List of ArrowChat Customers
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Since 2010, our global team of researchers has been studying ArrowChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ArrowChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ArrowChat for Chatbots and Conversational AI include: Camorim, a Brazil based Transportation organisation with 1200 employees and revenues of $430.0 million, Erdm Solar, a Mexico based Manufacturing organisation with 60 employees and revenues of $3.0 million, FoodBudget Technology, a Malaysia based Professional Services organisation with 10 employees and revenues of $2.0 million, Energia Renovable De Mexico, a Mexico based Manufacturing organisation with 35 employees and revenues of $1.9 million, Paw Campus, a United States based Non Profit organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ArrowChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ArrowChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Camorim | Transportation | 1200 | $430M | Brazil | ArrowChat | ArrowChat | Chatbots and Conversational AI | 2014 | n/a |
In 2014, Camorim implemented ArrowChat on their website, Apps Category . The deployment placed ArrowChat as an embedded web chat layer to support customer-facing interactions on the corporate site.
ArrowChat was configured as an embedded real-time messaging widget providing user-to-user and group chat workflows, presence indicators, message history, typing indicators, and moderation controls. Configuration emphasized web embedding and session persistence, with administrative interfaces used to manage chat rooms, operator roles, and notification settings to align with support and operations use cases.
Integration scope focused on the corporate website, enabling both public customer conversations and internal support channels that span customer service and operational teams. Governance established role-based access for site moderators and chat operators, along with administrative moderation workflows and phased rollout across prioritized site pages.
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Energia Renovable De Mexico | Manufacturing | 35 | $2M | Mexico | ArrowChat | ArrowChat | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Energia Renovable De Mexico implemented ArrowChat, Apps Category . The deployment embedded ArrowChat on the company website to enable live chat interactions with site visitors and to provide a persistent front end channel for customer inquiries and site engagement.
Configuration focused on the ArrowChat web widget, real time messaging, presence indicators, and chat transcript persistence, with an administrative console configured for role based access and moderation. Standard ArrowChat capabilities such as visitor session initiation, operator routing, and persistent conversation history were used to align with customer engagement workflows.
Operational coverage centers on website customer engagement and front line support functions within the 35 person manufacturing organization, with the chat interface hosted in the website front end and managed by internal administrators. Integrations are limited to embedding ArrowChat on the corporate site as stated, no external system integrations were specified.
Governance was organized around centralized administrator controls, chat moderation policies, and a lightweight operator onboarding process appropriate for a small company, with configuration and ongoing administration handled by internal staff. The implementation emphasizes straightforward site instrumentation, administrative oversight, and conversational logging to support ongoing customer interactions.
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Erdm Solar | Manufacturing | 60 | $3M | Mexico | ArrowChat | ArrowChat | Chatbots and Conversational AI | 2022 | n/a |
Erdm Solar implemented ArrowChat in 2022 to add real-time chat functionality to its public website. ArrowChat is embedded as a client-side chat widget on the corporate site, Apps Category: . The deployment focuses on web visitor engagement and online customer interactions rather than back-office process automation.
Configuration centered on the ArrowChat management console, with site administrators and customer service agents managing presence, canned replies, and chat session logs. Operational coverage is limited to the website and impacts customer support and lead capture workflows, with IT responsible for deployment and routine configuration. The implementation follows standard web embedding and admin configuration patterns typical for ArrowChat.
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FoodBudget Technology | Professional Services | 10 | $2M | Malaysia | ArrowChat | ArrowChat | Chatbots and Conversational AI | 2018 | n/a |
In 2018 FoodBudget Technology implemented ArrowChat on its public website. ArrowChat is deployed as ArrowChat and the implementation is classified in the Chatbots and Conversational AI category, serving as the primary customer facing conversational layer on https://www.thefoodbudget.com/.
The deployment is realized as a client side web chat widget embedded in the site, providing real time messaging, presence indicators, message history and lightweight automated responses consistent with Chatbots and Conversational AI functionality. Operational coverage is focused on website visitor engagement and customer support, with configuration and moderation handled by site administrators and the small internal operations team, and governance centered on web based management and chat moderation workflows.
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Paw Campus | Non Profit | 10 | $1M | United States | ArrowChat | ArrowChat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Paw Campus implemented ArrowChat on its public website. ArrowChat, deployed as a Chatbots and Conversational AI solution, is embedded as a website chat widget to provide real-time messaging between site visitors and the Paw Campus team. The implementation uses a website-embedded instance of ArrowChat configured to surface synchronous conversational flows and visitor session handling consistent with Chatbots and Conversational AI deployments.
Functional capabilities implemented include live chat, user presence and session management, message history and threading, and configurable moderation with canned responses, aligning with standard Chatbots and Conversational AI feature sets. Operational scope is focused on website visitor engagement, routing inquiries to a small internal operations team to support volunteer coordination and donor questions, with administration performed by staff through central chat settings and lightweight workflow rules for escalation and moderation. Paw Campus ArrowChat Chatbots and Conversational AI supports front line communications between site visitors and staff on the organization website.
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