List of Aline CRM Customers
Louisville, 40202, KY,
United States
Since 2010, our global team of researchers has been studying Aline CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aline CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aline CRM for CRM include: Heritage Senior Living, a United States based Healthcare organisation with 500 employees and revenues of $110.0 million, English Meadows Senior Living, a United States based Healthcare organisation with 400 employees and revenues of $25.0 million, Cypress Cove/the Lodge, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Aline CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Aline CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cypress Cove/the Lodge | Healthcare | 10 | $1M | United States | Aline | Aline CRM | CRM | 2022 | n/a |
In 2022 Cypress Cove implemented Aline CRM in Fort Myers, Florida, deploying Aline CRM together with Aline's Prospect-Centered Selling sales enablement to modernize its sales process and work a large backlog of leads, Apps Category. The initiative targeted the independent living sales function and aligned admissions and marketing workflows to create a single prospect intake and prioritized follow-up process.
Configuration emphasized CRM contact and pipeline management, lead queue processing, and embedded sales enablement coaching flows with automation to triage and advance backlog prospects. Operational coverage was focused on the Fort Myers site and frontline sales and marketing teams, and the engagement produced measurable outcomes, within six months of onboarding occupancy climbed to 95% in independent living reported March 2023, and marketing costs per conversion declined.
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English Meadows Senior Living | Healthcare | 400 | $25M | United States | Aline | Aline CRM | CRM | 2022 | n/a |
In 2022 English Meadows Senior Living implemented Aline CRM to centralize sales, resident, and operational workflows. The operator also deployed Aline Contact Center in spring 2022 to consolidate admissions outreach and inbound communications across its Virginia and West Virginia, United States portfolio.
The Aline CRM deployment configured core CRM capabilities for lead management, resident lifecycle tracking, move in coordination, and administrative billing workflows. Implementation emphasized unified resident records, standardized sales pipeline stages, and workflow automation for follow ups and task assignment to reduce fragmentation from paper and point solutions.
Integration between Aline CRM and Aline Contact Center synchronized interaction history and call logging, enabling admissions staff and operations teams to share case records across departments including sales, admissions, billing, and operations. The operational scope covered seven of nine properties in the region and centralized contact routing, interaction capture, and consolidated case management on the Aline CRM platform.
Governance focused on standardizing admissions and administrative procedures through the Aline CRM instance and the contact center routing model, driving a single source of truth for occupancy management. Outcomes reported by the operator included higher occupancy, with seven of nine properties at approximately 90 percent occupancy, and promised billing and administrative time savings from a consolidated platform.
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Heritage Senior Living | Healthcare | 500 | $110M | United States | Aline | Aline CRM | CRM | 2023 | n/a |
In 2023 Heritage Senior Living implemented Aline CRM, deploying Aline CRM alongside Aline Contact Center and marketing automation across its Wisconsin, USA communities to eliminate lost leads and standardize data capture. The deployment targeted sales and marketing workflows for its regional portfolio of senior living communities, centralizing lead intake and follow up across community sites.
The Aline CRM implementation configured contact and lead management, standardized data capture fields and lead routing rules, and embedded marketing automation touchpoints to support inquiry-to-tour workflows. Aline Contact Center was integrated as the inbound engagement layer to ensure phone and web leads entered the Aline CRM record stream consistently, and marketing automation supported nurture sequences and web lead capture.
Operational coverage was explicitly regional, limited to Wisconsin communities, and focused on sales, marketing and community operations teams responsible for inquiries, tour scheduling and move-in coordination. Governance changes included standardized intake processes, centralized lead ownership rules and common data definitions to reduce data loss and improve handoffs between outreach and on-site teams.
Outcomes reported in the vendor case study include large increases in inquiries, tours, move-ins and web leads after the deployment, with the implementation credited for eliminating lost leads and improving standardized data capture across communities. The implementation demonstrates a CRM centered approach to aligning contact center operations, marketing automation and community sales processes.
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Buyer Intent: Companies Evaluating Aline CRM
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