List of Bugfender Customers
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Since 2010, our global team of researchers has been studying Bugfender customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bugfender for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bugfender for Remote Monitoring and Management include: Schneider Electric, a France based Manufacturing organisation with 177000 employees and revenues of $45.13 billion, Taste Match Switzerland, a Switzerland based Media organisation with 10 employees and revenues of $1.0 million, Rakkoon, a United States based Communications organisation with 20 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Bugfender, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bugfender customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Rakkoon | Communications | 20 | $1M | United States | Bugfender | Bugfender | Remote Monitoring and Management | 2015 | n/a |
In 2015 Rakkoon implemented Bugfender to capture device logs from beta and production iOS builds where Xcode provided no useful logs. Rakkoon deployed Bugfender as a Remote Monitoring and Management solution for its mobile app development and QA workflows in the United States, using the application to extend observable telemetry beyond what local developer tooling exposed.
Bugfender was configured to collect remote log streams and session-level evidence for non-crashing defects, enabling developers and QA to reproduce elusive user-facing issues without manual device retrieval. The implementation focused on mobile log capture and real-user debugging, impacting development and QA teams by reducing manual log collection from devices and improving the team’s ability to debug real-user issues using Bugfender’s remote log capabilities.
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Schneider Electric | Manufacturing | 177000 | $45.1B | France | Bugfender | Bugfender | Remote Monitoring and Management | 2024 | n/a |
In 2024 Schneider Electric integrated Bugfender into its iOS, Android and Cordova mobile applications to centralize remote logs and in-app feedback. The Bugfender deployment serves as a Remote Monitoring and Management solution for mobile application development and QA across Schneider Electric's global operations, supporting geographically dispersed development and QA teams.
The implementation consisted of embedding the Bugfender SDK into platform specific builds for iOS, Android and Cordova, enabling centralized collection of device logs, crash information and in-app user feedback. Configuration focused on remote log capture, configurable log levels and in-app feedback channels to surface reproducible context for testers and developers, aligning with standard mobile monitoring workflows.
Operational coverage explicitly included mobile app development and QA functions across regions, providing a single point of access for distributed teams to triage issues and share feedback. The integration improved collaboration between development and QA by consolidating logs and feedback inside Bugfender, reducing the need for ad hoc log exchanges and enabling coordinated troubleshooting across sites.
Governance was oriented around centralized access to remote logs and in-app feedback for developer and tester groups and a rollout that targeted Schneider Electric mobile teams worldwide. The deployment delivered faster bug resolution and streamlined developer-tester communication as reported by Schneider Electric.
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Taste Match Switzerland | Media | 10 | $1M | Switzerland | Bugfender | Bugfender | Remote Monitoring and Management | 2024 | n/a |
In 2024, Taste Match AG implemented Bugfender to collect remote logs from its React Native mobile app. Bugfender serves as a Remote Monitoring and Management solution to surface device specific and network specific issues across beta and production releases for the Swiss media company.
The deployment used the Bugfender client integration embedded in the React Native application to capture client side logs, device context, and network condition metadata, forwarding telemetry to a centralized Bugfender logging service for aggregation and inspection. Configuration emphasized remote log retrieval and contextualized error records so engineers could reproduce failures without requiring physical access to tester devices.
Operational scope covered mobile app development and QA workflows in Switzerland, with the tool active during both beta testing and production monitoring. The implementation reshaped issue triage and bug reproduction workflows by enabling development and QA teams to jointly access the same remote logs, reproduce device and network specific faults, and prioritize fixes based on observed behavior.
The rollout resulted in improved issue visibility during beta testing and more reliable production behaviour, with teams able to reproduce and fix device and network specific issues without physical device access.
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Buyer Intent: Companies Evaluating Bugfender
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