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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of BotStar Live Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
8Treasures Leisure and Hospitality 10 $2M Singapore BotStar BotStar Live Chat Chatbots and Conversational AI 2020 n/a
In 2020, 8Treasures deployed BotStar Live Chat on its public website. The BotStar Live Chat implementation serves as the company’s Chatbots and Conversational AI solution for customer service and online guest engagement. The deployment is embedded on the website and configured to present conversational entry points for visitors, routing inquiries to scripted flows and collecting contact information. Configuration emphasized conversational flows, quick replies, form based lead capture and human handoff triggers, reflecting standard Chatbots and Conversational AI functional modules. Operational ownership is held by a small operations team within the leisure and hospitality business, with the widget active across the website to address front line inquiries and booking questions. Governance is managed through iterative updates to conversation scripts and form fields using the BotStar Live Chat console.
Aevo Brazil Professional Services 120 $20M Brazil BotStar BotStar Live Chat Chatbots and Conversational AI 2020 n/a
Aevo Brazil deployed BotStar Live Chat in 2020 as a website-embedded conversational layer, using BotStar Live Chat to provide customer-facing chat capabilities under the Chatbots and Conversational AI category. The implementation centers on a web chat widget hosted on Aevo Brazil’s public site, positioning the application to handle initial customer inquiries, guided conversational flows, and live agent handoff for support and sales inquiries. Functionally the deployment leverages standard Chatbots and Conversational AI capabilities, including scripted conversational flows, message routing and escalation rules, a live agent takeover mechanism, and an analytics dashboard for conversation monitoring. Operational scope focuses on customer service and commercial touchpoints on the corporate website, with governance organized around scripted flow versions and handoff policies maintained by support operations to ensure consistent routing and response behavior.
Anh Ngu EFC Government 10 $2M Vietnam BotStar BotStar Live Chat Chatbots and Conversational AI 2021 n/a
In 2021, Anh Ngu EFC implemented BotStar Live Chat on its public website, adopting a Chatbots and Conversational AI solution to manage web inquiries. The deployment of BotStar Live Chat is realized as an embedded web widget and is explicitly referenced on the company website as the active chat interface for prospective students and site visitors. The implementation centers on BotStar Live Chat conversational flow authoring, scripted welcome messages, form based lead capture, and live chat session routing to human operators, aligning with front office functions such as admissions and student support. Administration and configuration are proportionate to the company size, with operational scope limited to the public website and customer facing touchpoints, and no external integrations or implementation partner details are listed in the source.
Autism-Products.Com Professional Services 10 $2M United States BotStar BotStar Live Chat Chatbots and Conversational AI 2022 n/a
In 2022, Autism-Products.Com deployed BotStar Live Chat on its public website, implementing a customer-facing conversational interface under the Chatbots and Conversational AI category. The deployment is explicitly website-embedded, positioning BotStar Live Chat as the primary digital touchpoint for real-time customer inquiries and self-service interactions on the company site. BotStar Live Chat is configured as an embedded web chat widget delivering structured conversational flows, lead capture and FAQ automation, and live agent handoff capabilities consistent with Chatbots and Conversational AI functionality. Configuration work focused on conversation templates, canned responses, and form-based data capture to standardize inbound web requests and surface repeatable answers for commonly asked product and ordering questions. The implementation connects directly to the website front end via embed code, operating as a standalone chat layer for customer support and online sales inquiry handling. Operational scope is limited to the public site, with the tool serving web visitors and the internal small team responsible for handling escalations and completing orders received through the chat channel. Governance and operational ownership rest with an internal staff group at Autism-Products.Com, who manage BotStar Live Chat content updates, conversation revisions, and runtime monitoring. Rollout was focused on the live storefront pages, with ongoing iterative updates to conversation flows and support scripts to align with customer questions and business selling processes.
Blake Insurance Group Insurance 10 $1M United States BotStar BotStar Live Chat Chatbots and Conversational AI 2020 n/a
In 2020, Blake Insurance Group deployed BotStar Live Chat on its public website. The deployment uses BotStar Live Chat, a Chatbots and Conversational AI solution, embedded as a web chat widget to surface guided conversations and capture inbound inquiries through the company website. BotStar Live Chat implementation centers on conversational flow configuration, lead capture forms, automated response handling, live agent handoff and session-level interaction logging, reflecting capabilities typical of Chatbots and Conversational AI. Operational scope is website-based customer engagement for Blake Insurance Group in the United States, impacting customer service and sales workflows and requiring lightweight in-house configuration and ongoing conversational design by the small company team.
Professional Services 10 $2M Vietnam BotStar BotStar Live Chat Chatbots and Conversational AI 2018 n/a
Manufacturing 10 $1M United States BotStar BotStar Live Chat Chatbots and Conversational AI 2020 n/a
Healthcare 10 $1M Canada BotStar BotStar Live Chat Chatbots and Conversational AI 2022 n/a
Leisure and Hospitality 40 $4M Netherlands BotStar BotStar Live Chat Chatbots and Conversational AI 2021 n/a
Professional Services 23 $3M Thailand BotStar BotStar Live Chat Chatbots and Conversational AI 2023 n/a
Showing 1 to 10 of 35 entries

Buyer Intent: Companies Evaluating BotStar Live Chat

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FAQ - APPS RUN THE WORLD BotStar Live Chat Coverage

BotStar Live Chat is a Chatbots and Conversational AI solution from BotStar.

Companies worldwide use BotStar Live Chat, from small firms to large enterprises across 21+ industries.

Organizations such as Floralia DArcos, GOVERNMENT OF MALAYSIA, The Intersect Group, Time Express Parcels Delivery and Rheem Indonesia are recorded users of BotStar Live Chat for Chatbots and Conversational AI.

Companies using BotStar Live Chat are most concentrated in Distribution, Government and Professional Services, with adoption spanning over 21 industries.

Companies using BotStar Live Chat are most concentrated in Portugal, Malaysia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BotStar Live Chat across Americas, EMEA, and APAC.

Companies using BotStar Live Chat range from small businesses with 0-100 employees - 77.14%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 2.86%, and global enterprises with 10,000+ employees - 0%.

Customers of BotStar Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BotStar Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.