List of Avaya Spaces Customers
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United States
Since 2010, our global team of researchers has been studying Avaya Spaces customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Avaya Spaces for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Avaya Spaces for Collaboration include: University of Tennessee, a United States based Education organisation with 8110 employees and revenues of $3.38 billion, Advanced Call Center Technologies, a United States based Professional Services organisation with 12000 employees and revenues of $3.00 billion, Charter College International High School South Africa, a South Africa based Education organisation with 30 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Avaya Spaces, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advanced Call Center Technologies | Professional Services | 12000 | $3.0B | United States | Avaya | Avaya Spaces | Collaboration | 2021 | n/a |
In 2021, Advanced Call Center Technologies implemented Avaya Spaces as part of an Avaya OneCloud deployment to consolidate meeting, collaboration and agent training tools across its distributed contact center operations in the United States. Advanced Call Center Technologies positioned Avaya Spaces in the Collaboration category to support meeting orchestration, persistent team collaboration and virtual agent training for contact center teams.
The deployment used Avaya OneCloud with Avaya Spaces to centralize meeting, collaboration and agent training workflows, replacing multiple point tools previously used for those functions. Configuration emphasized cloud hosted meeting rooms, team spaces for persistent collaboration, and training session provisioning at scale to accommodate thousands of users. Avaya Spaces served as the primary Collaboration application for internal meetings, agent coaching and simulated training scenarios described in public case coverage.
Operational coverage was scoped to the United States region and focused on distributed contact center operations, including training, workforce engagement and day to day operational meetings. The architecture leveraged Avaya OneCloud as the delivery plane with Avaya Spaces as the collaboration layer, consolidating endpoint access and meeting management across sites.
Rollout prioritized consolidation and cost reduction, and public case coverage reports that the deployment cut collaboration costs while enabling thousands of users to train and collaborate within Avaya Spaces. Governance changes centered on centralizing collaboration tool management and standardizing meeting and training workflows across contact center teams.
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Charter College International High School South Africa | Education | 30 | $1M | South Africa | Avaya | Avaya Spaces | Collaboration | 2020 | n/a |
In 2020, Charter College International High School South Africa deployed Avaya Spaces as its Collaboration platform to create virtual classrooms and maintain continuity of learning. Avaya Spaces was provisioned as a cloud hosted SaaS application to support remote lessons, task assignment and parent and teacher communications.
The rollout used 25 business licences and onboarded over 1,000 student users, enabling teachers to schedule synchronous sessions, distribute assignments and manage class communications within the Avaya Spaces environment. This education deployment in South Africa was executed rapidly during the COVID 19 school closures to enable remote instruction.
Operational coverage centered on instructional and family engagement workflows across the school, impacting teaching, assessment distribution and parent communications. Governance focused on license management, classroom provisioning and ongoing SaaS adoption, and the school reported ongoing use of Avaya Spaces after reopening, indicating sustained operational integration.
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University of Tennessee | Education | 8110 | $3.4B | United States | Avaya | Avaya Spaces | Collaboration | 2020 | n/a |
In 2020, the University of Tennessee implemented Avaya Spaces to support virtual classrooms and distance-learning collaboration during the pandemic. Avaya Spaces was deployed as a Collaboration application to enable remote lectures, synchronous and asynchronous meetings, and assignment and task workflows for teaching and learning across the campus.
The deployment leveraged Collaboration platform capabilities common to Avaya Spaces, including persistent team spaces for course cohorts, video conferencing and recording for lectures, real time messaging and whiteboarding for in-class interaction, and file sharing with task assignment to manage deliverables. Configuration focused on classroom orchestration and workflow support for instructors, with settings for scheduling, participant roles, and content persistence aligned to higher-education teaching needs.
Operational coverage centered on the University of Tennessee teaching and learning functions in the United States, supporting faculty, staff and students for virtual classroom delivery and remote collaboration. Governance and rollout emphasized instructional coordination and IT operational support to standardize meeting and assignment workflows, while the platform served as the primary Collaboration layer for pandemic-era remote instruction.
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