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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Appriss Incident Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Kmart Australia Retail 46000 $8.1B Australia Appriss Retail Appriss Incident Incident Management 2022 n/a
In 2022, Kmart Australia deployed Appriss Incident as a Case Management platform to support loss-prevention and investigations across its Australia operations. The company name Kmart Australia appears in job postings that list familiarity with the Appriss platform as a desired skill for investigator roles, indicating active operational use of Appriss Incident in investigator-facing workflows. Appriss Incident was used for case-management functionality including incident intake, investigator case assignment and workqueues, evidence and incident workflow tracking, and police engagement workflows referenced in job descriptions. The implementation emphasizes investigator access to case records, structured evidence handling and audit trails consistent with Case Management requirements, and the narrative restates Appriss Incident to align application, category and business function. Public signals do not list specific system integrations, therefore no named integrations can be asserted from available evidence. Operational coverage is specifically referenced for the Australia region and is centered on loss-prevention and investigations business functions rather than a broader enterprise rollout. Governance and operationalization are tied to hiring and role definitions, since Kmart lists Appriss platform familiarity as a competency for investigator roles, implying role-based access controls, training expectations, and procedural adherence for investigators using Appriss Incident. The evidence supports that Appriss Incident is embedded into investigator workflows and organizational hiring practices for Case Management at Kmart Australia.
Myer Retail 17000 $1.9B Australia Appriss Retail Appriss Incident Incident Management 2019 n/a
In 2019, Myer partnered with Appriss Retail in Australia to deploy Appriss Incident in the Loss Prevention apps category. Myer engaged Appriss Incident to concentrate on reducing shrink and online fraud, and the collaboration with Appriss Retail received an industry collaboration award while Myer reported a 3.3% reduction in overall shrink year over year. The implementation explicitly positioned Appriss Incident as the case management and investigations platform for loss prevention, centralizing incident intake and investigative workflows. Appriss Incident was configured to support structured case intake, evidence capture, incident triage, and investigator workflow orchestration within Myer loss prevention and online fraud teams in Australia. The deployment emphasized operational alignment between retail loss prevention and digital fraud monitoring, embedding standardized investigation processes and audit trails across impacted business functions. Governance focused on joint operational ownership between Myer and Appriss Retail, with Appriss Incident providing the investigative and case management capability driving the reported shrink reduction.
Officeworks Retail 9000 $2.2B Australia Appriss Retail Appriss Incident Incident Management 2024 n/a
In 2024, Officeworks implemented Appriss Incident as part of Appriss Retail’s Secure solution across its Australian store network, deploying the Appriss Incident module to support exception-based reporting and case workflows. Apps Category: The deployment centered on incident case management and investigations capabilities common to the Appriss Retail Secure suite, with configuration focused on exception-based reporting, inventory visibility alerts, and loss-prevention operational workflows. Appriss Incident was used to centralize investigative records, standardize incident intake and evidence capture, and enable structured case lifecycle management for store and regional loss-prevention teams. Operational coverage is described for the Australia region and retail store operations, impacting loss-prevention, store operations, and inventory control functions. Governance adjustments were positioned around standardized incident reporting and investigation processes to support exception-based alerting across stores, with rollout messaging oriented toward improving inventory visibility and loss-prevention operations.
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Buyer Intent: Companies Evaluating Appriss Incident

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FAQ - APPS RUN THE WORLD Appriss Incident Coverage

Appriss Incident is a Incident Management solution from Appriss Retail.

Companies worldwide use Appriss Incident, from small firms to large enterprises across 21+ industries.

Organizations such as Kmart Australia, Officeworks and Myer are recorded users of Appriss Incident for Incident Management.

Companies using Appriss Incident are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using Appriss Incident are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Appriss Incident across Americas, EMEA, and APAC.

Companies using Appriss Incident range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Appriss Incident include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Appriss Incident customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Incident Management.