List of Apifonica SIP Trunk Customers
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Since 2010, our global team of researchers has been studying Apifonica SIP Trunk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Apifonica SIP Trunk for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Apifonica SIP Trunk for Call Center include: Nova Poshta, a Ukraine based Transportation organisation with 32000 employees and revenues of $8.00 billion, LPP, a Poland based Retail organisation with 30000 employees and revenues of $3.87 billion and many others.
Contact us if you need a completed and verified list of companies using Apifonica SIP Trunk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Apifonica SIP Trunk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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LPP | Retail | 30000 | $3.9B | Poland | Apifonica | Apifonica SIP Trunk | Call Center | 2024 | n/a |
In 2024, LPP implemented Apifonica SIP Trunk as a consolidated SIP Trunking solution to connect local phone numbers into LPP Group’s contact-center infrastructure across 29 markets. The deployment focused on inbound and outbound customer service workflows and capacity management to handle predictable seasonal peaks.
The Apifonica SIP Trunk configuration centralized number provisioning and session signaling, consolidating local DIDs onto a unified SIP trunk fabric. Functional capabilities implemented included SIP call routing, caller ID preservation for regional numbers, and traffic shaping to prioritize contact-center voice sessions.
Technically the Apifonica SIP Trunk was integrated directly with LPP’s contact-center infrastructure via SIP signaling and edge session control, creating a single trunking layer that preserves local presence while aggregating voice traffic. The architecture enabled centralized billing and simplified carrier management across the 29 markets while maintaining local dial plans and inbound routing for each market.
Governance and rollout were executed as a regional, phased program across the 29 markets to mitigate seasonal peak risk and align billing cycles. The case study reports simplified billing, improved call quality, and increased customer satisfaction as the primary outcomes following the Apifonica SIP Trunk deployment for LPP’s contact-center customer service operations.
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Nova Poshta | Transportation | 32000 | $8.0B | Ukraine | Apifonica | Apifonica SIP Trunk | Call Center | 2025 | n/a |
In 2025, Nova Poshta deployed Apifonica SIP Trunk to support Nova Post Europe’s call centers as the logistics operator expanded into 12 European markets. The Apifonica SIP Trunk implementation centralized voice connectivity and number provisioning to create a single plane for inbound and outbound call routing across markets.
The implementation combined a unified SIP trunk with local virtual numbers, enabling centralized provisioning and consolidated billing for multi‑country operations. Functional capabilities implemented included SIP trunking for voice traffic, local number provisioning with rapid activation, centralized call routing controls, and billing consolidation to manage cross‑border telecom charges.
Operational coverage targeted Nova Poshta’s customer service and call center operations across 12 European markets, consolidating telecom provisioning and routing decisions from a central operations team. The deployment integrated with existing call center endpoints and telco termination channels to normalize inbound routing and number presentation across jurisdictions while supporting faster number provisioning workflows.
Governance focused on centralized provisioning and billing workflows to reduce administrative overhead, with provisioning performance cited at numbers activated in under 48 hours. The case study reports high uptime, cost savings, and improved customer response times across multiple countries as explicit outcomes of the Apifonica SIP Trunk deployment.
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