List of Agilysys IG KDS Customers
Alpharetta, 30005, GA,
United States
Since 2010, our global team of researchers has been studying Agilysys IG KDS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys IG KDS for Restaurant Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys IG KDS for Restaurant Management include: Boyd Gaming, a United States based Leisure and Hospitality organisation with 16129 employees and revenues of $3.74 billion, Kewadin Casinos, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $150.0 million, Win-River Resort & Casino, a United States based Leisure and Hospitality organisation with 310 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys IG KDS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boyd Gaming | Leisure and Hospitality | 16129 | $3.7B | United States | Agilysys | Agilysys IG KDS | Restaurant Management | 2025 | n/a |
In 2025 Boyd Gaming signed a SaaS agreement to deploy the Agilysys InfoGenesis POS ecosystem across 28 United States properties, explicitly including Kitchen Display Stations via Agilysys IG KDS, Apps Category: . This agreement positions Agilysys IG KDS as the kitchen display component of the broader InfoGenesis point of sale implementation, with the year 2025 tied directly to the enterprise rollout timeline.
Implementation scope centers on enterprise food and beverage and restaurant management across 28 Boyd Gaming properties in the United States. The deployment embeds Agilysys IG KDS screens and workflow orchestration at kitchen and back of house points of service, aligning KDS order routing, ticketing, and real time order-status capabilities with the InfoGenesis POS ecosystem to support kitchen operations and front of house order flow.
The architecture is anchored on the Agilysys InfoGenesis POS ecosystem, with Agilysys IG KDS deployed as a component within that environment to centralize order streams and kitchen display logic. The project narrative emphasizes unifying POS and KDS data across properties to provide enterprise visibility and to support guest engagement and operational decision making as the rollout progresses.
Governance and rollout are structured as a phased SaaS deployment across the 28 properties, with central configuration and policy controls for POS and KDS parameters, plus localized operational training for food and beverage and kitchen teams. The deployment is expected to unify data and improve guest engagement and operational decision making as stated in the announcement, and the rollout progression will determine the operational cadence and further governance refinements.
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Kewadin Casinos | Leisure and Hospitality | 2500 | $150M | United States | Agilysys | Agilysys IG KDS | Restaurant Management | 2020 | n/a |
In 2020, Kewadin Casinos expanded its Agilysys relationship by adding IG OnDemand while continuing to operate InfoGenesis POS to support contactless food and beverage ordering across its Michigan properties, and the deployment context indicates use of Agilysys IG KDS as part of the integrated InfoGenesis F&B ecosystem. The Kewadin Casinos Agilysys IG KDS Kitchen Display Systems implementation is described in source reporting as tightly coupled with InfoGenesis point of sale and the IG OnDemand front end to enable order routing to kitchen operations.
The implementation scope centers on food and beverage operations across multiple Michigan properties, with InfoGenesis POS handling transaction capture and IG OnDemand providing contactless ordering workflows. Agilysys IG KDS is inferred to provide kitchen display functionality that routes orders from InfoGenesis POS and IG OnDemand to back of house, supporting ticketing, order status updates, and kitchen pacing consistent with Kitchen Display Systems functional expectations.
Integrations explicitly noted include continued use of InfoGenesis POS and the addition of IG OnDemand, with Agilysys IG KDS usage reasonably inferred to complete the order flow from guest mobile or contactless channels into kitchen operations. Governance and operational coordination are focused on property level F&B and back of house teams working with central IT to align POS pairing and order routing, preserving the InfoGenesis ecosystem while extending contactless ordering capabilities through Agilysys components.
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Win-River Resort & Casino | Leisure and Hospitality | 310 | $50M | United States | Agilysys | Agilysys IG KDS | Restaurant Management | 2021 | n/a |
In 2021 Win-River Resort & Casino expanded its Agilysys footprint by adding Agilysys IG KDS and IG OnDemand to address food & beverage/restaurant operations. The deployment was executed at the Northern California United States property and focused on improving kitchen order management and enabling contactless food and beverage ordering for guests.
Agilysys IG KDS was configured as a kitchen display and order orchestration layer, while IG OnDemand was provisioned to support guest-facing contactless ordering workflows and order lifecycle management. Configuration emphasized real-time order routing to back-of-house stations, ticket prioritization, and user-interface settings for kitchen throughput, reflecting typical kitchen display system and guest ordering capabilities in the food and beverage domain.
The implementation expanded the existing Agilysys platform footprint to unify front-of-house contactless channels with back-of-house order processing, aligning order flows across restaurant operations, kitchen staff, and guest service teams at the Northern California site. Integrations remained within the Agilysys application family to maintain a consolidated operational model for F&B outlets on property.
Governance and rollout centered on operational process changes to reduce front-desk lines, enable contactless ordering, and support improved kitchen throughput and guest satisfaction. Rollout activities included staged configuration and staff training for restaurant and kitchen teams, with procedures updated to reflect the new IG OnDemand and Agilysys IG KDS driven order workflows.
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