List of Affinsys InsureBuddy Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying Affinsys InsureBuddy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Affinsys InsureBuddy for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Affinsys InsureBuddy for Customer Experience include: Emirates Nbd United Arab Emirates, a United Arab Emirates based Banking and Financial Services organisation with 25400 employees and revenues of $8.28 billion and many others.
Contact us if you need a completed and verified list of companies using Affinsys InsureBuddy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Affinsys InsureBuddy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Emirates Nbd United Arab Emirates | Banking and Financial Services | 25400 | $8.3B | United Arab Emirates | Affinsys | Affinsys InsureBuddy | Customer Experience | 2021 | n/a |
In 2020, Emirates Nbd engaged Affinsys to deploy Affinsys InsureBuddy for CRM/CX as part of a hyper personalization and open banking sandbox engagement in the United Arab Emirates. The engagement targeted digital customer experience and CRM/CX use cases, and was executed as a sandbox certification project aligned to Emirates Nbd's personalisation challenge. Affinsys InsureBuddy was made available from the broader Affinsys CX suite including the BankBuddy and InsureBuddy family to demonstrate insurance oriented customer journeys. The scope emphasized proof of concept work inside the bank sandbox rather than a bank wide production rollout.
Deployment work focused on core CRM/CX capabilities common to customer experience platforms, including the InsureBuddy personalization engine, customer profiling and segmentation, customer journey orchestration, and configurable rule based personalization for digital channels. Configuration and modular activation of Affinsys CX capabilities were used to model personalized offers and decisioning flows specific to insurance scenarios. Automation for event driven personalization and template driven messaging across mobile and web channels was exercised during sandbox scripts to validate real time experience patterns.
The engagement validated integrations with open banking APIs through the sandbox, exercising API driven data exchange for hyper personalization workflows. Affinsys InsureBuddy was tested alongside the Affinsys CX orchestration layer to demonstrate API calls, data mapping, and personalization triggers within CRM/CX workflows. Operational coverage was limited to Emirates Nbd's sandbox environment in the United Arab Emirates and to teams responsible for customer experience, product personalization, and digital channels.
Governance followed Emirates Nbd's sandbox certification process, and the deployment earned sandbox certification and recognition in the bank's personalisation challenge. The certified sandbox outcome provided a repeatable testbed for subsequent personalization proofs of concept using Affinsys InsureBuddy in CRM/CX contexts. No production scale, cost, or long term adoption details were provided.
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Buyer Intent: Companies Evaluating Affinsys InsureBuddy
- And Systems Tech, a Mongolia based Professional Services organization with 50 Employees
- LendMN, a Mongolia based Banking and Financial Services company with 30 Employees
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