List of Brightpearl CRM Customers
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United States
Since 2010, our global team of researchers has been studying Brightpearl CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brightpearl CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brightpearl CRM for CRM include: Monica + Andy, a United States based Retail organisation with 120 employees and revenues of $13.0 million, Bond Touch, a United States based Retail organisation with 50 employees and revenues of $5.0 million, National Map Centre, a United Kingdom based Professional Services organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Brightpearl CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Brightpearl CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bond Touch | Retail | 50 | $5M | United States | Brightpearl | Brightpearl CRM | CRM | 2020 | n/a |
In 2020, Bond Touch implemented Brightpearl CRM to modernize its direct-to-consumer operations and handle surging multichannel order volumes. The deployment was completed in 40 days and positioned Brightpearl CRM as the operational hub consolidating orders and customer records across US and EMEA.
Brightpearl CRM was configured to centralize customer master records and to orchestrate order processing alongside inventory visibility and fulfillment workflows. Functional capabilities implemented included consolidated customer profiles, order consolidation and inventory status synchronization to support high-volume DTC order flows and reduce manual reconciliation.
Operational coverage focused on DTC commerce and fulfillment operations across the US and EMEA, with multichannel order ingestion funneled into the Brightpearl CRM operational layer. Rollout governance emphasized centralized ownership of customer and order data, shifting customer management and fulfillment orchestration into a single operational hub to streamline cross-region operations during peak demand.
The 40 day implementation enabled faster fulfilment and operational scale during the pandemic-driven demand spike and improved inventory, fulfillment and customer management for Bond Touch. Brightpearl CRM became the consolidated system of record for orders and customer data supporting the company’s rapid DTC response.
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Monica + Andy | Retail | 120 | $13M | United States | Brightpearl | Brightpearl CRM | CRM | 2015 | n/a |
In 2015, Monica + Andy implemented Brightpearl CRM to centralize orders, inventory, automation and customer data. The Chicago-based baby apparel brand positioned Brightpearl CRM as the central operations and customer-data hub to support its United States direct-to-consumer and wholesale channels.
The implementation emphasized order management and inventory control capabilities, with configuration to automate invoicing, order splitting and reporting while consolidating customer records and operational workflows. The project reached go-live after a rapid 120 day implementation window, with Brightpearl CRM orchestrating automated invoicing and order-processing workflows across sales channels.
Operational coverage focused on US DTC and wholesale business functions, using Brightpearl CRM to streamline order-to-cash processes and centralize reporting for merchandising and operations teams. The deployment delivered faster workflows and supported strong US DTC and wholesale growth outcomes as reported by the customer.
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National Map Centre | Professional Services | 20 | $2M | United Kingdom | Brightpearl | Brightpearl CRM | CRM | 2012 | n/a |
In 2012 National Map Centre implemented Brightpearl CRM as its primary CRM to centralize customer records and billing workflows. Brightpearl CRM was used alongside Xero for customer invoice template generation and to coordinate order records for the companys map product fulfillment, supporting the customer support function that managed relationships with over 2,000 individual users.
Deployment was structured for a 20 person Professional Services firm based in Hertfordshire, UK, with Brightpearl CRM operational across customer support, billing, and internal IT coordination. Functional capabilities documented in the environment included contact and order management, invoice template configuration, and support case tracking, while mapping product creation continued to rely on specialist mapping software. Governance and process changes focused on standardizing invoice templates, publishing user guides, and enabling on-site training and troubleshooting procedures that supported a 100% completion rate for map orders within 90 minutes.
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