List of Agilysys IG Kiosk Customers
Alpharetta, 30005, GA,
United States
Since 2010, our global team of researchers has been studying Agilysys IG Kiosk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys IG Kiosk for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys IG Kiosk for Point Of Sale include: Caesars Entertainment, a United States based Leisure and Hospitality organisation with 50000 employees and revenues of $11.25 billion, Kiawah Island Golf Resort, a United States based Leisure and Hospitality organisation with 1100 employees and revenues of $100.0 million, Vasa Park Resort in Bellevue, a United States based Leisure and Hospitality organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys IG Kiosk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Agilysys IG Kiosk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Caesars Entertainment | Leisure and Hospitality | 50000 | $11.2B | United States | Agilysys | Agilysys IG Kiosk | Point Of Sale | 2017 | n/a |
In 2017, Caesars Entertainment implemented Agilysys IG Kiosk as a Point of Sale component to extend on-property self-service transaction capture and kiosk ordering. Agilysys IG Kiosk was deployed to support front-end kiosk workflows and POS transaction processing within Caesars hospitality operations, positioning the Agilysys IG Kiosk as an enterprise Point of Sale touchpoint for guest-facing purchases.
The implementation included kiosk front-end configuration for menu presentation and transaction capture, integrated payment handling and order routing, and centralized management of kiosk catalogs and pricing. The deployment sat alongside and was integrated operationally with other Agilysys technologies listed by Caesars, including Agilysys rGuest Buy Kiosks, rGuest Buy on Demand, and Infogenesis POS, as well as the House Advantage Kiosk, to provide coordinated order flow and settlement across systems.
Governance centered on centralized configuration and reconciliation processes to maintain consistent menus, pricing and transaction logs across properties, with operational workflows adjusted to incorporate kiosk order routing into existing POS reconciliation and reporting. The narrative clarifies Caesars Entertainment Agilysys IG Kiosk Point of Sale relationship, emphasizing kiosk front-end capabilities, back-end order integration, and enterprise configuration governance within the hospitality business function.
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Kiawah Island Golf Resort | Leisure and Hospitality | 1100 | $100M | United States | Agilysys | Agilysys IG Kiosk | Point Of Sale | 2015 | n/a |
In 2015, Kiawah Island Golf Resort implemented Agilysys IG Kiosk as a Point of Sale application to extend guest-facing transaction capabilities across its villa and resort services. Facing rapid growth in villa demand and limitations in its existing booking system, the resort also selected Agilysys rGuest® Book to expand online reservations and booking flows.
The Agilysys IG Kiosk deployment concentrated on interactive self-service workflows, transaction capture, and payment processing, with configuration aligned to hospitality retail, villa reservations, and guest services typical of Point of Sale systems. Implementation work included catalog and pricing configuration, staff reconciliation workflows, and maintaining guest profile records to support unified front desk and kiosk interactions. The team configured automated handoffs between reservation records and payment capture to reduce manual booking interventions.
Operational coverage prioritized resort guest touchpoints and villa booking channels, centralizing transaction and booking records for the property. Governance introduced consolidated workflows connecting reservations, front desk operations, and on-property service teams, with process changes to manage kiosk transaction exceptions and reconciliation. Since deployment the team reports they have achieved outstanding results following the Agilysys rGuest® Book and Agilysys IG Kiosk implementations.
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Vasa Park Resort in Bellevue | Leisure and Hospitality | 50 | $6M | United States | Agilysys | Agilysys IG Kiosk | Point Of Sale | 2019 | n/a |
In 2019 Vasa Park Resort implemented Agilysys IG Kiosk as part of a coordinated Agilysys rollout that included rGuest Stay Property Management System, rGuest Book reservations, and rGuest Pay payment processing. Agilysys IG Kiosk was deployed as a Point of Sale element at the Bellevue resort to streamline daily operations and improve the guest journey from booking to check-out. Vasa Park Resort Agilysys IG Kiosk Point of Sale handles guest payments and front-desk transaction orchestration within the resort environment.
The implementation configured the Agilysys IG Kiosk user interface to serve as a self-service and attendant-assisted checkout point, with payments routed through rGuest Pay and transactions posted to rGuest Stay. Reservation lookup and booking validation were integrated with rGuest Book to allow kiosk transactions to reference existing guest folios, supporting check-in, incidental posting, and direct payment capture. Operational coverage focused on front-desk, reservations, and guest services, with configuration activities centered on transaction routing, PMS posting rules, and staff training to align workflows and reconciliation processes, enabling the stated goals to streamline operations and increase efficiency from booking to check-out.
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