List of BenefitWerks Customers
Benefit Werks
1555 Kingsley Ave STE 301,
Orange Park, 32073, FL,
United States
Orange Park, 32073, FL,
United States
1 866-745-7544
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying BenefitWerks customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BenefitWerks for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BenefitWerks for Benefits Administration include: The Brock Group, a United States based Construction and Real Estate organisation with 13100 employees and revenues of $1.55 billion, St. Joseph's/Candler, a United States based Healthcare organisation with 3000 employees and revenues of $651.0 million, Brock Canada, a Canada based Construction and Real Estate organisation with 1800 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using BenefitWerks, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BenefitWerks customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brock Canada | Construction and Real Estate | 1800 | $300M | Canada | BenefitWerks | BenefitWerks | Benefits Administration | 2020 | n/a |
In 2020 Brock Canada implemented BenefitWerks as its Benefits Administration platform to centralize benefits enrollment and census management across US and Canada. The deployment focused on using BenefitWerks for employee census feed management, benefits enrollment support, and carrier bill reconciliation while interfacing operationally with Payroll and Talent Acquisition functions.
BenefitWerks was configured to support core Benefits Administration workflows including review, edit and upload of employee census files, enrollment administration, and benefits communications. The HR team handled bill reconciliation for health and welfare vendors, tracked FMLA and benefits premium payments while on leave, and provided ongoing employee benefits support and high volume phone assistance as part of the operational configuration.
The implementation included explicit integrations and coordination with adjacent systems, including regular census file feeds to the 401k system managed by Fidelity, and operational alignment with a concurrent HRIS program using Infor where the team collected and prepared employee data for upload. The Employee Services organization also partnered with a third-party vendor for unemployment claim handling, preserving the connection between benefits administration tasks and broader HR service delivery.
Governance and process changes accompanied the rollout, with creation of step by step guides for employee services and manager self-service in Infor, training and outsourcing activities to India for transactional processing, and establishment of scripted procedures for file uploads and premium tracking. Operational ownership included determining work procedures, scheduling and expediting workflow, LMS administration, and creating ongoing communications for benefits education.
The BenefitWerks implementation impacted Compensation, Payroll, Employee Services, Organizational Development, and Talent Management workstreams by formalizing census processes, enrollment operations, and vendor billing reconciliation within the Benefits Administration platform. Training, master trainer responsibilities for certification programs, and documentation efforts were used to stabilize operating procedures and support cross-functional use of BenefitWerks.
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St. Joseph's/Candler | Healthcare | 3000 | $651M | United States | BenefitWerks | BenefitWerks | Benefits Administration | 2015 | n/a |
In 2015 St. Joseph's/Candler implemented BenefitWerks for Benefits Administration to digitize its annual enrollment across two hospital sites and more than 3,000 employees. The BenefitWerks application provided a web based online enrollment solution that automated a previously paper based and highly labor intensive open enrollment process, centralizing employee elections, enrollment guides, and forms in an electronic repository.
The implementation configured core Benefits Administration capabilities in BenefitWerks, including web enrollment workflows, secure electronic storage of enrollment records and plan documents, comprehensive reporting, and a custom built COBRA administration module. BenefitWerks was provisioned to manage plan elections, documentation storage, and recurring reporting requirements that support HR and Finance functions.
Technical integration work fed demographic data from the hospitals' systems into the BenefitWerks database and established payroll deduction feeds to downstream payroll processing. A seamless single sign on flow was created to allow employees to access BenefitWerks from the internal network without a separate login, and data flows were extended to the organization’s medical, dental and vision providers to streamline vendor enrollment communication.
Rollout and operational governance were driven by close collaboration between BenefitWerks and St. Joseph's/Candler IT and HR teams, extensive testing prior to production, and targeted training for HR staff to operate and optimize the system. Post implementation outcomes reported by St. Joseph's/Candler included halving the time required for annual enrollment from ten days to five days, elimination of printed enrollment forms and guidebooks with significant printing cost reduction, improved employee satisfaction through 24 7 access, and simplified reporting for senior management and Finance, with anticipated additional administrative savings from the newly implemented COBRA module.
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The Brock Group | Construction and Real Estate | 13100 | $1.6B | United States | BenefitWerks | BenefitWerks | Benefits Administration | 2020 | n/a |
In 2020 The Brock Group implemented BenefitWerks as its Benefits Administration platform. The deployment supported benefits lifecycle operations across the companys US and Canada footprint and was managed within an employee services function that oversaw hire and rehire, terminations, pay change, direct deposit, tax exemptions, and employee information updates through multiple HRIS systems.
BenefitWerks was used for census management and benefits administration workflows, including the routine review, edit and upload of employee census file feeds to BenefitWerks, bill reconciliation for health and welfare vendors, and employee-facing benefits support. The platform supported tracking of FMLA and benefits premium payments while employees were on leave, and was embedded in benefits communication and monthly education processes.
The implementation included explicit operational integrations and handoffs, staff uploaded census feeds to a 401k system at Fidelity and coordinated benefits data with payroll and talent acquisition teams. The project also ran in parallel with an HRIS initiative, where Brock collected and organized employee data for upload to Infor, aligning BenefitWerks feeds with broader HR data flows.
Governance and process workstreams focused on training, documentation, and outsourcing. Internal controls included creation of step-by-step guides, an employee services quick guide, LMS administration support, periodic reporting for special projects, and a program of training and offshore process outsourcing to India to standardize BenefitWerks operational procedures.
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Buyer Intent: Companies Evaluating BenefitWerks
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FAQ - APPS RUN THE WORLD BenefitWerks Coverage
BenefitWerks is a Benefits Administration solution from BenefitWerks.
Companies worldwide use BenefitWerks, from small firms to large enterprises across 21+ industries.
Organizations such as The Brock Group, St. Joseph's/Candler and Brock Canada are recorded users of
BenefitWerks for Benefits Administration.
Companies using BenefitWerks are most concentrated in Construction and Real Estate and Healthcare, with adoption spanning over 21 industries.
Companies using BenefitWerks are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BenefitWerks across Americas, EMEA, and APAC.
Companies using BenefitWerks range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 33.33%.
Customers of BenefitWerks include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified BenefitWerks customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Benefits Administration.