List of Arrow Chat Customers
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United States
Since 2010, our global team of researchers has been studying Arrow Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Arrow Chat for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Arrow Chat for Collaboration include: Apple, a United States based Manufacturing organisation with 166000 employees and revenues of $416.16 billion, NASA, a United States based Aerospace and Defense organisation with 18000 employees and revenues of $24.00 billion, Stanford University, a United States based Education organisation with 18369 employees and revenues of $8.90 billion and many others.
Contact us if you need a completed and verified list of companies using Arrow Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Arrow Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Apple | Manufacturing | 166000 | $416.2B | United States | Arrow | Arrow Chat | Collaboration | 2015 | n/a |
In 2015, Apple implemented Arrow Chat, Apps Category . Arrow Chat is shown by the vendor as deployed on an Apple-related public site to enable user-to-user messaging and browser-based video chat for community and customer engagement in the United States, a deployment signal derived from vendor marketing rather than an Apple-published implementation document.
Implementation scope centers on public website and customer community chat functionality, with Arrow Chat configured to support real-time text messaging, presence indicators, and video session initiation for community interaction workflows. The narrative is aligned to standard chat application modules and functional workflows typical for community engagement, reflecting messaging and video chat capabilities as primary modules.
Architecturally the deployment is presented as an embedded web application on an Apple-related site, operating in the United States and interfacing with site-level authentication and front-end delivery layers, based on vendor materials. Governance and rollout details are not published by Apple, therefore operational oversight and process changes are not documented in public sources, the vendor placement is the primary signal for this implementation.
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NASA | Aerospace and Defense | 18000 | $24.0B | United States | Arrow | Arrow Chat | Collaboration | 2014 | n/a |
In 2014, NASA implemented Arrow Chat on a NASA-related public website to provide real-time community and user chat and collaboration for public-facing audiences in the United States, Apps Category .
Arrow Chat was configured to deliver public website and community chat capabilities, using embedded web chat components to surface real-time messaging, user presence indicators, moderated chat rooms, and threaded conversation streams. The implementation used Arrow Chat administrative controls to manage moderation queues, user session visibility, and content filtering consistent with public engagement use cases.
Operational scope focused on public-facing web properties in the United States and was managed through web operations and public engagement workflows, with governance oriented around moderation processes, access control for anonymous and authenticated participants, and content policy enforcement. Arrow Chat served as the application platform to centralize chat functionality and moderation tooling for those public audience interactions.
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Stanford University | Education | 18369 | $8.9B | United States | Arrow | Arrow Chat | Collaboration | 2016 | n/a |
In 2016, Stanford University implemented Arrow Chat in the Apps Category to provide real time chat and collaboration capabilities for a student and alumni community on a Stanford-related web property in the United States. Arrow Chat is presented by the vendor as used on that web property to support student and alumni community chat and collaboration, a usage inferred from vendor homepage logos and the product overview rather than a dedicated Stanford case study.
The implementation centered on site and community chat modules, deploying core functional capabilities typical for chat platforms including chat rooms, direct messaging, presence indicators, and embedded collaboration widgets. Arrow Chat configuration appears integrated into the web property front end, enabling persistent community threads, moderated channels, and user to user engagement workflows.
Operational scope is limited to the Stanford web property and its student and alumni communities in the United States, with governance and moderation implied to be managed by web property administrators or community managers. No specific third party integrations, implementation partner, or quantitative outcomes were provided in the source context.
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Buyer Intent: Companies Evaluating Arrow Chat
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