List of Agilysys PanOptic Kiosk Customers
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Since 2010, our global team of researchers has been studying Agilysys PanOptic Kiosk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys PanOptic Kiosk for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys PanOptic Kiosk for Point Of Sale include: Foxwoods Resort Casino, a United States based Leisure and Hospitality organisation with 11000 employees and revenues of $4.00 billion, Resorts World Las Vegas, a United States based Leisure and Hospitality organisation with 4500 employees and revenues of $800.0 million, Wind Creek Hospitality, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $800.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys PanOptic Kiosk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys PanOptic Kiosk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Foxwoods Resort Casino | Leisure and Hospitality | 11000 | $4.0B | United States | Agilysys | Agilysys PanOptic Kiosk | Point Of Sale | 2022 | n/a |
In 2022 Foxwoods Resort Casino deployed Agilysys PanOptic Kiosk under the Apps Category and completed an enterprise point of sale upgrade across its Ledyard Connecticut property, alongside a rollout of InfoGenesis POS terminals to modernize retail and food and beverage operations. The deployment explicitly targeted guest self service ordering and contactless mobile payments to increase throughput and enable tighter loyalty integration at the property.
The Agilysys PanOptic Kiosk implementation was configured to operate alongside InfoGenesis POS terminals, providing kiosk style ordering interfaces, contactless payment acceptance, and handoff of transactions into the core POS for fulfillment and settlement. Operational coverage focused on retail and food and beverage outlets across the property, with centralized POS configuration and device orchestration used to maintain consistent menus, pricing and loyalty entitlements. Integration points emphasized guest facing ordering flows, payment routing to InfoGenesis POS transaction processing, and linkage to the resort loyalty systems to support guest recognition and rewards.
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Resorts World Las Vegas | Leisure and Hospitality | 4500 | $800M | United States | Agilysys | Agilysys PanOptic Kiosk | Point Of Sale | 2024 | n/a |
In 2024, Resorts World Las Vegas deployed Agilysys PanOptic Kiosk as part of an InfoGenesis POS modernization at Famous Foods Street Eats, addressing Food & beverage point-of-sale and guest self-service ordering needs. The implementation paired Agilysys InfoGenesis POS with 34 IG kiosks and the Agilysys PanOptic Kiosk user interface to centralize order capture and guest self-service at a high-volume quick service venue.
Configuration focused on integrated POS and kiosk workflows, including self-ordering menus, payment routing capable of accepting player points and room charges, and kitchen routing logic tied to order types. Agilysys PanOptic Kiosk and InfoGenesis POS were configured to maintain consistent menu, pricing and modifier rules across kiosk and counter channels, supporting throughput and order accuracy for F&B operations.
Operational integrations included payment and authorization workflows for player loyalty redemption and room folio charging, plus routing to kitchen display and back of house preparation queues to optimize fulfillment. The deployment scope was the Famous Foods Street Eats location within Resorts World Las Vegas and impacted front of house, payments, and kitchen operations.
Governance changes centered on kiosk operations, payment authorization procedures and point-of-sale configuration controls to manage room charge and player point workflows. The implementation delivered explicit improvements in throughput, payment flexibility and kitchen routing as part of the Food & beverage point-of-sale and guest self-service ordering modernization at Resorts World Las Vegas.
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Wind Creek Hospitality | Leisure and Hospitality | 2500 | $800M | United States | Agilysys | Agilysys PanOptic Kiosk | Point Of Sale | 2020 | n/a |
In 2020, Wind Creek Hospitality implemented Agilysys PanOptic Kiosk as part of an expanded enterprise deployment of Agilysys InfoGenesis POS and guest self-service ordering across its U.S. and Caribbean properties. The rollout targeted contactless ordering and loyalty redemption integration to support F&B operations across casinos, hotels, and food and beverage outlets, aligning the Agilysys PanOptic Kiosk with existing point of sale infrastructure.
Configuration and modules centered on Agilysys InfoGenesis POS integration with Buy Guest Kiosk and Buy OnDemand self-service ordering capabilities, enabling order routing and loyalty redemption flows between kiosks and the central POS. Agilysys PanOptic Kiosk functioned as the on-premise kiosk platform providing menu presentation, ordering interface, and payment interaction, with configuration tuned to F&B menu and service patterns.
Integrations linked kiosks to the enterprise InfoGenesis POS and the property loyalty and redemption systems to enable unified guest profiles and redemption at point of sale. Operational coverage was regional, spanning U.S. and Caribbean properties, with rollout coordination to align kiosk configuration, site-level operations, and F&B workflows, and the deployment explicitly aimed to enable contactless ordering, loyalty redemption and improved F&B efficiency.
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