List of BuddyCRM Customers
Walsall, WS9 8DT,
United Kingdom
Since 2010, our global team of researchers has been studying BuddyCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BuddyCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BuddyCRM for CRM include: Mkg Foods United Kingdom, a United Kingdom based Distribution organisation with 120 employees and revenues of $35.0 million, LTS Global Solutions United Kingdom, a United Kingdom based Transportation organisation with 66 employees and revenues of $12.0 million, Knight Electronics, a United States based Manufacturing organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using BuddyCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BuddyCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Knight Electronics | Manufacturing | 50 | $5M | United States | BuddyCRM | BuddyCRM | CRM | 2020 | n/a |
In 2020, Knight Electronics implemented BuddyCRM CRM to manage its global sales force and to centralize enquiry and RFP capture. Headquartered in Dallas, TX, the manufacturing firm used the BuddyCRM deployment to centralize quoting and product catalogue control across its global sales footprint, formalizing how proposals and product data are managed.
BuddyCRM was configured with modular capabilities for opportunity management, templated RFPs, and a quote generation engine, enabling centralized product catalogue authority and templated proposal assembly. Operational scope concentrated on sales and commercial operations, with HQ-driven governance enforcing templates and approval workflows to tighten control over proposals, standardize rep-to-HQ processes, and support continued sales growth as described in the implementation notes.
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LTS Global Solutions United Kingdom | Transportation | 66 | $12M | United Kingdom | BuddyCRM | BuddyCRM | CRM | 2022 | n/a |
In 2022, LTS Global Solutions United Kingdom implemented BuddyCRM, a CRM, to centralise client data and automate client-query workflows as part of a CRM-driven operations improvement in the UK. The deployment aligned customer record management with operational processes to reduce handoffs between service, warehouse and finance teams.
BuddyCRM was configured to consolidate contact and account records, support service ticketing and automate query routing, reflecting standard CRM functional patterns for case management and workflow automation. Configuration included rule-based routing, SLA tracking and templated response workflows to accelerate resolution cycles. The full application name BuddyCRM is used across service desks and client management desks to maintain a single source of truth.
Integrations connected BuddyCRM to warehouse systems, client management systems and finance systems, enabling cross-functional visibility into order status, client account details and invoicing information. These integrations supported operational use cases such as query escalation from warehouse to finance and synchronized client records across systems. Operational coverage explicitly encompassed UK warehouse operations, client management teams and finance functions.
Governance established centralized CRM ownership and standardized query resolution processes to enforce the new workflows during rollout across the UK. According to the vendor case study, the implementation delivered faster client response times of approximately 20 percent and achieved a 90 percent same-day query resolution rate.
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Mkg Foods United Kingdom | Distribution | 120 | $35M | United Kingdom | BuddyCRM | BuddyCRM | CRM | 2014 | n/a |
In 2014, MKG Foods United Kingdom implemented BuddyCRM as its CRM, synchronising Sales Order Processing (ERP), stock control and accounts with the CRM to create a unified sales view across field and internal teams in the UK. The BuddyCRM implementation consolidated customer account records and order-level visibility, and introduced structured pipeline management and sales activity tracking for route-to-market teams. Integrations were configured to ingest transactional feeds from Sales Order Processing systems, stock control and accounting, ensuring sales representatives and internal commercial users could see order status and stock availability alongside pipeline data.
Rollout concentrated on commercial operations and field sales across the United Kingdom, aligning account ownership and consistent pipeline reporting across teams, while governance formalized data ownership and reporting cadence. BuddyCRM's CRM capabilities were configured to support sales pipeline stages, opportunity management, order synchronization and stock-aware quoting workflows, enabling a single source of truth for sales and order information. In their first full year using BuddyCRM MKG reported a 43% increase in new business and more consistent pipeline performance according to the case study.
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Buyer Intent: Companies Evaluating BuddyCRM
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