List of AppNeta by Broadcom Customers
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Since 2010, our global team of researchers has been studying AppNeta by Broadcom customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AppNeta by Broadcom for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AppNeta by Broadcom for Remote Monitoring and Management include: ResultsCX, a United States based Professional Services organisation with 20000 employees and revenues of $3.00 billion, Altice Portugal, a Portugal based Communications organisation with 7700 employees and revenues of $2.30 billion, Fujitsu Germany, a Germany based Professional Services organisation with 500 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using AppNeta by Broadcom, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Altice Portugal | Communications | 7700 | $2.3B | Portugal | Broadcom | AppNeta by Broadcom | Remote Monitoring and Management | 2023 | n/a |
In 2023 Altice Portugal implemented AppNeta by Broadcom to extend monitoring beyond the operator edge into unmanaged networks such as home Wi Fi and third party ISPs, aligning the deployment with the Apps Category . The deployment addressed visibility gaps that impact customer facing paths and was scoped for telecom service assurance use cases.
The AppNeta by Broadcom implementation emphasized active end to end synthetic monitoring and path analysis capabilities, configured to simulate transactions and trace hop by hop network paths across operator and unmanaged segments. Probes and synthetic agents were positioned to capture end user experience across home Wi Fi and third party ISP links, with alerting profiles and transaction level checks supporting incident detection and triage.
Operational coverage targeted IT and Network Operations and customer service assurance for the telecom region, embedding monitoring outputs into incident workflows to accelerate fault isolation. Governance and rollout focused on phased adoption across service tiers and on integrating AppNeta outputs into existing service assurance processes, intended to reduce mean time to innocence MTTI and to speed MTTR for customer impacting incidents.
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Fujitsu Germany | Professional Services | 500 | $100M | Germany | Broadcom | AppNeta by Broadcom | Remote Monitoring and Management | 2023 | n/a |
In 2023, Fujitsu Germany deployed AppNeta by Broadcom for Network Performance Monitoring to provide consolidated visibility of application delivery across SD-WAN, cloud connectivity, and last mile ISP links. The deployment was executed for Fujitsu Central Europe operations with a focus on IT and Network Operations teams supporting data center and managed services customers.
The implementation centered on AppNeta active monitoring and path visualization capabilities within Broadcom’s DX NetOps suite, instrumenting continuous active probes and path mapping to trace network and application delivery flows. Configuration work emphasized profiling SD-WAN overlays, cloud segments, and last mile ISP circuits to build unified topology and performance views for operations staff.
AppNeta by Broadcom was used to correlate path visualization with monitored performance metrics, enabling Network Operations to triage incidents across SD-WAN, cloud and ISP boundaries. Operational coverage included data center connectivity and managed services customer links, and the solution was positioned as a centralized monitoring layer for incident detection and capacity planning.
Fujitsu reported a 70% reduction in alarm noise and improved capacity planning as part of the engagement, outcomes surfaced in the case study and aligned to reworked incident triage and network planning workflows. Governance emphasized operational ownership by IT and Network Operations, with the application serving as the authoritative source for delivery path visualization and performance diagnostics.
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ResultsCX | Professional Services | 20000 | $3.0B | United States | Broadcom | AppNeta by Broadcom | Remote Monitoring and Management | 2024 | n/a |
In 2024, ResultsCX deployed AppNeta by Broadcom to provide its NetOps team end-to-end visibility for contact-center operations and remote agents. This deployment links ResultsCX, AppNeta by Broadcom, and the Apps Category in support of IT/Network Operations for contact-center CX and remote agent service delivery.
Module usage is inferred from the case study to include active synthetic monitoring and voice and data path analysis, which were used to instrument call paths, agent connections, and media flows. AppNeta by Broadcom was configured to surface latency and packet loss indicators and to centralize network triage workflows within IT and Network Operations for CX and service delivery.
Operational scope targeted NetOps and contact-center operations, with a focus on remote agent connectivity and contact-center site performance. ResultsCX reported cutting network triage time by about 90% and improving service quality.
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