List of Appian AI Skill Designer Customers
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Since 2010, our global team of researchers has been studying Appian AI Skill Designer customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Appian AI Skill Designer for Intelligent Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Appian AI Skill Designer for Intelligent Process Automation include: Liuna, a United States based Non Profit organisation with 1500 employees and revenues of $380.0 million, RMBL, a Australia based Banking and Financial Services organisation with 41 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Appian AI Skill Designer, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Appian AI Skill Designer customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Liuna | Non Profit | 1500 | $380M | United States | Appian | Appian AI Skill Designer | Intelligent Process Automation | 2024 | n/a |
In 2024, Liuna implemented Appian AI Skill Designer, Apps Category. Liuna deployed Appian AI Skill Designer to enable no-code AI capabilities across its existing application portfolio, and CIO Matt Richard noted the platform helps the organization get real value from AI without needing a team of data scientists.
The implementation prioritized the Appian AI Skill Designer's no-code skill authoring and orchestration features, allowing developers to design, test, and embed AI-driven decision logic directly into workflows and user interfaces. Configuration work emphasized reusable AI skills, in-application orchestration, and developer-led configuration to accelerate incorporation of AI into business processes while minimizing specialized model engineering effort.
Operational ownership was held by Liuna's IT and application development teams, with rollout integrated into standard application release cycles and application owner review gates for governance. Integrations were executed by embedding Appian AI Skill Designer skills into existing applications and workflows, aligning AI functionality with Liuna's application architecture and development practices rather than creating separate data science projects.
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RMBL | Banking and Financial Services | 41 | $7M | Australia | Appian | Appian AI Skill Designer | Intelligent Process Automation | 2024 | n/a |
In 2024, RMBL implemented Appian AI Skill Designer on its Appian Platform to extend online portfolio management portals for investors and borrowers. Apps Category: Appian AI Skill Designer deployments focused on AI-driven document management and classification of legacy portfolio documents to augment existing process automation and data fabric capabilities.
The implementation encompassed investor and borrower portals, process automation workflows, data fabric integration points, and the Appian AI Skill Designer module for document sorting and classification. Appian AI Skill Designer was configured to ingest portfolio documents, apply classification models, and surface structured outputs into portfolio management workflows, aligning AI skills with case management and customer service activities.
Operational coverage targeted front-line investor services and borrower servicing teams, with the AI Skills outputs feeding into existing online portals and automated reporting processes. Governance emphasized staged rollouts and user support during the inaugural deployment, with monitoring of adoption and assistance requests to stabilize classification accuracy and workflow handoffs.
RMBL reported an initial adoption rate of 42 percent in the rollout, with 6 percent of users requesting assistance in the first week, and a 23 percent reduction in client inquiries related to investment and tax reports, saving about 35 hours per week for the front-line team. These outcomes reflect the Appian AI Skill Designer implementation driving AI-driven document management within RMBL's investor and borrower portfolio operations.
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