List of BT Managed Services Customers
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United Kingdom
Since 2010, our global team of researchers has been studying BT Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BT Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BT Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP include: NHS England, a United Kingdom based Government organisation with 16074 employees and revenues of $219.44 billion, Nokia, a Finland based Manufacturing organisation with 78434 employees and revenues of $22.64 billion, Nats, a United Kingdom based Transportation organisation with 4606 employees and revenues of $1.45 billion and many others.
Contact us if you need a completed and verified list of companies using BT Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BT Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Nats | Transportation | 4606 | $1.4B | United Kingdom | BT Group | BT Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2011 | n/a |
In 2011 Nats engaged BT Group to provision BT Managed Services under a 12 year contract. The BT Managed Services engagement is classified as Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP and delivered a managed BT IP Connect network to support mission critical air traffic voice, radar and real time data across approximately 150 UK sites, with capacity planning to meet peak demand around the London 2012 Olympics.
The deployment consolidated voice, video and data onto a single managed platform, centralizing managed IP transport and secure connectivity to simplify operational carriage. Functional configuration included managed network transport, capacity scaling to support event peaks, and managed security controls to protect real time air traffic data streams, consistent with Infrastructure & Network MSP and Security MSP capabilities.
Integrations and operational coverage concentrated on links to radar and air traffic control communications, unifying carriage for voice, video and data across national and regional ATC sites in the UK. The BT IP Connect network was delivered as a managed infrastructure service with centralized service management and monitoring to support continuous operations during high demand periods.
Governance for the engagement used a long term contract and service management model, aligning BT service delivery with Nats operational teams responsible for air traffic control. The engagement improved resilience, scalability and operational efficiency for air traffic control while consolidating communications onto a single managed platform, as reported in the source case study.
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NHS England | Government | 16074 | $219.4B | United Kingdom | BT Group | BT Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2003 | n/a |
In 2003, NHS England engaged BT Group to provide BT Managed Services under the NPfIT arrangement, appointing BT as prime contractor to design, build and operate the NHS Spine. The implementation delivered England wide managed services providing secure access and high availability for national clinical systems, explicitly supporting secure messaging, patient demographics and electronic prescriptions.
BT Managed Services included a managed hosting programme with twin Tier 3 BT data centres and 24/7 NSOC support, forming the core operational architecture for the NHS Spine. The BT Managed Services deployment processed large scale transaction volumes, documented as hundreds of millions of transactions per year, and supported clinical workflows and national NHS systems through hosted messaging, identity and prescribing capabilities.
NHS England used BT Managed Services in the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP category to consolidate infrastructure, network and security managed services across England. Governance was established under the NPfIT contractual framework with BT acting as prime contractor to operate the service, and the implementation directly impacted patient identity management, electronic prescribing, clinical messaging and national system availability.
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Nokia | Manufacturing | 78434 | $22.6B | Finland | BT Group | BT Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2020 | n/a |
In 2020, Nokia implemented BT Managed Services under a Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP engagement to deliver a managed SD-WAN and hybrid MPLS and internet networking service. The engagement centered on BT Agile Connect managed SD-WAN and hybrid connectivity to provide global network and hybrid cloud connectivity for Nokia, with a structured global rollout upgrading dozens of sites.
BT Managed Services was configured to integrate Nokia Nuage SD-WAN technology and to operate as a managed SD-WAN layer paired with hybrid MPLS and internet transport. Functional capabilities implemented included SD-WAN policy-based routing, centralized orchestration and programmability for site provisioning, and visibility tooling for application performance and security monitoring.
Integrations focused on Nokia Nuage SD-WAN technology as the SD-WAN dataplane and orchestration anchor, combined with BT’s hybrid MPLS and internet transport fabric to support cross-site connectivity and cloud onramps. Operational scope covered global network operations and security teams responsible for site provisioning, network policy enforcement, and hybrid cloud connectivity management.
Governance and workflow changes emphasized centralized management, automated provisioning workflows and programmatic control of SD-WAN policies to accelerate site turn up. Outcomes reported by the engagement included a measured approximately 32% cost reduction to date, faster site provisioning cycles, and improved application visibility, programmability and security as a result of the BT Managed Services deployment.
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