List of Blue Yonder Doddle Returns Management Customers
Blue Yonder
15059 N Scottsdale Rd, Suite 400,
Scottsdale, 85254-2666, AZ,
United States
Scottsdale, 85254-2666, AZ,
United States
1 480-308-3037
Distribution
8000
$1.4B
Since 2010, our global team of researchers has been studying Blue Yonder Doddle Returns Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Blue Yonder Doddle Returns Management for Returns Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Blue Yonder Doddle Returns Management for Returns Management include: FedEx, a United States based Transportation organisation with 50000 employees and revenues of $87.69 billion, Morrisons, a United Kingdom based Retail organisation with 118000 employees and revenues of $20.75 billion, Australia Post, a Australia based Transportation organisation with 64000 employees and revenues of $6.02 billion, DPD UK, a United Kingdom based Distribution organisation with 15000 employees and revenues of $2.10 billion and many others.
Contact us if you need a completed and verified list of companies using Blue Yonder Doddle Returns Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Australia Post | Transportation | 64000 | $6.0B | Australia | Blue Yonder | Blue Yonder Doddle Returns Management | Returns Management | 2020 | n/a |
In 2020 Australia Post implemented Blue Yonder Doddle Returns Management as a Returns Management solution to digitize consumer returns and extend out of home pickup across its retail and post office network. The deployment targeted returns management and last mile logistics workflows, positioning the Blue Yonder Doddle Returns Management portal as the centralized consumer-facing returns entry point for merchants and consumers across Australia.
The implementation configured a merchant portal and an out of home pickup orchestration layer, enabling label free returns and routing logic to drive footfall into post offices and retail partners. Blue Yonder Doddle Returns Management was set up to support merchant onboarding at scale, with the portal provisioning more than 500 merchants and exposing retailer-facing refund visibility and routing status to improve operational clarity for merchants.
Operational coverage spanned Australia Post locations and a network of retail partners, routing consumer-initiated returns into the physical PUDO network and coordinating last mile movements from collection to refund reconciliation. The solution centralized returns intake, consumer authentication and parcel routing workflows, and provided a single interface for merchants to monitor refund visibility without introducing new named third party integrations.
Governance and rollout emphasized merchant onboarding workflows and operational alignment between Australia Post retail sites and merchant customer service teams, with configuration focused on returns portal controls, pickup routing rules and merchant access to refund status. Reported outcomes from the deployment included faster label free returns for consumers and improved routing and refund visibility for retailers, as enabled by Blue Yonder Doddle Returns Management.
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DPD UK | Distribution | 15000 | $2.1B | United Kingdom | Blue Yonder | Blue Yonder Doddle Returns Management | Returns Management | 2024 | n/a |
In 2024, DPD UK implemented Blue Yonder Doddle Returns Management, a SaaS based Returns Management application to provide a digital returns portal for its retail customers. The Blue Yonder Doddle Returns Management solution delivers a branded consumer returns journey enabling shoppers to book returns in seconds, choose a return reason, print a label or generate a QR code, and drop off at over 10,000 DPD pickup locations across the United Kingdom.
Configuration and functional modules included a retailer facing portal provisioning capability that can go live within hours, a consumer branded returns storefront, returns reason capture and status tracking, QR code and label generation, and administrative controls to enforce return policy rules. The deployment leverages standard Returns Management workflows for return authorization, tracking, and status visibility, and is delivered as a SaaS based cloud service.
The implementation was designed to work alongside DPD UK existing fulfillment and pickup network and spans DPD UK operational footprint which includes approximately 85 depots, more than 10,000 vehicles, and a network of pickup locations that places 95 percent of the urban population within one mile. Business functions impacted include carrier retail services, reverse logistics operations, consumer customer service, and retailer returns administration, with inventory turnaround and parcel handover tracked through the portal.
Rollout and governance elements emphasize rapid onboarding for retail customers, centralized policy configuration so retailers can control what can be returned, and data capture around return reasons and status to inform customer service and returns policy adjustments. Operationally this introduces new workflows for consumer drop off, parcel handover tracking, and returns exception handling coordinated between retailer portals and DPD UK pickup locations.
Reported outcomes in the announcement include smoother digital experiences leading to higher NPS and brand loyalty, greater control over out of policy returns, improved visibility into return reasons and status, reduced reverse logistics costs, and faster inventory turnaround through convenient drop off locations. The narrative positions Blue Yonder Doddle Returns Management as a cloud based Returns Management solution that supports DPD UK strategy for customer satisfaction, sustainability and retail partner differentiation.
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FedEx | Transportation | 50000 | $87.7B | United States | Blue Yonder | Blue Yonder Doddle Returns Management | Returns Management | 2025 | n/a |
In 2025, FedEx implemented Blue Yonder Doddle Returns Management to support the FedEx Easy Returns service, aligning a Returns Management platform with a national retail drop off footprint. The engagement is positioned to manage U.S. consumer returns through a consolidated, label and box free drop off workflow, leveraging FedEx Office and Kohl's locations to create a network of approximately 3,000 drop off sites.
Blue Yonder Doddle Returns Management was configured to provide returns orchestration and reverse logistics routing, focusing on labelless intake, consolidated carrier pickups and merchant-facing returns consolidation workflows. Functional capabilities implemented emphasize inbound acceptance, central consolidation of returned goods and orchestration logic typical of Returns Management platforms, enabling standardized post purchase processing for merchants.
Operational coverage is scoped to the United States and intersects retail partner operations and carrier routing functions, supporting merchant returns processing and reverse logistics teams. The deployment links retail drop off location management with centralized returns orchestration, and it supports merchant post purchase experience, returns processing, and logistics consolidation as primary business functions.
Blue Yonder executed the engagement through its Doddle subsidiary and the renamed Blue Yonder Reverse Retail Operations LLC, which supports the FedEx Easy Returns service model. The program aims to consolidate consumer returns to improve cost, speed and sustainability for merchants, with governance centered on coordinating retail partner intake, centralized consolidation flows and carrier consolidation planning.
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Retail | 118000 | $20.7B | United Kingdom | Blue Yonder | Blue Yonder Doddle Returns Management | Returns Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Blue Yonder Doddle Returns Management
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FAQ - APPS RUN THE WORLD Blue Yonder Doddle Returns Management Coverage
Blue Yonder Doddle Returns Management is a Returns Management solution from Blue Yonder.
Companies worldwide use Blue Yonder Doddle Returns Management, from small firms to large enterprises across 21+ industries.
Organizations such as FedEx, Morrisons, Australia Post and DPD UK are recorded users of
Blue Yonder Doddle Returns Management for Returns Management.
Companies using Blue Yonder Doddle Returns Management are most concentrated in Transportation, Retail and Distribution, with adoption spanning over 21 industries.
Companies using Blue Yonder Doddle Returns Management are most concentrated in United States, United Kingdom and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Blue Yonder Doddle Returns Management across Americas, EMEA, and APAC.
Companies using Blue Yonder Doddle Returns Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 100%.
Customers of Blue Yonder Doddle Returns Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Blue Yonder Doddle Returns Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Returns Management.