List of CallerReady Customers
Pittsburgh, 15219, PA,
United States
Since 2010, our global team of researchers has been studying CallerReady customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CallerReady for Campaign Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CallerReady for Campaign Management include: USHEALTH Group, a United States based Insurance organisation with 860 employees and revenues of $470.0 million, Peoples Tax Relief, a United States based Banking and Financial Services organisation with 35 employees and revenues of $8.0 million, Concussion Media, a United States based Media organisation with 10 employees and revenues of $3.0 million, The Brea Financial Group, a United States based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CallerReady, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CallerReady customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Concussion Media | Media | 10 | $3M | United States | CallerReady | CallerReady | Campaign Management | 2011 | n/a |
In 2011 Concussion Media began working with CallerReady to operationalize performance marketing using CallerReady for Campaign Management. The initial engagement prioritized speed-to-lead response services to accelerate inbound lead handling and improve call connection outcomes.
The deployment emphasized pay-per-call campaign management and lead-to-call automation as core capabilities, with CallerReady configured to automate lead ingestion, prioritize rapid handoff to agents, and orchestrate campaign-level routing rules. Configuration work focused on campaign templates, response sequencing, and automation logic consistent with Campaign Management workflows.
Operational coverage centered on United States performance marketing activities and client pay-per-call programs, with CallerReady tied into Concussion Media campaign operations and client lead flows. Integrations were implemented at the campaign and call handling level to align campaign tracking and inbound response processes with CallerReady automation.
Governance and rollout were managed through campaign-level configuration and iterative optimization, with operational ownership by Concussion Media campaign managers. The engagement produced rapid improvements in connection rates, explicitly doubling connection rates overnight and enabling greater campaign scalability through lead-to-call automation and speed-to-lead orchestration.
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Peoples Tax Relief | Banking and Financial Services | 35 | $8M | United States | CallerReady | CallerReady | Campaign Management | 2011 | n/a |
In 2011, Peoples Tax Relief implemented CallerReady for Campaign Management to support customer service and campaign operations in the United States. CallerReady was applied to rapidly generate outbound campaigns and to route inbound and outbound calls to internal agents, providing the speed to launch required for tax relief workflows.
The deployment centralized campaign configuration and runtime call routing, combining campaign build, list management, scheduling and agent routing into a single operational layer. Automation of dialing and dynamic routing rules was configured to accelerate time to contact and to adapt call distribution to agent availability and campaign priorities.
CallerReady was integrated with Peoples Tax Relief customer service and CRM processes to deliver contextual call handling and to feed campaign state into agent workflows. Governance focused on centralized campaign oversight and agent routing policies, and the implementation was rolled into the companys US call operations, with reported outcomes of improved routing flexibility and faster time to contact.
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The Brea Financial Group | Banking and Financial Services | 10 | $1M | United States | CallerReady | CallerReady | Campaign Management | 2016 | n/a |
In 2016, The Brea Financial Group implemented CallerReady as a Campaign Management solution to convert inbound leads into live calls. The deployment in the United States focused on lead-to-call automation and campaign orchestration to support marketing and campaign management, with CRM integration to synchronize lead records and call outcomes.
Configuration centered on CallerReady's campaign management module and a dynamic call distribution capability inferred from customer testimony, combined with workflow automation to route calls, prioritize contacts, and capture connection events. Reporting components were configured to surface connected call rates and conversion markers for ongoing campaign tuning and operational visibility.
The deployment raised connected call rate from 65% to 98% and delivered faster connection rates and higher conversions, outcomes that contributed to improved campaign ROI. CallerReady Campaign Management was used by The Brea Financial Group to unify marketing and CRM-integrated lead-to-call workflows for its small business operations in the United States.
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USHEALTH Group | Insurance | 860 | $470M | United States | CallerReady | CallerReady | Campaign Management | 2020 | n/a |
In 2020 USHEALTH Group implemented CallerReady as a Campaign Management application to support advisor sales and client engagement. The deployment targeted Health Advisor operations in Orlando and advisors licensed to sell across 32 states, focusing the application on appointment setting, outreach cadence, and relationship management for individual, family, and small business insurance lines.
CallerReady was configured to run outbound campaign orchestration, automated dialing sequences, scripted call guides, appointment scheduling, call tracking, and lead segmentation based on demographic and needs data. The implementation treated CallerReady as USHEALTH Group's Campaign Management system, embedding campaign workflows and data capture into advisor daily activities to standardize outreach and nurture flows.
Operational integration linked CallerReady with adjacent CRM and dialing tools named in advisor workflows, including Vanillasoft, Ringy, and NextGen, to centralize interaction records and route warm outreach versus client care tasks. These integrations supported synchronized appointment scheduling, unified call histories, and handoffs between campaign activities and ongoing client service within advisor teams.
Adoption governance included a weekly training cadence where advisors trained one to two new hires on appointment setting, sales pitch, and CRM workflows that incorporated CallerReady. Reported operational outcomes tied to the implementation include an average 20% annual client growth rate, a call mix of 70% warm outreach versus 30% client care, and individual recognition as 2020 Rookie of the Year for a Health Advisor using these campaign and CRM tools.
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