List of BMO Digital Banking Customers
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Since 2010, our global team of researchers has been studying BMO Digital Banking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BMO Digital Banking for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BMO Digital Banking for Digital Banking include: Bank of the West, a United States based Banking and Financial Services organisation with 9261 employees and revenues of $2.75 billion, Diners Club International, a United States based Banking and Financial Services organisation with 1300 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using BMO Digital Banking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BMO Digital Banking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of the West | Banking and Financial Services | 9261 | $2.8B | United States | BMO Financial Group | BMO Digital Banking | Digital Banking | 2023 | Akamai |
In 2023, Bank of the West implemented BMO Digital Banking, consolidating U.S. retail and commercial digital channels to unify customer experience and support approximately 1.8M customers. The deployment positioned BMO Digital Banking as the primary Digital Banking platform for Bank of the West customers in the United States and established a single platform for online and mobile account access.
Implementation focused on core Digital Banking modules including account servicing, online and mobile banking interfaces, payments and transfers, customer profile and consent management, and authentication and session management. Configuration work emphasized centralized customer identity namespaces, common service APIs to enable unified account lookup and transaction history, and automated onboarding and self service account workflows to align retail and commercial processes.
Akamai supported the integration effort by providing secure, high availability delivery and edge integration services during the migration into BMO Digital Banking. Integrations prioritized consolidation of authentication, channel routing, and session continuity, using API based service orchestration to connect front end channels to core banking services. Rollout governance consisted of phased customer conversion across U.S. accounts, cross functional operational readiness for retail and commercial business functions, and centralized monitoring to manage availability and access during cutover.
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Diners Club International | Banking and Financial Services | 1300 | $150M | United States | BMO Financial Group | BMO Digital Banking | Digital Banking | 2020 | n/a |
In 2020, Diners Club International deployed BMO Digital Banking to provide online and mobile account management for Diners Club cardholders. BMO Digital Banking is used as the primary Digital Banking application for consumer and corporate card account access and cardmember services.
The implementation centers on account access and payments modules within BMO Digital Banking, including mobile and web login, a Personal Assistant virtual support layer available 24 hours a day, in-app features for promotions and cardmember agreements, and links to the Diners Club Travel App. The deployment supports mobile payment workflows such as provisioning the Diners Club Consumer Card to digital wallets, device based authentication including Touch ID and passcode approvals, and transaction tracking for in-store and in-app merchant acceptance.
Integrations explicitly surface with Apple Pay, Google Pay, and Samsung Pay for contactless and digital wallet payments, and the platform operates in the Mastercard network context with Mastercard Zero Liability terms referenced for authorized purchases. Banking products and account services are provided through BMO Bank N.A., and BMO Digital Banking exposes functionality such as find an airport lounge and a currency converter tied to cardmember services.
Operational scope covers consumer card servicing and corporate product access through a centralized Digital Banking application, with governance artifacts surfaced as cardmember agreements, privacy and security notices, and legal disclosures hosted alongside user authentication workflows. The implementation emphasizes standard digital banking controls for mobile provisioning and payment approval, while routing card servicing and promotions through the BMO Digital Banking user experience.
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