List of Agilysys Book4Time Contactless Experience Customers
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Since 2010, our global team of researchers has been studying Agilysys Book4Time Contactless Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys Book4Time Contactless Experience for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys Book4Time Contactless Experience for Customer Experience include: Hilton, a United States based Leisure and Hospitality organisation with 178000 employees and revenues of $11.17 billion, Resorts World Las Vegas, a United States based Leisure and Hospitality organisation with 1000 employees and revenues of $250.0 million, Four Seasons Canada, a Canada based Leisure and Hospitality organisation with 1200 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys Book4Time Contactless Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys Book4Time Contactless Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Four Seasons Canada | Leisure and Hospitality | 1200 | $200M | Canada | Agilysys | Agilysys Book4Time Contactless Experience | Customer Experience | 2012 | n/a |
In 2012, Four Seasons Canada implemented Agilysys Book4Time Contactless Experience. The deployment at the Toronto property targeted the category for spa operations, centralizing appointment intake and contactless guest interactions across online and on-property channels.
Agilysys Book4Time Contactless Experience was configured to manage online booking, gift card processing, staff scheduling and guest profiles, reflecting module usage inferred from the case study. Configuration work focused on reservation workflows, resource-level scheduling, gift card transaction processing and guest-history capture to enable personalized service and contactless check-in.
Operational scope covered the Toronto spa within Four Seasons Canada, with front-desk and spa teams using staff scheduling and guest profile capabilities to coordinate shifts and customer service. Governance measures included role-based access controls for scheduling and gift card reconciliation and standardized operating procedures for contactless booking and check-in to improve customer experience and operational efficiency.
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Hilton | Leisure and Hospitality | 178000 | $11.2B | United States | Agilysys | Agilysys Book4Time Contactless Experience | Customer Experience | 2020 | n/a |
In 2020, Hilton implemented Agilysys Book4Time Contactless Experience as a Contactless Experience to manage spa operations at the Waldorf Astoria Chicago. The deployment placed Agilysys Book4Time Contactless Experience squarely in spa operations and revenue management, positioning the application to serve guest booking flows and ancillary service commercialization within a single hotel spa site.
Configuration scope included yield management and dynamic pricing capabilities alongside online booking functionality. Agilysys Book4Time Contactless Experience was configured to apply pricing rules and inventory controls to individual treatment slots, enabling automated price adjustments and online reservation handling consistent with contactless guest interactions and e commerce booking workflows.
Operational coverage was focused on the Waldorf Astoria Chicago spa, with the implementation affecting spa operations, revenue management, and online booking channels in the United States. The work centered on embedding the Contactless Experience into front desk and guest booking processes to increase online uptake and to shift ancillary revenue generation into digital booking flows.
Governance changes emphasized system driven pricing parameters and centralized configuration of yield rules to operationalize dynamic pricing at the property level. The vendor case study credits the implementation with roughly a $100,000 annual revenue uplift and about a 20 percent online booking share in the United States, outcomes attributed to the yield management and online booking modules.
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Resorts World Las Vegas | Leisure and Hospitality | 1000 | $250M | United States | Agilysys | Agilysys Book4Time Contactless Experience | Customer Experience | 2021 | n/a |
In 2021, Resorts World Las Vegas implemented Agilysys Book4Time Contactless Experience, an application categorized as . The deployment was executed during pre-opening to support AWANA Spa & Wellness and to enable online booking and reservation workflows for the Las Vegas property in the United States.
Configuration work focused on appointment and schedule management, contactless guest interaction, and payroll configuration to support pre-opening staffing. Module usage is inferred to include PMS integration and payroll and operations modules to align scheduling with workforce pay rules and staffing rosters.
Integrations explicitly included OPERA PMS and payroll configuration tied to spa staffing processes, enabling reservation data to flow into property management and payroll workflows. Operational coverage centered on spa operations, front desk scheduling coordination, and pre-opening staffing workflows at the Las Vegas site.
Governance and rollout were oriented around pre-opening operational needs, with configuration and testing timed to support go-live of spa services and to operationalize staffing processes for AWANA Spa & Wellness. The implementation supported go-live and pre-opening staffing workflows as part of the broader opening program.
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