List of Carbyne Responder Connect Customers
New York, 10001, NY,
United States
Since 2010, our global team of researchers has been studying Carbyne Responder Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Carbyne Responder Connect for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Carbyne Responder Connect for Collaboration include: Miami Dade County, a United States based Government organisation with 12000 employees and revenues of $9.00 billion, Global Medical Response, Inc., a United States based Healthcare organisation with 38000 employees and revenues of $4.00 billion, North Miami Beach Police Department, a United States based Professional Services organisation with 80 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Carbyne Responder Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Carbyne Responder Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Global Medical Response, Inc. | Healthcare | 38000 | $4.0B | United States | Carbyne | Carbyne Responder Connect | Collaboration | 2022 | n/a |
In 2022, Global Medical Response, Inc. initiated a multi-year partnership with Carbyne and began deploying Carbyne APEX across several U.S. communications centers. As part of that program, Global Medical Response implemented Carbyne Responder Connect, a Collaboration application to extend live call data and media to field responders within emergency medical services operations.
The Carbyne Responder Connect implementation was configured to stream live video and images, deliver precise caller location and surface richer caller metadata into existing dispatch workflows. Functional modules emphasized live call audio forwarding, real-time media streaming to prehospital clinicians, and enhanced situational awareness capabilities consistent with Collaboration class communication and team coordination features.
Deployment scope covered multiple U.S. communications centers, beginning with a five-site initial phase and planned multi-year rollouts across additional EMS centers. Operational governance focused on integrating Carbyne Responder Connect into dispatch procedures and clinician workflows to improve dispatch accuracy and clinician situational awareness, aligning application behavior with emergency medical services operational requirements.
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Miami Dade County | Government | 12000 | $9.0B | United States | Carbyne | Carbyne Responder Connect | Collaboration | 2023 | n/a |
In 2023, Miami Dade County Police Department implemented Carbyne Responder Connect alongside Carbyne's cloud-native Universe/APEX call handling platform to extend real time media and situational awareness into 911 operations. The deployment is categorized under Collaboration and targeted public safety and emergency response functions across Miami Dade County, Florida.
The implementation centralized Universe/APEX call handling, media ingestion, verified chat, and enhanced location modules to capture inbound multimedia from callers and to manage session routing and context for dispatchers. Carbyne Responder Connect provided live audio and video delivery to field responders, aligning with standard Collaboration capabilities for presence aware communications and multimodal interaction.
Operational scope focused on the county police 911 center and connected responder workflows, changing dispatcher to field coordination and incident handoff processes to incorporate live video, verified chat transcripts, and precise location feeds. The deployment emphasized cloud native session orchestration and real time media distribution, and it delivered improved situational awareness and response coordination as reported by the county.
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North Miami Beach Police Department | Professional Services | 80 | $10M | United States | Carbyne | Carbyne Responder Connect | Collaboration | 2024 | n/a |
In 2024, North Miami Beach Police Department selected Carbyne APEX and provisioned Carbyne Responder Connect to modernize emergency call handling in North Miami Beach, Florida. The configuration emphasizes Collaboration capabilities to ingest and surface rich media including live video, images and text into dispatcher workflows to speed response and better inform dispatchers and first responders.
Carbyne Responder Connect is deployed as an optional add-on to APEX to enable one-click live audio and video links between dispatch and field responders, creating direct media sessions from callers to response units. Functional setup focuses on live incident media streaming, text and image attachments routed into the dispatcher console, and responder-side session initiation for field officers and units, with operational scope covering the police department dispatch center and front-line emergency response functions. The rollout centers on updating call handling workflows and dispatcher procedures to incorporate media-driven triage and responder notification under the Collaboration application model.
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Buyer Intent: Companies Evaluating Carbyne Responder Connect
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