List of Bettervoice Customers
Austin, 78701, TX,
United States
Since 2010, our global team of researchers has been studying Bettervoice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bettervoice for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bettervoice for PBX, VoiP and Phone Systems include: Exit Realty United States, a United States based Construction and Real Estate organisation with 22000 employees and revenues of $60.0 million, Access Direct Systems Inc, a United States based Professional Services organisation with 150 employees and revenues of $30.0 million, Dotloop, a United States based Professional Services organisation with 168 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Bettervoice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bettervoice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Direct Systems Inc | Professional Services | 150 | $30M | United States | Bettervoice | Bettervoice | PBX, VoiP and Phone Systems | 2015 | n/a |
In 2015, Access Direct Systems Inc deployed Bettervoice to provision a cloud hosted telephony platform across its US operations. The implementation centered on Bettervoice within the PBX, VoiP and Phone Systems category to handle inbound calls and messaging and to increase system configurability.
Implementation focused on Bettervoice cloud PBX capabilities and configurable call flows, using category aligned features for inbound routing, call queueing, and messaging workflows. Configuration work included routing rules, customizable call handling, and cloud based redundancy controls to support high availability. The deployment leveraged multitenant cloud infrastructure common to PBX, VoiP and Phone Systems to remove on premises telephony constraints.
Operational scope was US based and concentrated on business functions responsible for customer communications and support, centralizing telephony administration for those teams. Governance emphasized centralized configuration of call flows and messaging policies to maintain reliability and enable rapid reconfiguration of routing rules. The implementation delivered a redundant, customizable phone system through Bettervoice that prioritized reliability and configurability for inbound calls and messaging.
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Dotloop | Professional Services | 168 | $20M | United States | Bettervoice | Bettervoice | PBX, VoiP and Phone Systems | 2015 | n/a |
In 2015, Dotloop deployed Bettervoice in the PBX, VoiP and Phone Systems category to capture calls, transcribe voicemail to text, and manage mobile calling across its United States real-estate transaction workflows. Dotloop used Bettervoice for call capture, voicemail-to-text and mobile call management to support agent-client communications and transaction coordination.
The implementation centered on call capture and voicemail transcription modules delivered by Bettervoice, with integrations into CRM-style lead handling and mobile apps to surface voice and transcription data into agent workflows. Operational coverage emphasized Dotloop's U.S. real-estate agents and transaction teams, aligning telephony records and voicemail-to-text transcripts with lead follow-up and transaction documentation. Governance focused on embedding voicemail transcription and mobile call routing into existing transaction processes to standardize agent-client communications and streamline handling of inbound leads.
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Exit Realty United States | Construction and Real Estate | 22000 | $60M | United States | Bettervoice | Bettervoice | PBX, VoiP and Phone Systems | 2015 | n/a |
In 2015, Exit Realty United States deployed Bettervoice to handle mobile call routing and lead capture across its brokerage operations in the United States. The deployment used Bettervoice as a cloud telephony solution within the PBX, VoiP and Phone Systems category to centralize inbound property inquiry handling and simplify agent call workflows. Implementation emphasized cloud PBX and lead-management capabilities inferred from the vendor testimonial, configuring mobile call routing, centralized call distribution, and lead capture at the brokerage level.
Operational coverage included brokerage offices and affiliated agents across the United States, aligning call routing and lead capture with property inquiry workflows and agent availability. Governance and process work focused on configuring call flows, phone routing rules, and lead-handling processes to standardize responsiveness and agent handoff, with brokerage operations staff adopting the standardized call handling model. The vendor reported improved responsiveness to inbound property inquiries and simplified agent call handling as outcomes of the Bettervoice deployment.
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Buyer Intent: Companies Evaluating Bettervoice
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