List of AgnoShin Enhance Project Customers
Chennai, 600042,
India
Since 2010, our global team of researchers has been studying AgnoShin Enhance Project customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AgnoShin Enhance Project for Task Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AgnoShin Enhance Project for Task Management include: Zurich Insurance Group, a Switzerland based Insurance organisation with 63000 employees and revenues of $7.80 billion, Ashok Leyland, a India based Manufacturing organisation with 9603 employees and revenues of $5.00 billion, Kenya Airways, a Kenya based Transportation organisation with 4705 employees and revenues of $1.36 billion and many others.
Contact us if you need a completed and verified list of companies using AgnoShin Enhance Project, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AgnoShin Enhance Project customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ashok Leyland | Manufacturing | 9603 | $5.0B | India | AgnoShin | AgnoShin Enhance Project | Task Management | 2021 | n/a | In 2021 Ashok Leyland implemented AgnoShin Enhance Project to centralize task management for service and operations teams in India, targeting standardized work allocation and end-to-end tracking to improve operational visibility. The deployment was positioned as AgnoShin Enhance Project and is associated with Apps Category "". The implementation focused on core task management capabilities including centralized work allocation, status tracking, assignment routing, and operational dashboards to surface work queues and SLAs. Configuration work inferred from the vendor listing emphasized role-based assignment, mobile field updates for service technicians, and configurable workflows to support service and operations use cases. Operational coverage was explicitly the service and operations departments across India, with rollout described as centralized work allocation and tracking rather than a departmental point solution. Governance changes centered on consolidating assignment ownership and standardizing task status taxonomy to improve cross-team visibility and escalation paths, and the stated outcome was improved operational visibility. | |
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Kenya Airways | Transportation | 4705 | $1.4B | Kenya | AgnoShin | AgnoShin Enhance Project | Task Management | 2023 | n/a | In 2023 Kenya Airways implemented AgnoShin Enhance Project to deploy task management capabilities for its customer experience and contact center operations in Africa, for the Apps Category "". The engagement is listed by the vendor AgnoShin and was scoped to address agent task coordination and service workflow orchestration across contact center teams. The implementation centered on a task management module within AgnoShin Enhance Project, configured to provide work item creation, assignment, status tracking, prioritization, and workflow orchestration for contact center agents and supervisors. Deployment was executed as a centralized application accessible to agent desktops and supervisory consoles, with configuration focused on contact handling workflows, queue management, and agent task coordination. Governance and rollout emphasized operational process alignment within customer experience and contact center functions, with phased adoption across the airline’s Africa contact center operations, and a stated objective to improve agent task coordination and service workflows. | |
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Zurich Insurance Group | Insurance | 63000 | $7.8B | Switzerland | AgnoShin | AgnoShin Enhance Project | Task Management | 2022 | n/a | In 2022, Zurich Insurance Group engaged AgnoShin to deliver AgnoShin Enhance Project as a Task Management application supporting claims and service teams across Europe. The engagement appears on AgnoShin's client list and vendor-provided timelines place core implementation activity in 2022 with continuations into 2023. The AgnoShin Enhance Project implementation emphasized task management and case lifecycle orchestration capabilities, focusing on centralized task assignment, workflow automation for routine claims activities, and role-based operational dashboards. Configuration work aligned to claims case types and service queues to enable routing, SLA visibility, and workload balancing across teams. The implementation narrative uses Task Management terminology such as task routing, SLA tracking, and case throughput monitoring to describe the delivered capabilities. Operational coverage targeted Zurich's claims processing and service delivery functions across European business units, with vendor estimates indicating a phased rollout rather than a single-site launch. Deployment structure information is vendor-estimated and framed around business-unit adoption and operational queue consolidation within claims and service teams. Governance changes inferred from the project scope include standardizing task governance, implementing workflow controls to enforce process steps, and introducing operational reporting to support day-to-day case management. The program aimed to streamline workflows and improve case throughput for Zurich's claims and service organizations without publicly stated outcome metrics. |
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