopt new scheduling and forecasting workflows. Governance and rollout activity focused on staged implementation pilots, UAT and acceptance testing, and creation of training and support materials to embed new scheduling processes. ADP WorkForce Scheduling was restated as the central application providing the scheduling and workforce optimisation capability within Argos Workforce Management efforts.
Avon and Somerset Police Government 3500 $300M United Kingdom ADP ADP WorkForce Scheduling Workforce Scheduling 2014 n/a
In 2014 Avon and Somerset Police implemented ADP WorkForce Scheduling, Apps Category . The deployment addressed scheduling and rostering for a 3,500 employee police force and positioned ADP WorkForce Scheduling as the core workforce management application for operational shift planning and HR-aligned scheduling. The implementation focused on standard workforce management functional modules, including workforce optimisation, contractual analysis, WFM HR configuration, time and attendance, and historical forecasting. Implementation activities included configuring client solutions to specification, importing and validating workforce data, managing and delivering user training, and executing UAT and CAT test scripts, consistent with ADP WorkForce Scheduling deployment patterns. Integrations reflected internal operational tooling used during the program, with documented interfaces and data exchanges to CRM, Sharepoint, Freshdesk, Tribe HR, and Netsuite to support rostering, absence management, and HR records. The operational scope covered scheduling and timekeeping workflows that touch HR and frontline operations across Avon and Somerset Police, with program management practices applied to coordinate cross-functional teams. Governance and rollout followed a pilot then roll out approach, supported by program management, acceptance testing, UAT/CAT documentation, and user onboarding activities. The project delivery emphasized configuration-led deployment, data validation, and structured training to embed ADP WorkForce Scheduling into routine rostering and time and attendance processes.
Britvic Consumer Packaged Goods 4430 $2.4B United Kingdom ADP ADP WorkForce Scheduling Workforce Scheduling 2014 n/a
In 2014, Britvic implemented ADP WorkForce Scheduling. The deployment focused on formalizing shift planning and labor allocation across Britvic's United Kingdom operations, positioning ADP WorkForce Scheduling within the Workforce Scheduling category for core rostering needs. The implementation emphasized workforce optimisation and contractual analysis capabilities alongside WFM HR time and attendance functionality and historical forecasting to inform demand-driven schedules. Configuration work included rules-based rostering, shift pattern setup, scheduling engine parameterization, and structured data import and validation to align employee contracts and time records with scheduling logic. ADP WorkForce Scheduling was exercised through pilot projects and iterative configuration cycles to refine forecasting inputs and coverage rules. Project delivery and documentation were supported by consultant tooling and internal systems including CRM, Sharepoint, Freshdesk, Tribe HR and Netsuite, which were used for data preparation, testing coordination and change management. Operational design leveraged sector knowledge from retail and leisure implementations to adapt scheduling rules and coverage models to Britvic's consumer packaged goods operating patterns within the United Kingdom. Governance was driven by program management discipline, with defined UAT and CAT phases, acceptance testing, user training, and handover documentation. Implementation activities recorded in project artifacts included importing and validating data, configuring client solutions to specification, managing and delivering user training, and preparing UAT and rollout documentation.
Chelmsford Star Retail 900 $82M United Kingdom ADP ADP WorkForce Scheduling Workforce Scheduling 2012 n/a
In 2012, Chelmsford Star implemented ADP WorkForce Scheduling, adopting Workforce Scheduling to standardize shift planning across its retail estate in the United Kingdom. The deployment targeted retail operations and HR scheduling functions, positioning ADP WorkForce Scheduling as the central scheduling engine for store-level rostering and workforce optimisation. The implementation encompassed core Workforce Scheduling capabilities including Workforce Optimisation, Contractual Analysis, WFM HR configuration, Time and Attendance linkage, and Historical Forecasting. Project activities performed included configuring client solutions to specification, importing and validating workforce and contract data, developing forecast-driven schedules, and preparing UAT and CAT documentation to support acceptance testing. Operational rollout used implementation pilots and staged roll out projects, with hands-on user training delivered to store managers and scheduling teams and ongoing post-operational support from WFM implementation and solutions consultants. Program management tasks noted in the engagement included test planning, UAT execution, documentation of acceptance criteria, and go live planning to coordinate store-level cutovers across the UK. Governance and process work focused on embedding new scheduling workflows into HR and store operations, establishing UAT/CAT sign off, and documenting contractual analysis and workforce optimisation rules for repeatable roll out. ADP WorkForce Scheduling was implemented with emphasis on configuration, data validation, training, and operational handover to local HR and operations teams.
Government 3299 $787M Canada ADP ADP WorkForce Scheduling Workforce Scheduling 2020 n/a
Retail 194200 $40.6B United States ADP ADP WorkForce Scheduling Workforce Scheduling 2014 n/a
Oil, Gas and Chemicals 14000 $9.4B United States ADP ADP WorkForce Scheduling Workforce Scheduling 2014 n/a
Communications 10000 $11.8B United Kingdom ADP ADP WorkForce Scheduling Workforce Scheduling 2014 n/a
Retail 10500 $1.7B United States ADP ADP WorkForce Scheduling Workforce Scheduling 2016 n/a
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FAQ - APPS RUN THE WORLD ADP WorkForce Scheduling Coverage

ADP WorkForce Scheduling is a Workforce Scheduling solution from ADP.

Companies worldwide use ADP WorkForce Scheduling, from small firms to large enterprises across 21+ industries.

Organizations such as UPS, Walmart de Mexico y Centroamerica, Dollar General, Rite Aid and EE United Kingdom are recorded users of ADP WorkForce Scheduling for Workforce Scheduling.

Companies using ADP WorkForce Scheduling are most concentrated in Transportation, Retail and Communications, with adoption spanning over 21 industries.

Companies using ADP WorkForce Scheduling are most concentrated in United States, Mexico and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ADP WorkForce Scheduling across Americas, EMEA, and APAC.

Companies using ADP WorkForce Scheduling range from small businesses with 0-100 employees - 2.63%, to mid-sized firms with 101-1,000 employees - 5.26%, large organizations with 1,001-10,000 employees - 71.05%, and global enterprises with 10,000+ employees - 21.05%.

Customers of ADP WorkForce Scheduling include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ADP WorkForce Scheduling customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Scheduling.