List of AWS Control Tower Customers
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United States
Since 2010, our global team of researchers has been studying AWS Control Tower customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AWS Control Tower for Endpoint Detection and Response (EDR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AWS Control Tower for Endpoint Detection and Response (EDR) include: Citizens Bank International, a United States based Banking and Financial Services organisation with 17380 employees and revenues of $8.25 billion, Sage USA, a United States based Professional Services organisation with 4000 employees and revenues of $1.31 billion, AvidXchange, a United States based Professional Services organisation with 1500 employees and revenues of $438.0 million, Learnerbly, a United Kingdom based Professional Services organisation with 85 employees and revenues of $9.0 million and many others.
Contact us if you need a completed and verified list of companies using AWS Control Tower, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AvidXchange | Professional Services | 1500 | $438M | United States | Amazon Web Services (AWS) | AWS Control Tower | Endpoint Detection and Response (EDR) | 2018 | n/a |
In 2018, AvidXchange deployed AWS Control Tower to centralize multi-account governance and align cloud security posture with Endpoint Detection and Response (EDR) operations across its North Carolina and broader US cloud estate. AWS Control Tower was used alongside AWS Config Rules to enforce mandatory guardrails and account-level compliance while feeding centralized telemetry into security operations for Endpoint Detection and Response (EDR) workflows.
The implementation integrated infrastructure as code for account and landing zone provisioning, using Terraform and Bicep to define compliant resource baselines. Terraform state management was optimized with remote backends and drift detection, and infrastructure deployments were automated through CI/CD pipelines using Jenkins and GitHub Actions, with Argo CD and GitHub Actions managing application delivery. Configuration management was standardized via Ansible playbooks and Chef troubleshooting restored configuration compliance when runs failed.
Observability and threat telemetry were consolidated into a unified monitoring fabric, with Dynatrace, Datadog, and New Relic providing application and agent-level instrumentation, Prometheus and Grafana delivering metric visualization, and AWS CloudWatch collecting cloud-native telemetry. Centralized logging was implemented with Filebeat, Logstash, and Elasticsearch, and monitoring extensions and agents were managed for Kubernetes clusters including EKS and AKS. Identity and access control for operations and security workflows used Azure Entra and Okta to enforce least-privilege RBAC tied into AWS Control Tower governance.
Governance and automation were extended to security and resilience workflows, applying AWS Control Tower with AWS Config Rules and Azure Policy to maintain compliance. AI and machine learning models were used to detect anomalies in deployment pipelines and trigger automated rollbacks, and predictive resource optimization algorithms were deployed to improve cost efficiency by 20 percent. Operational outcomes reported included over 300 deployments per month with a 60 percent increase in deployment throughput, a reduction in outage duration by over 35 percent through real time monitoring, and a 28 percent reduction in mean time to recovery driven by SLO tracking and integrated observability.
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Citizens Bank International | Banking and Financial Services | 17380 | $8.2B | United States | Amazon Web Services (AWS) | AWS Control Tower | Endpoint Detection and Response (EDR) | 2017 | n/a |
In 2017, Citizens Bank deployed AWS Control Tower to centralize multi account governance and to support its Endpoint Detection and Response (EDR) posture across the bank's AWS environment. The implementation used AWS Control Tower as the core landing zone orchestration layer and integrated it with AWS Organizations to provision and enforce account baselines and guardrails for security and compliance.
The AWS Control Tower deployment incorporated infrastructure automation and configuration management, using AWS CloudFormation and Terraform for repeatable provisioning, and AWS Systems Manager for patching and configuration tasks. Operational capabilities implemented included centralized logging and monitoring with enabled S3 access logging, VPC flow logs, CloudTrail, CloudWatch alarms, and AWS Config, plus runtime scanning with AWS Inspector and Lambda based automation for workload orchestration.
Integrations were explicitly instrumented between AWS Control Tower and native AWS services, including IAM for identity governance, EC2 and EBS with Lifecycle Manager snapshots to streamline backups, ELB and auto scaling for web tier availability, RDS, DynamoDB, API Gateway, CloudFront, Lambda, and data pipelines using Kinesis Firehose into S3 and Redshift with downstream analysis in Elasticsearch. The engineering team in Atlanta managed the multi account operational coverage and operationalized event driven deployments by creating Lambda deployment functions that consumed S3 events.
Governance and process changes focused on centralized account management and automated compliance enforcement through AWS Control Tower and AWS Organizations, with CloudTrail retained for audit logging. Documented outcomes from the implementation included annual cost savings of 30 percent, a 45 percent reduction in manual effort through automated EBS snapshot and lifecycle processes, a 15 percent reduction in EC2 related costs through image and resource automation, and improved system reliability and monitoring coverage across the AWS estate.
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Learnerbly | Professional Services | 85 | $9M | United Kingdom | Amazon Web Services (AWS) | AWS Control Tower | Endpoint Detection and Response (EDR) | 2022 | The Scale Factory |
In 2022, Learnerbly implemented AWS Control Tower as part of an Endpoint Detection and Response (EDR) initiative, engaging The Scale Factory and Amazon Web Services to create a secure, scalable cloud foundation. The engagement targeted faster developer onboarding and stronger security and compliance posture while enabling future growth plans. AWS Control Tower was configured to provision new development accounts rapidly and to enforce preventative and detective guardrails across the AWS environment, centralizing account orchestration and baseline configuration. The Scale Factory deployed Amazon GuardDuty for continuous security event monitoring and AWS Backup for centralized data protection, and Learnerbly also adopted Amazon Personalize to add a machine learning driven recommendation feature for customers. These components were integrated to provide a single pane of glass for security events, with AWS Control Tower surfacing guardrail violations and Amazon GuardDuty providing a traffic light alerting model for security staff. Operational coverage emphasized developer account lifecycle management and production access governance, where only two employees retain production privileges and ad hoc access can now be granted at the click of a button. Governance and workflow changes formalized preventative and detective controls and automated onboarding workflows, reducing developer onboarding from a manual half hour to near instantaneous provisioning. Outcomes reported by Learnerbly include zero security incidents since adopting AWS and a transformed infrastructure positioned to support planned expansion into the US market.
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Sage USA | Professional Services | 4000 | $1.3B | United States | Amazon Web Services (AWS) | AWS Control Tower | Endpoint Detection and Response (EDR) | 2021 | n/a |
In 2021, Sage USA deployed AWS Control Tower to centralize cloud governance and standardize account provisioning across its enterprise cloud estate supporting financial software operations. The AWS Control Tower implementation served as the foundational platform within a broader Endpoint Detection and Response (EDR) oriented security architecture, aligning account baselines with detective and preventive controls for an organization of approximately 4000 employees.
AWS Control Tower was configured with landing zone guardrails, an automated account factory, and consolidated logging to enforce security baselines. The deployment was paired with Amazon GuardDuty and AWS Security Hub for threat detection and alert aggregation, and IAM Identity Center SSO integrated with Azure AD to centralize identity and reduce direct IAM access key usage by 70 percent. The choice of AWS Control Tower enabled standardized provisioning, policy enforcement, and centralized visibility consistent with Endpoint Detection and Response (EDR) operational requirements.
The implementation integrated with broader cloud operations and platform workstreams, including EC2, S3, and Lambda workloads, Snowflake data warehousing with private data flows, and PowerBI for analytics. Nutanix to AWS and Azure migrations were executed for Manchester, Frankfurt, Suwanee, and Santa Clara data centers using Nutanix Move and leveraged AWS Migration Acceleration Program credits, while AWS Roles Anywhere was introduced to bridge on premises resources with AWS services. GitOps and Infrastructure as Code were used to drive CI/CD pipelines across AWS and Azure, and CloudOps and DevOps teams assumed operational ownership of the new account and security lifecycle.
Governance was formalized to support SOC 2 and ISO 27001 compliance goals, with Control Tower anchored in policy and automation to reduce manual configuration drift. The program reported explicit outcomes tied to the implementation, including a 70 percent decline in IAM access key usage, a 25 percent reduction in licensing costs from data center migrations, a 40 percent increase in Savings Plan utilization, annualized savings of $380K through private pricing agreements, a 30 percent improvement in data processing efficiency, and a 20 percent reduction in management overhead. AWS Control Tower remains the central control plane for Sage USAs cloud security, enabling coordinated Endpoint Detection and Response (EDR) focused operations across infrastructure, identity, and logging domains.
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