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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Bigin by Zoho CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Arcill Engineering Professional Services 20 $2M United States Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
In 2020 Arcill Engineering deployed Bigin by Zoho CRM to support its Sales Engagement workflows. The implementation centered on a centralized contact database hosted in Bigin by Zoho CRM, where a Marketing and Sales Expert created and managed over 1,000 contacts identified through research, and then executed outbound outreach through cold calls and follow up communications to develop opportunities. Bigin by Zoho CRM was used for core Sales Engagement capabilities including contact management, activity logging for calls and meetings, task scheduling for follow up, and proposal tracking workflows. Operational responsibility rested with sales and marketing roles supported by a finance strategist, with usage spanning personal and virtual meetings, proposal generation, and ongoing relationship management, and the system supported increased revenue and business size as reported by the organization.
Book Like A Boss Professional Services 15 $1M United States Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
In 2020, Book Like A Boss implemented Bigin by Zoho CRM to support Sales Engagement for its sales function. The implementation targeted a compact professional services firm of 15 employees in the United States, with the CEO acting as an early adopter and primary user during initial onboarding. Deployment emphasized a lightweight, app first CRM experience consistent with the company requirement for low administrative overhead and fast time to value. Book Like A Boss configured Bigin by Zoho CRM for core contact management and pipeline management workflows, using the application’s simple user interface to minimize customization and training effort. The selection criteria cited included mobile app availability, ease of use, and affordable per-user pricing. Operational coverage focused on sales activities and scheduling workflows used by leadership and customer-facing staff, reflecting a single-site, tightly scoped rollout for sales and customer engagement functions. The deployment used standard Sales Engagement patterns such as visual pipelines and activity tracking to manage leads and bookings without introducing complex automation. Governance and rollout were intentionally lightweight, with adoption completed within weeks and process changes limited to standardizing pipeline stages and activity logging. The CEO reported high satisfaction shortly after adoption, indicating the Bigin by Zoho CRM met the organization need for a simple, cost effective sales CRM.
Kreative Design / Marketing Professional Services 10 $1M United States Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
In 2020, Kreative Design / Marketing implemented Bigin by Zoho CRM to support Sales Engagement and to centralize client interactions for an owner operated design, printing, and marketing business. The deployment is a lightweight single‑user SaaS configuration, provisioned for a small team environment where the owner manages sales activity, client communications, and order tracking within a compact CRM footprint. The implementation concentrated on core Sales Engagement capabilities including contact and pipeline management, activity and task tracking, and simplified interface workflows consistent with small business CRM usage. Bigin by Zoho CRM was configured to synchronize with other applications using Zoho Flow, enabling automated handoffs between lead capture, invoicing, and marketing tools without introducing enterprise scale complexity. Governance and operational ownership remained with the owner, with incremental configuration and process consolidation replacing fragmented manual tracking, and explicit outcomes reported include ease of use, a clean organized interface, successful app synchronization via Zoho Flow, and affordability as factors supporting ongoing adoption.
Life's Doors Mediation Professional Services 5 $1M United States Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
In 2020 Life's Doors Mediation adopted Bigin by Zoho CRM for Sales Engagement. The five person professional services firm chose the cloud hosted SaaS application to centralize client records and manage two distinct business entities after prior attempts with larger CRM products proved less user friendly and more costly. Implementation focused on core Sales Engagement capabilities within Bigin by Zoho CRM, including structured contact and deal records, pipeline management, activity and task tracking, and lightweight automation to reduce manual follow up. Configuration was scaled to small team needs, emphasizing simple pipelines and clear ownership of client records to support divergent workflows for each business entity. Rollout was owner led and began in October 2020, with the application used across client facing operations and sales engagement activities rather than enterprise IT initiatives. No implementation partner is indicated, and operational scope remained concentrated on the founder and the small internal team rather than broader regional or departmental deployments. Governance centered on single owner administration, with process rules for contact ownership and activity logging to maintain separation between the two entities while keeping a unified client view. The owner reports ongoing satisfaction and active recommendation of Bigin by Zoho CRM since adoption in 2020.
Osborne Real Estate and Business Brokerage Florida Construction and Real Estate 10 $1M United States Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
In 2020, Osborne Real Estate and Business Brokerage Florida deployed Bigin by Zoho CRM as a Sales Engagement application to centralize contact, lead capture, and pipeline activity for its brokerage operations. The implementation targeted a compact team of 10 employees and positioned Bigin by Zoho CRM to support core sales and brokerage business functions through simplified deal tracking and contact management. Bigin by Zoho CRM was configured with focused customization of contact fields, tailored pipeline views, and pointed search configurations to make the CRM more personal and germane to existing workflows. CEO Derek Osborne reported that the system’s customization and concise searches reduced clutter and preserved a lightweight user experience, enabling company wide adoption, standardized sales workflows, and consistent day to day task orchestration for the small brokerage team.
Professional Services 5 $1M Canada Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
Professional Services 5 $1M United States Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
Professional Services 10 $1M Canada Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
Professional Services 20 $2M United States Zoho Corp. Bigin by Zoho CRM Sales Engagement 2020 n/a
Showing 1 to 9 of 9 entries

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FAQ - APPS RUN THE WORLD Bigin by Zoho CRM Coverage

Bigin by Zoho CRM is a Sales Engagement solution from Zoho Corp..

Companies worldwide use Bigin by Zoho CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Arcill Engineering, Ummercial Corp, Book Like A Boss, Kreative Design / Marketing and Life's Doors Mediation are recorded users of Bigin by Zoho CRM for Sales Engagement.

Companies using Bigin by Zoho CRM are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using Bigin by Zoho CRM are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Bigin by Zoho CRM across Americas, EMEA, and APAC.

Companies using Bigin by Zoho CRM range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Bigin by Zoho CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Bigin by Zoho CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Sales Engagement.