List of BMC Helix Client Management Customers
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Since 2010, our global team of researchers has been studying BMC Helix Client Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BMC Helix Client Management for Endpoint Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BMC Helix Client Management for Endpoint Management include: Banco Azteca, a Mexico based Banking and Financial Services organisation with 42747 employees and revenues of $6.88 billion, Dudley Group NHS Foundation Trust, a United Kingdom based Healthcare organisation with 4489 employees and revenues of $3.19 billion, West Midlands Ambulance Service United Kingdom, a United Kingdom based Healthcare organisation with 7200 employees and revenues of $611.0 million and many others.
Contact us if you need a completed and verified list of companies using BMC Helix Client Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banco Azteca | Banking and Financial Services | 42747 | $6.9B | Mexico | BMC Software | BMC Helix Client Management | Endpoint Management | 2019 | INSITECH Development |
In 2019, Banco Azteca implemented BMC Helix Client Management to deliver centralized Endpoint Management across its Latin American branch network. The deployment targeted IT and branch operations in Mexico and region-wide sites, providing visibility and remote remediation for approximately 33,000 endpoints and consolidating endpoint oversight under a single platform.
BMC Helix Client Management was configured to enable remote connectivity and endpoint management, with functional emphasis on asset and configuration visibility, centralized patching, software deployment, and remote remediation workflows. The implementation incorporated standard Endpoint Management capabilities such as inventorying endpoints, orchestrating patch cycles, and remotely remediating incidents to support branch IT operations.
Banco Azteca engaged BMC partner INSITECH Development to deliver and operationalize the solution across its branch estate, aligning the technology with helpdesk and field support processes. Integrations focused on embedding the BMC Helix Client Management platform into branch IT support workflows to improve remote support speed and technician access to endpoint state information.
Governance and rollout concentrated on centralizing asset and configuration visibility and standardizing patch and deployment processes for IT and branch operations. Reported outcomes included a reduction in hardware-helpdesk calls, improved remote support speed, and consolidated asset and configuration visibility across Mexico and the regional footprint.
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Dudley Group NHS Foundation Trust | Healthcare | 4489 | $3.2B | United Kingdom | BMC Software | BMC Helix Client Management | Endpoint Management | 2020 | n/a |
In 2020 Dudley Group NHS Foundation Trust deployed BMC Helix Client Management to deliver automated endpoint management across around 7,500 devices for approximately 12,000 users, addressing an urgent shift to remote working driven by COVID. The deployment used BMC Helix Client Management to meet Endpoint Management requirements for rapid device provisioning and enterprise patching in a UK healthcare operational context.
The implementation concentrated on core Endpoint Management capabilities, including automated provisioning and imaging, centralized patch orchestration, remote device management, asset inventory, and policy-based compliance enforcement. Configurations emphasized build automation for laptops, scripted imaging workflows, scheduled patch windows, and automated remediation workflows to reduce manual desktop support tasks.
Operational coverage focused on IT and endpoint operations across the trust, supporting desktop support teams, service desk workflows, and compliance processes within the UK healthcare environment. The project executed rapid provisioning and patching at scale, building 650 laptops in five days and applying patches to 2,643 devices in ten minutes, while managing the environment for clinical and administrative user populations.
Governance shifted toward centralized endpoint control and automated change workflows, with IT operations adopting repeatable imaging and patching runbooks to accelerate incident resolution and reduce support volumes. Reported outcomes included measurable improvements in productivity, reduced support calls, and faster incident resolution following the BMC Helix Client Management rollout.
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West Midlands Ambulance Service United Kingdom | Healthcare | 7200 | $611M | United Kingdom | BMC Software | BMC Helix Client Management | Endpoint Management | 2020 | n/a |
In 2020, West Midlands Ambulance Service implemented BMC Helix Client Management to consolidate asset and endpoint management across its emergency services environment. The deployment used BMC Helix Client Management as the core Endpoint Management solution to scale inventory and control from roughly 1,200 to over 2,400 managed assets while extending support to both on-site and home-based workers within the UK healthcare region.
The implementation centered on endpoint and asset management capabilities, including centralized inventory, automated patch orchestration, and remote provisioning workflows. BMC Helix Client Management enabled rapid remote patching and provisioning, with configuration and automation of patching processes to reduce manual device maintenance and to standardize endpoint configuration across ambulance operations.
Operational coverage included IT and asset management functions supporting regional ambulance services, with explicit alignment to security compliance requirements in the UK healthcare context. Governance and rollout focused on shifting routine maintenance work into automated processes, which produced significant time savings, improved patching automation, and freed IT staff for higher-value work.
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