List of Botnation AI Customers
Botnation AI
366 Ter rue de Vaugirard,
Paris, 75015,
France
Paris, 75015,
France
33 9 74 59 58 72
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Botnation AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Botnation AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Botnation AI for Chatbots and Conversational AI include: Bfv Societe Generale, a Madagascar based Banking and Financial Services organisation with 870 employees and revenues of $270.0 million, Advans Cameroun, a Cameroon based Professional Services organisation with 480 employees and revenues of $34.0 million, Valloire Habitat, a France based Construction and Real Estate organisation with 250 employees and revenues of $30.0 million, Isispharma France, a France based Life Sciences organisation with 50 employees and revenues of $27.0 million, Banque Française Commerciale Océan Indien (BFCOI), a France based Banking and Financial Services organisation with 400 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Botnation AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Botnation AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advans Cameroun | Professional Services | 480 | $34M | Cameroon | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Advans Cameroun deployed Botnation AI on its website to introduce a customer-facing conversational layer. The Botnation AI implementation functions as a Chatbots and Conversational AI solution embedded as a web widget to automate routine customer inquiries and guide visitors through product and service information. The deployment focused on public site interactions and was configured to deliver scripted conversational flows alongside natural language understanding for common intents.
Functional capabilities implemented with Botnation AI include multi-step conversational flows, FAQ automation, lead capture prompts, intent recognition, and scripted escalation paths to internal teams, reflecting standard Chatbots and Conversational AI workflows. Governance and operational ownership were aligned to customer service and marketing stakeholders who manage conversational scripts and knowledge content on the website, with iterative updates to flows and content to maintain accuracy and relevance. This Advans Cameroun Botnation AI Chatbots and Conversational AI deployment supports customer service and digital engagement business functions through an embedded web-channel configuration.
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Banque Française Commerciale Océan Indien (BFCOI) | Banking and Financial Services | 400 | $25M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Banque Française Commerciale Océan Indien implemented Botnation AI on its public website. The deployment uses Botnation AI in the Chatbots and Conversational AI category to provide customer-facing conversational interfaces that support retail and small business banking inquiries through the web channel.
The implementation centers on web-embedded conversational flows, combining FAQ automation, guided self-service workflows, intent recognition, and natural language processing to manage routine questions and transaction inquiries. Configuration emphasized channel-specific scripts, session state management, and escalation pathways that route complex cases to human agents, while templated responses and message orchestration standardize customer interactions. Botnation AI is the named application managing conversation logic and front-end engagement across the site.
Operational ownership is described by digital channels and customer service functions, which maintain conversation content, governance over response patterns, and compliance controls for online interactions. Rollout scope was limited to the website channel, positioning the Chatbots and Conversational AI implementation to support online banking customer interactions and to serve as a first-line triage for contact center workloads.
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Bfv Societe Generale | Banking and Financial Services | 870 | $270M | Madagascar | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Bfv Societe Generale deployed Botnation AI on its public website. This deployment of Botnation AI is categorized as Chatbots and Conversational AI and provides a customer-facing conversational interface for website visitors to initiate banking inquiries and service requests.
The implementation uses an embedded web chat widget delivering dialog management and intent detection workflows, configured to automate scripted FAQs, capture basic request data through form-based prompts, and surface escalation triggers for handoff to human agents. Configuration work focused on conversational flow design and content authoring, consistent with Chatbots and Conversational AI functional patterns for customer engagement and inquiry handling.
Operational ownership is concentrated within digital channels and customer service functions, with governance oriented around conversational script maintenance, content updates and channel monitoring by the bank's digital or marketing teams. Bfv Societe Generale uses Botnation AI in the Chatbots and Conversational AI category to augment its website-based customer service and digital engagement capabilities, positioning the solution as the bank's front-line conversational layer for online retail banking interactions.
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Ceredas | Retail | 14 | $2M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Ceredas implemented Botnation AI on its website to provide conversational customer engagement. Botnation AI is a Chatbots and Conversational AI application embedded as a web widget to handle pre sales inquiries and basic customer support on the company site.
The deployment focused on embedding the Botnation AI widget into Ceredas web pages and configuring conversational flows, FAQ intents, and lead capture forms. Implementation work emphasized content authoring in the vendor console, response mapping and simple rule based routing, plus session tracking and the platform analytics common to Chatbots and Conversational AI.
Operational scope covered customer engagement and e commerce support activities on the Ceredas website, with internal staff responsible for maintaining conversation scripts and updating FAQ content. Governance centered on centralized content control within Botnation AI and iterative updates managed by the small retail team to align the chatbot with sales and customer support workflows.
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Gai France Sa | Manufacturing | 200 | $20M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
In 2021 Gai France Sa deployed Botnation AI on its corporate website to introduce an automated customer-facing conversational layer. The project uses Botnation AI as a Chatbots and Conversational AI application to surface product information and to handle routine inquiries for the manufacturing business, embedding the chat widget into public site pages and product sections.
The implementation focused on conversational flow configuration and intent mapping, with Botnation AI configured for guided Q and A flows, product information dialogs, basic technical support triage, and structured lead capture forms. Conversation logging and scripted fallback paths were put in place to support iterative training of intents and responses, and the Botnation AI agent was instrumented to collect session context and transcript data for downstream manual follow up.
Operational ownership sits with customer service and marketing teams, who maintain content governance and a cadence for updating FAQ content and training data. The deployment scope is explicitly the company website, providing front door engagement for customers and prospects, and includes human handoff configurations to route complex interactions to customer support for manual resolution.
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Life Sciences | 50 | $27M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
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Manufacturing | 15 | $5M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2022 | n/a |
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Construction and Real Estate | 250 | $30M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating Botnation AI
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Botnation AI Coverage
Botnation AI is a Chatbots and Conversational AI solution from Botnation AI.
Companies worldwide use Botnation AI, from small firms to large enterprises across 21+ industries.
Organizations such as Bfv Societe Generale, Advans Cameroun, Valloire Habitat, Isispharma France and Banque Française Commerciale Océan Indien (BFCOI) are recorded users of
Botnation AI for Chatbots and Conversational AI.
Companies using Botnation AI are most concentrated in Banking and Financial Services, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using Botnation AI are most concentrated in Madagascar, Cameroon and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Botnation AI across Americas, EMEA, and APAC.
Companies using Botnation AI range from small businesses with 0-100 employees - 37.5%, to mid-sized firms with 101-1,000 employees - 62.5%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Botnation AI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Botnation AI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.