List of Caesar CRM Customers
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Since 2010, our global team of researchers has been studying Caesar CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Caesar CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Caesar CRM for CRM include: Alibaba Group, a China based Retail organisation with 124320 employees and revenues of $137.30 billion, Telia Company, a Sweden based Communications organisation with 20800 employees and revenues of $9.30 billion, Kinnarps, a Sweden based Manufacturing organisation with 2500 employees and revenues of $723.0 million and many others.
Contact us if you need a completed and verified list of companies using Caesar CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Caesar CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alibaba Group | Retail | 124320 | $137.3B | China | SuperOffice Business Solutions | Caesar CRM | CRM | 2011 | n/a |
In 2011 Alibaba Group implemented Caesar CRM, a CRM solution provided by SuperOffice Business Solutions. The deployment established Caesar CRM as the primary system for centralizing contact and account records and introduced formal daily record update processes to maintain customer data quality.
Configuration focused on core CRM capabilities including contact and account management, activity logging, opportunity tracking, and workflow-driven task assignment, with scheduled daily record maintenance and validation routines executed within Caesar CRM to reconcile and update customer records. Operational ownership centered on customer-facing sales and service functions, supported by role-based access controls and data governance rules for validation and duplicate handling.
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Kinnarps | Manufacturing | 2500 | $723M | Sweden | SuperOffice Business Solutions | Caesar CRM | CRM | 2000 | n/a |
In 2000, Kinnarps implemented Caesar CRM to centralize orderhantering, inköp and support ärenden. The deployment positioned Caesar CRM as the primary CRM across order management, procurement and customer support functions, and it was used to coordinate daily supplier contact and transactional workflows. Caesar CRM is referenced explicitly as the company CRM platform in this implementation narrative.
The implementation integrated Caesar CRM with the companys operational tools Movex and Configura to enable connected processing between order handling, purchasing and product configuration. Functional modules implemented include order handling, purchasing workflows and support case management, with operational coverage across procurement, order management and customer support teams. Governance emphasis targeted alignment of supplier communication and case resolution processes, using Caesar CRM to orchestrate handoffs and status tracking across the integrated systems.
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Telia Company | Communications | 20800 | $9.3B | Sweden | SuperOffice Business Solutions | Caesar CRM | CRM | 2003 | n/a |
In 2003 Telia Company implemented Caesar CRM from SuperOffice Business Solutions in the CRM category. Caesar CRM was positioned as the enterprise customer relationship management platform to consolidate interactions originating from Telia's externally facing self-service channels.
The implementation connected Caesar CRM to the external self-service applications developed by Telia's team, including www.telia.se and www.halebop.se, so the CRM ingested customer-initiated transactions and profile data from those channels. Functional capabilities aligned with the CRM category included customer profile management, interaction tracking, and case workflow orchestration to support digital self-service and account management processes. Architecturally the deployment placed Caesar CRM as a centralized backend service integrated with web front ends and tied into Telia's security services to manage authentication and access for self-service interactions.
Operational scope focused on customer-facing digital channels and the operations teams that support those services, coordinating web operations and service operations around a common customer data model. Governance emphasized data orchestration between self-service applications and Caesar CRM and standardization of workflows to route portal-originated customer inquiries into the CRM system.
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Buyer Intent: Companies Evaluating Caesar CRM
- Kinnarps Hungary, a Hungary based Retail organization with 14 Employees
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