List of Birdeye Social Media Customers
Palo Alto, 94306-1554, CA,
United States
Since 2010, our global team of researchers has been studying Birdeye Social Media customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Birdeye Social Media for Social Media Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Birdeye Social Media for Social Media Management include: Valley Veterinary Care, a United States based Healthcare organisation with 300 employees and revenues of $25.0 million, Pacifica Senior Living Calaroga Terrace, a United States based Construction and Real Estate organisation with 20 employees and revenues of $2.0 million, Greenearth Cleaning, a United States based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Birdeye Social Media, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Birdeye Social Media customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Greenearth Cleaning | Distribution | 10 | $1M | United States | Birdeye | Birdeye Social Media | Social Media Management | 2024 | n/a |
In 2024, Greenearth Cleaning implemented Birdeye Social Media to coordinate national campaigns and empower more than 230 franchise locations to localize content across the United States. The deployment targeted marketing and franchise operations, using Birdeye Social Media as the Social Media Management platform to centralize campaign orchestration while enabling locally relevant content adaptation.
Configuration emphasized Birdeye Social AI as the operational engine for content generation and localization, with workflows for centralized campaign creation, AI-assisted post suggestions, and local publishing controls. Implementation included template propagation, scheduling, and permissioned local editing to maintain brand consistency while allowing franchise-level customization.
Operational coverage spanned the national franchise network across the United States, with the corporate marketing function retaining campaign governance and individual franchise operators given delegated rights to adapt and publish content. That governance model moved approval and localization workflows into the Birdeye Social Media environment, reshaping franchise communications and content operations.
The program produced approximately 1.9 million impressions, over 29,000 clicks, and documented large engagement gains including an eightfold increase in reach, as reported in the case study. Those outcomes supported improved visibility and higher franchisee participation in coordinated social campaigns.
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Pacifica Senior Living Calaroga Terrace | Construction and Real Estate | 20 | $2M | United States | Birdeye | Birdeye Social Media | Social Media Management | 2023 | n/a |
In 2023 Pacifica Senior Living Calaroga Terrace implemented Birdeye Social Media in the Social Media Management category to centralize social content, approvals, and mobile content capture across approximately 96 senior living communities in the United States. The Birdeye case study identifies the deployed product as Birdeye Social AI, and the implementation explicitly targeted marketing and CRM adjacent processes for multi-site social operations.
Configuration centered on centralized content libraries, approval workflows, mobile-first content capture, and scheduled publishing, reflecting core Social Media Management functional capabilities. The deployment emphasized standardized approval chains and content orchestration to support community-level content capture while maintaining centralized governance of brand voice and publish schedules.
Operational coverage spanned marketing teams across roughly 96 communities in the United States, positioning the platform as the primary social content and approvals hub for marketing and CRM adjacent activities. No specific third party integrations are listed in the source, the rollout focused on unifying content creation and distribution across community sites using the Birdeye product set.
Governance shifted toward centralized approvals and coordinated content workflows, with mobile capture enabling distributed content contributors to feed a centralized publishing process. The rollout delivered 11,200 posts in nine months and produced an approximately 25 percent increase in digital engagement as reported in the Birdeye case study, with Social AI cited as the product used.
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Valley Veterinary Care | Healthcare | 300 | $25M | United States | Birdeye | Birdeye Social Media | Social Media Management | 2020 | n/a |
In 2020 Valley Veterinary Care implemented Birdeye Social Media in the Social Media Management category to centralize marketing and social publishing across its 24 clinic locations in the United States. The deployment targeted the marketing process area, aligning a centralized publishing capability with location-level control to preserve local authenticity while enabling scalable content operations.
The implementation used Birdeye Social Media to enable bulk posting and location-based reporting, consolidating content scheduling and cross-location campaign execution under a single platform. Configuration emphasized templates and centralized calendars with location-specific overrides, allowing clinics to maintain local voice while benefiting from coordinated publishing workflows.
Operational coverage included all 24 clinic sites and the corporate marketing function, with reporting surfaced by location to inform local managers and central marketing leadership. Governance changes focused on centralized content orchestration combined with delegated approval and local customization, formalizing a mixed central-local publishing model.
The rollout produced a large lift in publishing activity and engagement, with Birdeye reporting a 400% increase in social publishing for Valley Veterinary Care, and the deployment established Birdeye Social Media as the core Social Media Management platform for the company’s marketing and social publishing operations.
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