List of AllianceHCM Customers
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United States
Since 2010, our global team of researchers has been studying AllianceHCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AllianceHCM for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AllianceHCM for Core HR include: Luby’s, a United States based Leisure and Hospitality organisation with 2200 employees and revenues of $325.0 million, Brumit Restaurant Group, a United States based Leisure and Hospitality organisation with 1900 employees and revenues of $200.0 million, Ultra Steak, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $180.0 million and many others.
Contact us if you need a completed and verified list of companies using AllianceHCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AllianceHCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brumit Restaurant Group | Leisure and Hospitality | 1900 | $200M | United States | AllianceHCM | AllianceHCM | Core HR | 2020 | n/a |
In 2020, Brumit Restaurant Group implemented AllianceHCM Human Capital Management to centralize payroll and HR for its U.S. restaurant operations. Brumit Restaurant Group, operating Arby’s franchise locations and employing roughly 1,900 staff, deployed AllianceHCM to manage restaurant payroll, scheduling, and workforce administration across its sites.
The AllianceHCM implementation was configured to support core HCM capabilities including payroll processing, time and attendance and labor management, applicant tracking and hiring workflows, and employee record management. AllianceHCM was provisioned with quick-service restaurant functional templates to align pay rules, scheduling, and labor reporting to restaurant operating rhythms.
Integrations were a focal point of the deployment, AllianceHCM was integrated with point-of-sale systems and specifically configured to ingest employee data from NCR Back Office to reduce dual entry and improve personnel data accuracy. The AllianceHCM software suite automatically brings in personnel information and was set up to synchronize employee identifiers and labor information between POS, back office, and the HCM payroll module.
Operational governance centralized payroll and HR processes under a restaurant operations model, standardizing hiring and workforce management procedures across Brumit’s Arby’s locations. Governance controls emphasized automated data ingestion and validation rules to streamline workforce management tasks and reduce manual data entry, supporting ongoing restaurant payroll and HR administration.
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Luby’s | Leisure and Hospitality | 2200 | $325M | United States | AllianceHCM | AllianceHCM | Core HR | 2022 | n/a |
In 2022, Luby’s implemented AllianceHCM as its Core HR platform to unify payroll and HR functions across its 39 restaurant locations. The deployment of AllianceHCM was paired with Restaurant365 to provide a connected operational and financial foundation, aligning people data with accounting and operations for the fast casual operator.
AllianceHCM was configured to provide core payroll processing, employee self service for pay stubs and tax forms, and end to end recruiting and onboarding workflows. The implementation emphasized standard HR workflows and payroll controls, reducing handoff errors by embedding recruiting and onboarding into the same HR system used for payroll and workforce administration.
Technically, AllianceHCM was integrated directly with Restaurant365 so labor and payroll records flowed into Restaurant365 financial reporting, eliminating manual spreadsheet exports and reconciliation gaps. The combined architecture positioned Restaurant365 as the unified system of record for accounting and operations while AllianceHCM served as the payroll and HR backbone, enabling automated labor costing to feed real time P and L reporting.
Governance shifts focused on centralized data ownership and process automation, replacing routine manual interventions with automated invoice scanning, GL posting, and synchronized payroll feeds. Reported outcomes included reduced manual data entry for finance, faster and more consistent onboarding, mobile scheduling and reporting access for store managers, and improved visibility into food and labor costs to support faster, data driven operational decisions using AllianceHCM and Restaurant365 together.
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Ultra Steak | Leisure and Hospitality | 3000 | $180M | United States | AllianceHCM | AllianceHCM | Core HR | 2017 | n/a |
In 2017 Ultra Steak implemented AllianceHCM as its core Human Resources platform. The deployment established AllianceHCM as the primary HRIS for account maintenance and administrative access oversight across the company's HR organization, centralizing employee lifecycle functions for company-operated and franchised restaurant operations. AllianceHCM was used by HR administrators to manage account maintenance and access oversight to multiple functions, and it appears internally referenced as Alliance Software in HR operations.
Modules and functional capabilities implemented in AllianceHCM included benefits administration covering benefit approval and termination, initial eligibility, life event processing, open enrollment support, missed premium deduction handling, COBRA event management, and benefit invoice processing. The system also supported 401(K) program administration for enrollments and contribution support, tuition reimbursement participant approval and denial, and wellness initiative tracking. AllianceHCM served as the platform for HR reporting including EEO-1, OSHA, ACA, and ERISA reporting requirements, and for compliance oversight related to DOL audits and minor labor law adherence.
Operational coverage included HR point of contact responsibilities for 30 of 43 company operated franchised restaurants with documented HR administration activity in the Indianapolis, Indiana area, reflecting a deployment scoped to company operated franchise sites and centralized HR teams. Governance and process controls were implemented in AllianceHCM to enforce account maintenance procedures, access oversight, benefit approval workflows, and compliance tracking, aligning HR operational tasks with the Human Resources function. Workflows within AllianceHCM encompassed benefits invoicing reconciliation, missed premium deduction remediation, open enrollment coordination, and routine reporting used by HR and compliance teams.
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