List of athenaCollector Customers
athenahealth
Boston Landing, 80 Guest Street,
Boston, 2135, MA,
United States
Boston, 2135, MA,
United States
1 800-981-5084
Professional Services
7200
$2.5B
Since 2010, our global team of researchers has been studying athenaCollector customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased athenaCollector for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using athenaCollector for Revenue Cycle Management include: Lifepoint Health, a United States based Healthcare organisation with 50000 employees and revenues of $8.80 billion, Piedmont Augusta, a United States based Healthcare organisation with 31000 employees and revenues of $6.00 billion, Valley Health System, a United States based Healthcare organisation with 6500 employees and revenues of $1.60 billion, ParkHill, a United States based Professional Services organisation with 500 employees and revenues of $85.0 million, Faith Community Hospital, a United States based Healthcare organisation with 150 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using athenaCollector, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The athenaCollector customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Faith Community Hospital | Healthcare | 150 | $10M | United States | athenahealth | athenaCollector | Revenue Cycle Management | 2016 | n/a |
In 2016, Faith Community Hospital implemented athenaCollector for Hospitals & Health Systems. The hospital deployed athenaCollector as a Medical Billing and Practice Managemet Solution to consolidate revenue cycle and billing workflows across its 41 bed Level IV Trauma Center in Jacksboro, Texas and the attached rural health clinic.
Implementation focused on core revenue cycle management capabilities, configuring athenaCollector to manage claims submission, claims cleansing and editing, payment posting, eligibility verification, patient billing and denial workflow orchestration. The configuration aligned hospital billing rules with payer requirements and established structured claim editing to reduce downstream rework.
Operational coverage centered on the hospital billing department and clinic billing staff, centralizing claims intake and adjudication in the cloud based athenaCollector environment. Workflows were adjusted so that front end eligibility checks and back end payment posting were sequenced within the same platform, shifting manual tasks into system managed processes and consolidating staff responsibilities across sites.
Governance emphasis included standardized billing procedures, role based access for billing and revenue staff, and defined escalation paths for denials and claim exceptions. As a result of the athenaCollector deployment, Faith Community Hospital reported cleaner claims, faster payments and much more efficient use of staff time.
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Lifepoint Health | Healthcare | 50000 | $8.8B | United States | athenahealth | athenaCollector | Revenue Cycle Management | 2017 | n/a |
In 2017, Lifepoint Health implemented athenaCollector as a Medical Billing and Practice Managemet Solution across five enterprise implementation projects. The initiative engaged a collector build analyst who led system configuration, template development, and enterprise billing rule design for those implementations.
athenaCollector was configured to support core revenue cycle functions including claims submission workflows, accounts receivable management, patient intake and front desk transaction processing, and tailored report development for practice managers. The collector build analyst executed build tasks such as payer rule configuration, denial workflow setup, and mapping of billing codes to encounter types consistent with the Medical Billing and Practice Managemet Solution category.
Operational coverage included front desk staff, billing operations teams, and practice managers across the implemented sites, with rollout emphasis on consistent operational workflows. The project scope included end user training for athenaCollector front desk and billing staff, and report training for practice managers, supported by standardized build templates and training-led governance to align practice operations and revenue cycle processes.
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OAA Orthopaedic Specialists | Healthcare | 57 | $6M | United States | athenahealth | athenaCollector | Revenue Cycle Management | 2008 | n/a |
In 2008 OAA Orthopaedic Specialists implemented athenaCollector and established a paired athenaClinicals environment to support clinical workflows and revenue cycle operations. The implementation positions athenaCollector in the Medical Billing and Practice Managemet Solution category for the practice.
The project scope focused on building an EHR and revenue cycle database, configuring athenaCollector to manage billing workflows, claims tracking, and accounts receivable processes while athenaClinicals handled clinical documentation. The implementation included creation of web based clinical forms using HTML to capture specialty specific orthopaedic data and to streamline data flow into the revenue cycle database.
Operational coverage centered on clinical staff, front desk administration, and the billing team within the United States practice, aligning clinical documentation with billing events to reduce manual reconciliation. Data and workflow orchestration connected encounter records from athenaClinicals to charging and claims processing within athenaCollector, creating an integrated clinical to revenue cycle pathway.
Governance and maintenance responsibilities were centralized under a Project Lead accountable for ongoing implementation, configuration updates, and system maintenance of both athenaClinicals and athenaCollector. Governance emphasized consolidated database stewardship, form versioning for clinical templates, and process ownership between clinical and revenue teams.
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ParkHill | Professional Services | 500 | $85M | United States | athenahealth | athenaCollector | Revenue Cycle Management | 2019 | n/a |
In 2019 ParkHill implemented athenaCollector as its Revenue Cycle Management application to centralize billing and claims processing for physician practices onboarded into its Management Service Organization. The implementation emphasized practice analysis and service integration as part of the MSO model and established athenaCollector as the core system for revenue cycle operations.
ParkHill configured athenaCollector to handle standard Revenue Cycle Management capabilities, including claims submission and adjudication workflows, eligibility and insurance verification, patient billing and statement generation, denial management, and reporting. The deployment included weekly RCM reporting processes to provide recurring operational visibility and to support ongoing practice performance analysis.
Integrations and operational coverage included a connection to the cloud-based Athena Health electronic health record platform referenced during onboarding, alignment with HR processes through a partnership with Insperity to transfer practice employees into the MSO, and coordination of physician re-credentialing and managed care contract administration. Operational scope focused on physician clinical practices consolidated under the MSO and associated billing, credentialing, and payer coordination functions.
Governance and workflow restructuring centered on centralizing billing governance within the MSO, formalizing weekly RCM reporting rhythms, and documenting entity formation and insurance documentation to support compliant billing operations. athenaCollector was positioned as the system of record for revenue workflows, enabling standardized charge capture, claim lifecycle orchestration, and administrative controls across ParkHill’s practice portfolio.
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Piedmont Augusta | Healthcare | 31000 | $6.0B | United States | athenahealth | athenaCollector | Revenue Cycle Management | 2018 | n/a |
In 2018, Piedmont Augusta implemented athenaCollector as its Revenue Cycle Management platform for centralized billing and claims processing across the health system. The deployment established athenaCollector as the primary system of record for patient financial workflows within the organization.
The implementation focused on core Revenue Cycle Management capabilities including claims management, charge capture, insurance eligibility verification, automated claim scrubbing, denial workflow, and accounts receivable tracking. Configuration work emphasized payer rule sets, claims format mapping, and role based access controls for coding, billing, and collections teams.
Integrations were executed with the organizations EMR to align clinical documentation and registration events with billing triggers, enabling data handoffs from front end registration through to claims submission. Operational coverage included clinical and administrative revenue cycle touchpoints, with athenaCollector interfacing to registration, clinical documentation feeds, and billing operations.
Governance established during rollout centered on centralized revenue cycle oversight, standardized billing policies, and staged configuration governance to manage payer rule changes and workflow exceptions. Training and role assignments were structured to support ongoing operations and system configuration governance for athenaCollector.
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Healthcare | 6500 | $1.6B | United States | athenahealth | athenaCollector | Revenue Cycle Management | 2014 | n/a |
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Buyer Intent: Companies Evaluating athenaCollector
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating athenaCollector. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating athenaCollector for Revenue Cycle Management include:
- Adonis, a United States based Professional Services organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Adonis | Professional Services | 200 | $20M | United States | 2024-11-21 |
FAQ - APPS RUN THE WORLD athenaCollector Coverage
athenaCollector is a Revenue Cycle Management solution from athenahealth.
Companies worldwide use athenaCollector, from small firms to large enterprises across 21+ industries.
Organizations such as Lifepoint Health, Piedmont Augusta, Valley Health System, ParkHill and Faith Community Hospital are recorded users of
athenaCollector for Revenue Cycle Management.
Companies using athenaCollector are most concentrated in Healthcare and Professional Services, with adoption spanning over 21 industries.
Companies using athenaCollector are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of athenaCollector across Americas, EMEA, and APAC.
Companies using athenaCollector range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 33.33%.
Customers of athenaCollector include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified athenaCollector customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Revenue Cycle Management.