List of AppSignal APM Customers
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Since 2010, our global team of researchers has been studying AppSignal APM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AppSignal APM for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AppSignal APM for Application Performance Management include: Rentbrella, a Brazil based Media organisation with 75 employees and revenues of $5.0 million, HR Partner Software, a Australia based Professional Services organisation with 10 employees and revenues of $1.0 million, Ragnarson Poland, a Poland based Professional Services organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using AppSignal APM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AppSignal APM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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HR Partner Software | Professional Services | 10 | $1M | Australia | AppSignal | AppSignal APM | Application Performance Management | 2019 | n/a |
In 2019 HR Partner Software implemented AppSignal APM for Application Performance Monitoring of its Ruby Padrino HR SaaS running in production in Australia, targeting error detection and performance bottlenecks during customer onboarding. The deployment focused on monitoring the web application stack and instrumenting critical onboarding transactions to provide real time visibility into page render times and error rates.
AppSignal APM was configured to capture error monitoring, performance metrics, transaction traces, and dashboarding for onboarding flows, aligning APM telemetry with application-level metrics. The implementation used AppSignal APM capabilities to centralize error tracking and performance tracing, creating alerts and dashboards to surface slow page renders and failures during customer onboarding.
Operational coverage was limited to the production web app and onboarding business function, providing observability across the Ruby Padrino application running for Australian customers. The monitoring scope emphasized application level diagnostics, allowing engineering and operations workflows to prioritize remediation of the onboarding path and to detect regressions in production.
Governance included consolidating monitoring by replacing other monitoring tools with AppSignal APM and establishing its telemetry as the primary source for onboarding performance. Reported outcomes from the implementation included reducing page render times from 14 seconds to under 2 seconds and saving server costs while consolidating error monitoring into AppSignal APM.
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Ragnarson Poland | Professional Services | 15 | $1M | Poland | AppSignal | AppSignal APM | Application Performance Management | 2017 | n/a |
In 2017 Ragnarson Poland deployed AppSignal APM across multiple client applications to centralize error tracking and performance monitoring for its Ruby and Heroku stacks, supporting both software development and operations functions. AppSignal APM provided unified dashboards and deep Rails integration that became the central instrumentation layer for application health monitoring.
The implementation leveraged APM and error tracking capabilities to aggregate exceptions, trace slow transactions and surface database call latency for Rails applications. Configuration emphasized automatic instrumentation for web and background job transactions along with aggregated error grouping to speed debugging. Teams used unified dashboards and transaction traces to correlate errors with response time spikes.
Operational coverage included multiple client-facing projects managed by Ragnarson Poland, with development and operations teams consuming AppSignal APM dashboards during incident triage and sprint planning. Integrations aligned with Rails framework hooks and Heroku deployment environments, enabling traces to map back to application code paths and database queries. The centralized monitoring approach restructured debugging workflows and helped the team respond faster to runtime errors and slow database calls.
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Rentbrella | Media | 75 | $5M | Brazil | AppSignal | AppSignal APM | Application Performance Management | 2022 | n/a |
In 2022, Rentbrella implemented AppSignal APM in the APM category to provide observability across the Elixir/Phoenix and Ruby microservices that power their umbrella sharing operations and backend services. The deployment focused on production services and instrumented application performance and error telemetry, centralizing traces, error events, and health metrics within AppSignal APM. Configuration work included language specific instrumentation for Elixir and Ruby and curated dashboards to surface service regressions and latency patterns.
AppSignal APM was configured to send alerts into Slack and to populate clearer dashboards so the small engineering team could detect regressions and respond quickly during high usage weather events. Operational scope emphasized backend engineering and production incident response workflows, applying error monitoring and performance tracing to core services. Governance centered on alert thresholds and Slack routing to on-call engineers, formalizing incident triage and continuous monitoring for production microservices.
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Buyer Intent: Companies Evaluating AppSignal APM
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