List of CallFire Cloud Call Center Customers
Santa Monica, 90401, CA,
United States
Since 2010, our global team of researchers has been studying CallFire Cloud Call Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CallFire Cloud Call Center for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CallFire Cloud Call Center for Call Center include: Maine People's Alliance, a United States based Non Profit organisation with 58 employees and revenues of $4.0 million, Abc Home & Commercial, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CallFire Cloud Call Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CallFire Cloud Call Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abc Home & Commercial | Construction and Real Estate | 10 | $1M | United States | CallFire | CallFire Cloud Call Center | Call Center | 2011 | n/a |
In 2011, Abc Home & Commercial implemented CallFire Cloud Call Center to run outbound campaigns and sustain customer outreach. The rollout applied the Call Center application to sales outreach and customer retention workflows, configuring cloud hosted dialing, campaign orchestration and agent interfaces to support outbound calling to existing customers and new prospects. The Houston based firm in the United States used CallFire Cloud Call Center to maintain business momentum during slow seasons and to scale agent activity without on premise telephony infrastructure.
Functional configuration emphasized outbound campaign management, call list segmentation, automated dialing and an agent led interface for high volume calling. Operational scope covered three major outbound campaigns and a compact agent team, with the company reporting over 119,000 calls executed across those campaigns and a tripling of agent productivity while holding costs at approximately $2 per hour per agent. The implementation reflects a cloud centric Call Center architecture configured for seasonal demand, targeted outreach and high throughput outbound operations.
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Maine People's Alliance | Non Profit | 58 | $4M | United States | CallFire | CallFire Cloud Call Center | Call Center | 2013 | n/a |
In 2013 Maine People's Alliance implemented CallFire Cloud Call Center to scale personalized outreach and advocacy calling across Maine, adopting the application to support an outbound organizing use case in the nonprofit advocacy space. The deployment targeted organizing teams and volunteer agents, using the Call Center capabilities to systematize phone-based constituent engagement and scripted outreach workflows.
The implementation centered on CallFire Cloud Call Center modules for outbound dialing, campaign management, agent session orchestration, and personalization of call scripts to improve voter and constituent contact rates. Configuration emphasized queue and session controls for agents, call list sequencing for organizers, and template-driven messaging to keep advocacy conversations consistent across field teams.
Operational coverage was statewide in Maine and focused on the organization s advocacy and organizing functions rather than enterprise IT services. The deployment doubled agent effectiveness and allowed agents to triple calls per session, and it prompted Maine People's Alliance to consider additional CallFire services to extend outreach capacity. Governance was organized around campaign-level configuration and operator training to standardize workflows and sustain higher calling throughput.
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