List of Autodesk InfoWorks WS Pro Customers
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Since 2010, our global team of researchers has been studying Autodesk InfoWorks WS Pro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Autodesk InfoWorks WS Pro for Utilities Distribution Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Autodesk InfoWorks WS Pro for Utilities Distribution Management include: Thames Water, a United Kingdom based Utilities organisation with 8000 employees and revenues of $3.40 billion, Sydney Water, a Australia based Utilities organisation with 3495 employees and revenues of $2.10 billion, Scottish Water, a United Kingdom based Utilities organisation with 4750 employees and revenues of $1.93 billion, Southern Water, a United Kingdom based Utilities organisation with 2610 employees and revenues of $1.13 billion and many others.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Scottish Water | Utilities | 4750 | $1.9B | United Kingdom | Autodesk | Autodesk InfoWorks WS Pro | Utilities Distribution Management | 2018 | n/a |
In 2018 Scottish Water implemented Autodesk InfoWorks WS Pro for clean-water hydraulic modelling and network performance analysis. Autodesk InfoWorks WS Pro is used to support operational modelling and asset management activities across Scottish Water, and the deployment aligns with Utilities Distribution Management workflows.
The implementation centered on functional capabilities for clean-water hydraulic modelling, formal model audits, network performance analysis, and maintenance planning. Configuration work emphasized model build and calibration, validation and documentation routines, and the use of model audit processes to establish trust in simulation outputs for operational decision making.
Operational scope covered network-level modelling to support Scottish Water operations and asset management in Scotland, with modelling outputs integrated into maintenance planning and audit cycles. Governance practices documented in conference materials indicate structured model audit and maintenance workflows were embedded to operationalize hydraulic modelling within existing operational teams.
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Southern Water | Utilities | 2610 | $1.1B | United Kingdom | Autodesk | Autodesk InfoWorks WS Pro | Utilities Distribution Management | 2023 | n/a |
In 2023 Southern Water implemented Autodesk InfoWorks WS Pro under the Utilities Distribution Management category to support model development, calibration, scenario modelling and water quality analysis for distribution operations and investment planning across the south of England. The deployment positions Autodesk InfoWorks WS Pro as the primary hydraulic modelling environment used to create and maintain calibrated network models that inform operational decisions and capital prioritization.
Configuration and functional scope emphasize model development, calibration workflows, scenario modelling libraries and water quality analysis capabilities, reflecting standard Utilities Distribution Management use cases. Implementation work centers on building detailed network representations, running calibration routines against monitored flow and pressure data, and supporting what-if scenario analyses for operational contingency and investment planning.
Operational coverage includes distribution operations and investment planning teams serving Southern Water's service area in the south of England, with public job postings explicitly listing InfoWorks WS Pro skills as a hiring requirement, indicating sustained operational use and hands-on model maintenance. The presence of job requirements suggests ongoing governance for model stewardship, version control and scheduled recalibration as part of routine operational workflows.
Governance and process changes have emphasized embedding hydraulic model maintenance into role descriptions and operational procedures, ensuring models are retained as operational assets used for scenario testing and water quality assessment. Autodesk InfoWorks WS Pro remains the focal application in Southern Water workflows for hydraulic simulation, model-led planning and water quality analysis within the Utilities Distribution Management domain.
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Sydney Water | Utilities | 3495 | $2.1B | Australia | Autodesk | Autodesk InfoWorks WS Pro | Utilities Distribution Management | 2020 | n/a |
In 2020, Sydney Water implemented Autodesk InfoWorks WS Pro within its Utilities Distribution Management portfolio to support both operational simulation and long range network planning. The deployment in Australia uses InfoWorks WS Pro digital twin simulations to model network optimisation and expansion across planning horizons from three months to 50 years.
Autodesk InfoWorks WS Pro was configured to run asset planning studies, hydraulic and water quality simulations, network optimisation scenarios, fire flow capability assessments, pump schedule optimisation, and operational forensic analyses. The implementation leverages scenario modelling and lifecycle cost considerations so that assets are commissioned to meet targeted levels of service at the least cost during their lifecycle.
Operational coverage centers on planning and operations workflows that inform development assessments on a daily basis and support pump operations and network expansion decision making. The solution feeds simulation outputs into development assessment processes, supporting fire flow capability studies and other analytics used by asset planning and field operations teams.
Governance was structured around simulation-driven asset commissioning, embedding model validation and scenario review into planning approvals and operational scheduling. The platform is used for a mix of short term operational tasks and multi-decade planning studies, enabling Sydney Water to perform optimisation and forensic tasks across its distribution network while maintaining targeted service levels.
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Utilities | 8000 | $3.4B | United Kingdom | Autodesk | Autodesk InfoWorks WS Pro | Utilities Distribution Management | 2024 | Stantec |
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