List of Allscripts TouchWorks EHR Customers
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Since 2010, our global team of researchers has been studying Allscripts TouchWorks EHR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Allscripts TouchWorks EHR for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Allscripts TouchWorks EHR for Electronic Health Record include: Waterbury Hospital, a United States based Healthcare organisation with 2000 employees and revenues of $1.00 billion, USMD, Inc., a United States based Healthcare organisation with 2000 employees and revenues of $277.0 million, Revere Health, a United States based Healthcare organisation with 2100 employees and revenues of $230.0 million, ProHealth Physicians, a United States based Healthcare organisation with 1700 employees and revenues of $150.0 million, OrthoIndy, a United States based Healthcare organisation with 800 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Allscripts TouchWorks EHR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Allscripts TouchWorks EHR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Asheville Eye Associates | Healthcare | 110 | $13M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2010 | n/a |
In 2010, Asheville Eye Associates implemented Allscripts TouchWorks EHR, an EHR application. The deployment centralized clinical documentation and appointment scheduling within the practice, orienting Allscripts TouchWorks EHR around clinical and administrative workflows used by clinicians, nursing staff, and front-desk personnel.
Configuration work emphasized core Electronic Health Record capabilities, including ambulatory charting, appointment scheduling, e-prescribing, and order entry, with template-driven ophthalmology documentation and role-based access controls to enforce clinical privileges. Training programs and clinician onboarding were executed to align charting templates and order sets with established clinical workflows and billing intake processes.
Operational scope included integration with existing software in the environment, specifically interfaces with Cerner and Medflow, enabling exchange of clinical and administrative data between Allscripts TouchWorks EHR and those systems. Governance focused on clinician sign-off for templates, a change-control process for order sets, and phased rollout across practice departments to manage adoption and configuration drift.
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Dermatology Specialists of Omaha | Healthcare | 67 | $7M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2011 | n/a |
In 2011 Dermatology Specialists of Omaha deployed Allscripts TouchWorks EHR as its primary EHR to support clinical documentation and coder workflows for a 12 provider dermatology practice focusing on general dermatology, Mohs surgery, and cosmetic services. The deployment centered on using Allscripts TouchWorks EHR for daily coding operations and structured documentation to support charge capture and medical necessity notation.
The implementation included formalized coding and charge capture processes, with monthly audits of coding accuracy across three coding team associates. Audit outputs included statistics and financial error analysis that were used to create individualized development plans communicated in one on one settings, and the organization maintained a living coding manual with research-driven updates to ICD-10, CPT, HCPCS, and NCD/LCD guidance.
Operational coordination extended across physicians, coding staff, and the billing department, with Allscripts TouchWorks EHR used to process clinical documentation and claims. Patch testing claims were analyzed and identified as having a near 50% denial rate, which led to the development and implementation of a pre-authorization policy supported by physicians and billing, and increased reimbursement likelihood to near 100% as reported in operational notes.
Governance activities included monthly maintenance of the office coding manual, creation of new department policies and procedures based on code set research, and delivery of quick reference guides and education to physicians and coding staff. The program emphasized note-specific code selection and medical necessity notation in physician notes to strengthen coding integrity and reduce risk of waste and abuse.
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Medisync | Healthcare | 300 | $30M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2014 | n/a |
In 2014 Medisync implemented Allscripts TouchWorks EHR, Category: . The deployment focused on supporting Allscripts TouchWorks EHR alongside the practice management system and establishing a resilient infrastructure posture for clinical and administrative applications.
The implementation delivered highly available server architecture and ongoing server setup and support, layered security controls, local and wide area networking, firewall and VPN configuration, and routing. Technical capabilities explicitly included tunnels to third parties, internet connectivity provisioning, telecommunications infrastructure, system monitoring, and maintenance of VoIP phone servers to support clinical communications and front office workflows.
Operational scope covered two mid-west regions and 35 remote locations, with infrastructure workstreams aligned to sustain the Allscripts Electronic Health Record system and Practice Management system across distributed sites. Business functions impacted included clinical access to patient records, scheduling and front desk operations, and practice management workflows, with networking and telecommunications components built to preserve availability and connectivity to external partners.
Governance and operations centered on continuous system monitoring, network and security incident handling, scheduled maintenance and change control for servers and networking, and operational procedures for managing VPN tunnels and third party connections. The configuration emphasized maintainability and high availability for Allscripts TouchWorks EHR and related practice management services to support day to day clinical and administrative operations.
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New York eHealth Collaborative | Non Profit | 100 | $15M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2010 | n/a |
In 2010, New York eHealth Collaborative implemented Allscripts TouchWorks EHR to support its Regional Extension Center activities and accelerate EHR adoption among New York state providers. The deployment targeted Electronic Health Record capabilities to support provider onboarding under ARRA stimulus funding administered through NYeC.
The Allscripts TouchWorks EHR implementation emphasized core clinical modules including clinical documentation, computerized provider order entry, results management, and structured problem and medication lists, consistent with standard Electronic Health Record functional workflows. Configuration prioritized Meaningful Use readiness, role based access controls, and template driven structured data capture to support quality reporting and clinical workflow alignment.
Operational scope was centered on NYeC’s REC outreach to New York state ambulatory and community providers, aligning technical rollout with provider training and staged onboarding plans. The program integrated the EHR into provider workflows and governance processes managed by NYeC, with technical readiness reviews and phased implementation to support adoption across participating practices.
NYeC publicly selected Eclipsys as a preferred electronic health record provider, citing that vendor’s track record in preparing clients to meet Meaningful Use requirements. The Allscripts TouchWorks EHR deployment was carried out with ARRA stimulus funding awarded to NYeC, and governance emphasized Meaningful Use compliance and provider support rather than specific vendor consolidation details.
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Oklahoma Arthritis Center | Healthcare | 100 | $10M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2008 | n/a |
In 2008, Oklahoma Arthritis Center implemented Allscripts TouchWorks EHR as its primary Electronic Health Record to standardize clinical documentation, scheduling, and practice management across the clinic. The deployment targeted ambulatory rheumatology workflows, bringing physicians, nursing staff, and billing teams onto a unified Allscripts TouchWorks EHR platform to support encounters, orders, and patient scheduling.
Configuration work focused on clinical documentation templates, computerized provider order entry, medication management, patient scheduling and practice management functions consistent with Allscripts EHR and PM capabilities. The implementation included role-based configuration for clinicians and front office staff, build out of specialty-specific templates for rheumatology, and integration of billing and coding workflows within the Electronic Health Record environment.
The Allscripts TouchWorks EHR environment was operationally integrated with Orchard Harvest LIS for laboratory result flows and with Clear Canvas and eFilm for imaging access and review, enabling end-to-end clinical result retrieval and image viewing within clinical workflows. These integrations established bi-directional lab and imaging interfaces and tied laboratory and radiology outputs into encounter documentation and order reconciliation.
Governance and ongoing support were staffed through dedicated EHR Specialist and System Support roles, responsible for configuration changes, user support, and clinical workflow training. Operational oversight centralized clinical and billing governance to manage templates, order sets, and interface stability while providing tiered support for clinicians and administrative users.
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Healthcare | 800 | $100M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2017 | n/a |
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Healthcare | 1700 | $150M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2015 | n/a |
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Healthcare | 2100 | $230M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2016 | n/a |
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Healthcare | 50 | $5M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2012 | n/a |
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Healthcare | 750 | $80M | United States | Constellation Software Inc. | Allscripts TouchWorks EHR | Electronic Health Record | 2012 | n/a |
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Buyer Intent: Companies Evaluating Allscripts TouchWorks EHR
- Zageno, a United States based Life Sciences organization with 200 Employees
- Pfizer, a United States based Life Sciences company with 81000 Employees
- Springfield Hospital, a United States based Healthcare organization with 27 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Zageno | Life Sciences | 200 | $35M | United States | 2026-03-23 | |
| Pfizer | Life Sciences | 81000 | $63.6B | United States | 2025-12-02 | |
| Springfield Hospital | Healthcare | 27 | $3M | United States | 2025-11-25 | |
| Healthcare | 100 | $10M | United States | 2025-08-06 | ||
| Healthcare | 4000 | $500M | United States | 2025-07-23 | ||
| Life Sciences | 70000 | $13.0B | United States | 2025-05-27 | ||
| Healthcare | 10 | $1M | United States | 2024-12-27 | ||
| Retail | 30000 | $6.1B | United States | 2024-12-09 | ||
| Professional Services | 28000 | $5.5B | United States | 2024-11-12 | ||
| Healthcare | 50 | $5M | United States | 2024-07-31 |