Brownstown Charter Twp, 48134, MI,
United States
Advantage One Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Advantage One Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 Advantage One Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Advantage One Credit Union has purchased the following applications: Alkami for Digital Banking in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Advantage One Credit Union is running and its propensity to invest more and deepen its relationship with Alkami , MeridianLink , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Advantage One Credit Union revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Advantage One Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alkami | Legacy | Alkami | Digital Banking | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Advantage One Credit Union implemented Alkami as its digital banking platform, deploying Alkami in the Digital Banking Solutions category to modernize member-facing channels. The initiative was part of a nearly two-year program that combined a new digital front end with a core processing conversion, and the project plan prioritized a coordinated launch date of June 1st.
The implementation centered on online and mobile banking capabilities typical of Digital Banking Solutions, with configuration work focused on the mobile app environment, account servicing workflows, secure authentication, and member experience personalization. Advantage One executed a structured testing and validation regimen prior to go live, which Alkami representatives cited as a primary factor in the smooth virtual launch.
Alkami Technology, Inc. was partnered with Symitar to align the Alkami platform with core processing changes, coordinating data conversion and reconciliation between the digital channels and the core system. Operational coverage included member-facing channels and back office account synchronization, and the deployment sequence relied on sustained collaboration across both vendor teams and Advantage One staff to finalize integration points and cutover windows.
Governance and rollout were driven by months of conference calls and collaborative planning, with phased validation cycles and a remote launch execution model. The client reported an adoption rate over 40 percent for the new mobile app in the first week, Alkami noted the virtual launch ran smoothly, and internal leadership framed the transition as a meaningful uplift to member experience with strong staff contributions to testing and delivery.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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