List of Affinsys BankBuddy Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying Affinsys BankBuddy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Affinsys BankBuddy for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Affinsys BankBuddy for Customer Experience include: Emirates Nbd United Arab Emirates, a United Arab Emirates based Banking and Financial Services organisation with 25400 employees and revenues of $8.28 billion, The Canny Company United Kingdom, a United Kingdom based Retail organisation with 15 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Affinsys BankBuddy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Affinsys BankBuddy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Emirates Nbd United Arab Emirates | Banking and Financial Services | 25400 | $8.3B | United Arab Emirates | Affinsys | Affinsys BankBuddy | Customer Experience | 2019 | n/a |
In 2019, Emirates NBD certified Affinsys BankBuddy in its API Sandbox as part of Customer Experience initiatives. The certification demonstrated chatbot and API integrations aimed at improving digital customer experience in the United Arab Emirates, validating Affinsys BankBuddy against Emirates NBD's sandbox API endpoints and program requirements.
Affinsys BankBuddy was exercised in the sandbox for conversational AI and API-based digital banking journeys, inferred from the certification and public programme descriptions. Configuration signals consistent with this usage include natural language understanding and intent routing, session management, and server-side orchestration of banking APIs to support account inquiry and transactional journey handoffs. The narrative explicitly restates the application name Affinsys BankBuddy and situates it within the Customer Experience category.
Integration work centered on Emirates NBD's API Sandbox, demonstrating API contract compatibility and webhook-driven conversational triggers rather than a public production launch. Operational coverage targeted front-office digital channels and retail customer experience teams in the United Arab Emirates, aligning conversational automation with digital banking workflows. Certification occurred through the bank's API Sandbox programme in collaboration with DIFC FinTech Hive, indicating governance via sandbox testing, API compliance checks, and program-level validation.
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The Canny Company United Kingdom | Retail | 15 | $5M | United Kingdom | Affinsys | Affinsys BankBuddy | Customer Experience | 2021 | n/a |
In 2021, The Canny Company United Kingdom deployed Affinsys BankBuddy to launch CannyPay, a B2B invoice-to-pay and request-to-pay marketplace. The implementation is recorded under the "" Apps Category and targeted SMEs and gig-economy users across APAC and EMEA. The Canny Company United Kingdom implemented Affinsys BankBuddy to operationalize digital payment and invoicing workflows for its marketplace offering.
Affinsys BankBuddy delivered modules for digital onboarding, AI-based eKYC, authentication, and embedded transaction processing, these components were used to power payments and cross-border invoicing flows within CannyPay. Affinsys BankBuddy provided the application-level orchestration for invoice issuance, request-to-pay messaging, and embedded settlement routing, centralizing invoice-to-pay and request-to-pay workflows on a single platform.
Operational coverage focused on marketplace commerce functions, specifically accounts payable automation and payments orchestration for SMEs and gig workers across APAC and EMEA. Governance and operational control were implemented at the platform level through onboarding and authentication controls, while the embedded transaction processing supported cross-border payment rails. The implementation included projected efficiency gains of approximately 30 to 40 percent in invoice-to-pay cycles as stated in the project announcement.
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