List of Bandwidth Platform Customers
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United States
Since 2010, our global team of researchers has been studying Bandwidth Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bandwidth Platform for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bandwidth Platform for Collaboration include: PennyMac, a United States based Banking and Financial Services organisation with 5025 employees and revenues of $2.41 billion, Netrio, a United States based Communications organisation with 25 employees and revenues of $3.0 million, Pinger, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Bandwidth Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bandwidth Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Netrio | Communications | 25 | $3M | United States | Bandwidth | Bandwidth Platform | Collaboration | 2012 | n/a |
In 2012, Netrio began working with Bandwidth to implement the Bandwidth Platform to power managed voice services for its customers. This US based Collaboration implementation centers on SIP trunking, number management and 911 routing to support Netrio's managed services portfolio.
Netrio leverages the Bandwidth App and Bandwidth APIs to automate number ordering and porting workflows and to orchestrate SIP trunk provisioning and emergency routing configurations. Operational coverage is focused on Netrio's customer managed services in the United States, where the integration centralizes number management and reduces operational friction through faster provisioning. The implementation emphasizes API driven provisioning and configuration management within the Bandwidth Platform, delivering measurable time savings for Netrio's managed services.
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PennyMac | Banking and Financial Services | 5025 | $2.4B | United States | Bandwidth | Bandwidth Platform | Collaboration | 2012 | n/a |
In 2012 PennyMac implemented Bandwidth Platform as a Collaboration application to rearchitect voice services for its mortgage operations. The engagement partnered PennyMac and Bandwidth to move telephony and contact-center voice services to a cloud BYOC architecture, targeting improved customer experience and compliance for loan origination and servicing.
The implementation focused on cloud telephony and contact-center voice capabilities within Bandwidth Platform, including provisioned phone numbers, programmable call routing and scalable voice handling to support high call volumes. Configuration emphasized carrier-agnostic BYOC routing and centralized number management to allow operational control of inbound and outbound voice flows.
The deployment was US based and designed to support loan origination and servicing teams, with the Bandwidth Platform handling approximately 2M calls per month. Operational scope included contact-center voice operations and compliance-related call handling, aligning telephony infrastructure with customer experience workflows used across servicing and origination functions.
Governance and rollout established centralized carrier onboarding, number provisioning controls and telecom change management to maintain compliance and operational consistency. Outcomes provided in the engagement included approximately 50% telecom cost savings and production support for multi-million call volumes, delivered through the Bandwidth Platform Collaboration deployment.
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Pinger | Professional Services | 10 | $1M | United States | Bandwidth | Bandwidth Platform | Collaboration | 2010 | n/a |
In 2010 Pinger integrated the Bandwidth Platform to add voice and phone number provisioning to its TextFree app, launching voice-enabled TextFree in December 2010. The Bandwidth Platform was deployed as a Collaboration solution to provide scalable voice services and direct number provisioning across the United States, supporting rapid growth in calling and messaging volumes.
The implementation focused on API-driven phone number provisioning and voice session control, embedding Bandwidth Platform voice capabilities into TextFree s call handling and user number lifecycle workflows. Configuration emphasized automated provisioning and service orchestration to enable fast issuance of DID numbers and programmatic control of inbound and outbound voice sessions consistent with Collaboration category functionality.
Integrations centered on the TextFree mobile application and Pinger s product stack, with the Bandwidth Platform providing voice mediation and number inventory as a service for application level call flows. Operational coverage was US based and the deployment affected product engineering, customer experience, and operations teams responsible for telephone provisioning and call quality management.
Governance and rollout were executed to support a December 2010 public launch, and the deployment scaled to millions of calls within days as Bandwidth s voice and number services carried high message and call volumes. This implementation illustrates a compact, API centric Collaboration deployment for a small professional services company embedding cloud voice and number provisioning into a consumer messaging product.
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