List of Appier BotBonnie Customers
Taipei City, 110,
Taiwan
Since 2010, our global team of researchers has been studying Appier BotBonnie customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Appier BotBonnie for Social Media Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Appier BotBonnie for Social Media Management include: PX Mart Taiwan, a Taiwan based Retail organisation with 23000 employees and revenues of $7.00 billion, Audi Volkswagen Taiwan, a Taiwan based Distribution organisation with 150 employees and revenues of $23.0 million, Mazda Motor Taiwan, a Taiwan based Distribution organisation with 50 employees and revenues of $5.0 million, VieTourist, a Vietnam based Leisure and Hospitality organisation with 21 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Appier BotBonnie, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Appier BotBonnie customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Audi Volkswagen Taiwan | Distribution | 150 | $23M | Taiwan | Appier | Appier BotBonnie | Social Media Management | 2018 | n/a | In 2018, Audi Volkswagen Taiwan implemented Appier BotBonnie as a conversational marketing / CRM deployment to convert its LINE official account into a one stop micro CRM for customer engagement and service workflows. The rollout in Taiwan centralized test drive booking, maintenance scheduling and a loyalty points program within the Appier BotBonnie conversational interface, linking customer interactions to the micro CRM capability for account binding and first party data capture. Appier BotBonnie was configured with conversational booking and scheduling flows, loyalty points management, and account binding workflows that let customers register and link ownership details through LINE. The deployment integrated directly with the brand's LINE official account to route requests, automate appointment capture and queue maintenance work requests via the chatbot, while the BotBonnie micro CRM stored user profiles and interaction records to support retail sales, service and loyalty teams. Operational coverage focused on Taiwan retail and aftersales functions, with Audi Volkswagen Taiwan using Appier BotBonnie to capture first party data and automate service intake. The implementation delivered explicit outcomes reported by the customer, including one third of car owners binding accounts, service cost reductions, and about 20 percent of maintenance requests being routed through the chatbot, contributing to improved engagement and customer retention. | |
 |
Mazda Motor Taiwan | Distribution | 50 | $5M | Taiwan | Appier | Appier BotBonnie | Social Media Management | 2023 | n/a | In 2023, Mazda Motor Taiwan deployed Appier BotBonnie Apps Category to run a LINE Official Account Christmas point collection campaign in Taiwan. The initiative was scoped as a marketing and CRM activation for a small distributor sized organization, concentrated into a 14 day tactical campaign to drive user acquisition and engagement. The implementation used Appier BotBonnie prebuilt marketing kits, push notification orchestration, and point collection capabilities to automate campaign workflows and encourage repeated user interactions. Configuration emphasized template based messaging, automated reward issuance tied to check ins, and account binding flows to convert LINE users into bound CRM contacts, reflecting typical marketing automation and loyalty management functionality. Integrations were explicit with LINE Official Account for channel delivery and account binding, with operational coverage limited to Mazda Motor Taiwan marketing and CRM teams during the campaign window. The campaign approach relied on BotBonnie campaign orchestration rather than custom development, and it achieved over 4,000 user check ins and more than 2,200 account bindings within the 14 day period, outcomes that directly supported the brand s acquisition and engagement objectives. | |
 |
PX Mart Taiwan | Retail | 23000 | $7.0B | Taiwan | Appier | Appier BotBonnie | Social Media Management | 2022 | n/a | In 2022, PX Mart Taiwan deployed Appier BotBonnie as part of a broader Appier collaboration that included AIQUA and AIXON, Apps Category . Appier reported a profitable quarter and record revenue in Q1 2022, providing commercial momentum behind the engagement. The implementation was positioned to unify PX Mart data across web, mobile and in-store channels to support personalized customer experience and operational efficiency. Appier BotBonnie was configured as a conversational automation layer, using intent recognition, dialogue flow orchestration and rule-based escalation to handle customer inquiries and drive commerce interactions. The project surface included customer engagement and lifecycle orchestration capabilities, leveraging Appier’s Auto Machine Learning models and first-party data processing to inform personalization and message targeting. BotBonnie was referenced by name in the deployment and operated alongside Appier’s AIQUA and AIXON products to enhance cross-product synergy. Integrations were explicitly implemented with PX Mart’s online storefront PXGo!, the PX Mart corporate website, PX Pay mobile payment systems and POS offline transaction data to create a unified customer profile across channels. Operational coverage spanned e-commerce, marketing, customer service and in-store operations, with governance focused on first-party data unification and cross-platform identity stitching to support consistent messaging and analytics. The deployment emphasized phased integration across online and offline touchpoints, enabling Appier BotBonnie to drive personalized interactions and contribute to optimized operational workflows as stated in the collaboration details. | |
 |
|
Leisure and Hospitality | 21 | $3M | Vietnam | Appier | Appier BotBonnie | Social Media Management | 2024 | n/a |
|
|
Buyer Intent: Companies Evaluating Appier BotBonnie
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||