List of Box AI Customers

Box

900 Jefferson Avenue,
Redwood City, 94063, CA,
United States

https://www.box.com/

1 877-729-4269

Professional Services

2810

$1.1B

Since 2010, our global team of researchers has been studying Box AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Box AI for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Box AI for Content Management include: Asahi Group Holdings, a Japan based Consumer Packaged Goods organisation with 28173 employees and revenues of $20.10 billion, The Norinchukin Bank, a Japan based Banking and Financial Services organisation with 3365 employees and revenues of $16.50 billion, Hitachi High-Technologies Corporation, a Japan based Professional Services organisation with 21740 employees and revenues of $4.58 billion, Shelter Insurance, a United States based Insurance organisation with 3500 employees and revenues of $2.74 billion, Texas Department of Motor Vehicles, a United States based Media organisation with 550 employees and revenues of $110.0 million and many others.

Contact us if you need a completed and verified list of companies using Box AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Box AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Asahi Group Holdings	Consumer Packaged Goods	28173	$20.1B	Japan	Box	Box AI	Content Management	2024	n/a	In 2024 Asahi Group Holdings began a company wide deployment of Box AI within its Content Management environment, using Box AI for Documents and Notes to surface value from unstructured content consolidated on Box. Asahi positioned Box as a common enterprise repository to enhance data management and to centralize unstructured data that had previously been dispersed across the organization, aligning the initiative with its digital transformation office. The implementation focuses on generative AI capabilities built into Box AI, including question and answer and automated summarization functions operating under Box access controls and document level privileges. Box AI for Documents and Notes is being used directly inside the Box Content Cloud, and Box AI for Hubs is planned for later rollout to enable more flexible workflow automation and cross content indexing. Architecturally Box AI is deployed on Box Content Cloud with a platform neutral framework that is designed to connect with leading foundational model services such as Microsoft Azure OpenAI Service and Google Cloud Vertex AI, enabling generative models to operate on content stored in Box. Operational coverage is company wide in Japan, with the initiative intended to affect enterprise knowledge management, document search and review processes, and the way teams access institutional knowledge across functions. Governance and security are central to the deployment, Asahi cited enterprise grade security and existing Box access privilege controls as core enablers for adoption, and the removal of user query limits in mid 2024 is expected to accelerate rollouts. Asahi explicitly expects the Box AI deployment to increase internal utilization of content and to foster a culture of everyday generative AI use under Box governance.
Barnett Capital Limited	Construction and Real Estate	10	$2M	United States	Box	Box AI	Content Management	2025	n/a	In 2025, Barnett Capital Limited deployed Box AI as the core of a Content Management initiative to centralize document handling and accelerate underwriting workflows. The implementation established a single, searchable repository where loan files, appraisals, leases, and financial statements are stored and indexed to support underwriting and customer-facing processes. Integration with Salesforce was used to consolidate records and provide a unified access layer between CRM records and Box content. Box AI was configured to run automated metadata extraction across long form documents, enabling the team to consistently surface targeted fields so underwriters can ask the same 35 to 40 questions of every document. Functional capabilities implemented include metadata extraction, AI search and indexing, Box Forms intake, Box Doc Gen for document generation, Box Relay for workflow orchestration, and Box Shield for content security. The solution emphasizes intelligent content management patterns, automated tagging, and template based extraction to reduce manual review effort. Operationally the deployment links the firm website intake to Box Forms so submitted loan applications flow directly into Box, where extracted data is translated into Word tables for underwriting review and Box Relay triggers downstream actions based on form responses. The integration with Salesforce provides contextual access to documents from deal records, improving handoffs between underwriting, origination, and asset management teams. Plans to streamline signature gathering were also implemented to keep files organized through the full deal lifecycle. Governance and process changes included replacing insecure email collection with secure Box links into designated folders protected by Box Shield, and standardizing folder structures and extraction rules to enforce consistent metadata capture. Explicit outcomes reported include underwriting tasks moving from around one hour to about one minute, a 60 times faster underwriting cadence, reduced need to add headcount as business grows, and lower expense from consolidating multiple tools onto the Box platform. This implementation positions Barnett Capital Limited to scale content centric workflows while maintaining tighter content security controls within the Content Management environment.
Beacon Capital Partners, LLC	Construction and Real Estate	200	$30M	United States	Box	Box AI	Content Management	2025	n/a	In 2025, Beacon Capital Partners, LLC deployed Box AI to extend its Content Management capabilities across corporate and property operations. Beacon is a private real estate investment firm with a 75-year history that supports development, ownership, and management of office and life science properties in major U.S. markets, and the rollout targets a team of 100 plus employees who regularly handle sensitive financial and transaction documents. The implementation focuses on intelligent content management features native to Box AI, including AI driven content summarization, metadata extraction, automated classification, and secure collaboration workflows applied directly to documents stored in Box. Configuration emphasized centralized content repositories, role based access controls, and embedded content governance to keep sensitive agreements and market data within a single platform. Beacon leverages Box integrations to connect content workflows used in acquisitions, market trends analysis, and contract management, enabling employees to create, edit, and share files without fragmenting sources of truth. Box AI and the Content Management implementation are positioned to operate across corporate functions and property teams, with security and compliance controls described as stringent enough to handle sensitive financial materials. Governance and rollout were guided by a cautious, outcome driven approach articulated by Senior VP IT Applications Ray Bakshi, emphasizing mapping sources of truth and plugging gaps before expanding AI use. Beacon intends for Box AI to make daily operations more efficient and to better mitigate risk while maintaining confidence in data security.
	Construction and Real Estate	10	$1M	United States	Box	Box AI	Content Management	2025	n/a
	Healthcare	12	$1M	United States	Box	Box AI	Content Management	2025	n/a
	Professional Services	21740	$4.6B	Japan	Box	Box AI	Content Management	2024	n/a
	Government	136	$13M	Japan	Box	Box AI	Content Management	2025	n/a
	Government	125	$28M	Canada	Box	Box AI	Content Management	2025	n/a
	Insurance	3500	$2.7B	United States	Box	Box AI	Content Management	2025	n/a
	Media	550	$110M	United States	Box	Box AI	Content Management	2025	n/a

Showing 1 to 10 of 11 entries

Buyer Intent: Companies Evaluating Box AI

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Box AI. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Box AI for Content Management include:

Citadel Enterprise Europe, a United Kingdom based Professional Services organization with 240 Employees

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