List of CargoWise Global Optimisation Customers
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Since 2010, our global team of researchers has been studying CargoWise Global Optimisation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CargoWise Global Optimisation for Freight Forwarding from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CargoWise Global Optimisation for Freight Forwarding include: DHL, a Germany based Transportation organisation with 580580 employees and revenues of $92.61 billion, Hellmann Worldwide Logistics, a Germany based Transportation organisation with 13949 employees and revenues of $5.43 billion, cargo-partner, a Austria based Transportation organisation with 3900 employees and revenues of $2.20 billion, CBX Global, a United States based Transportation organisation with 525 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using CargoWise Global Optimisation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CargoWise Global Optimisation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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cargo-partner | Transportation | 3900 | $2.2B | Austria | WiseTech Global | CargoWise Global Optimisation | Freight Forwarding | 2020 | n/a |
In 2020 cargo-partner implemented CargoWise Global Optimisation as a global rollout across its network, deploying the platform in 40 countries to address Freight Forwarding operations. The deployment explicitly targeted unifying freight forwarding, customs and accounting processes and improving end-to-end shipment visibility across the group.
CargoWise Global Optimisation was configured to centralize core freight forwarding workflows, including rate and route decisioning, booking orchestration, customs documentation and accounting reconciliation, consistent with Freight Forwarding functional patterns. The implementation emphasized standard operational modules for shipment lifecycle management, tariff and rate management, and visibility of shipment status to unify data and processes across operating units.
Operational coverage spanned cargo-partner sites in 40 countries and affected operations, customs clearance teams and finance departments, creating a single operational backbone for cross-border freight execution. The rollout structured processes to move local operational activities into a consistent global workflow model and to provide a unified shipment visibility layer for operational planners and finance teams.
Governance focused on centralized process standardization and phased regional rollout to align customs and accounting procedures with the platform. The stated outcome was to unify freight forwarding, customs and accounting processes and to improve end-to-end shipment visibility, leveraging CargoWise Global Optimisation across cargo-partners international network.
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CBX Global | Transportation | 525 | $100M | United States | WiseTech Global | CargoWise Global Optimisation | Freight Forwarding | 2019 | n/a |
In 2019, CBX Global deployed CargoWise Global Optimisation to consolidate its Freight Forwarding operations. The deployment emphasized centralizing shipment processing, documentation workflows, and branch-level reporting to support cross-departmental workstreams across operations, accounting, claims, and customer service. Implementation activities were coordinated from Greensboro, NC where application support resources were based.
CargoWise Global Optimisation was configured for heavy data entry and auditing workflows, scheduled and ad hoc reporting, and routine software update management. Functional configuration included user and system security rights administration, document template and macro development for operational documents, and ongoing feature testing and validation. The implementation supported operational freight forwarding tasks such as shipment record maintenance, documentation control, and exception handling aligned with typical Freight Forwarding functional terminology.
Integrations and operational connectivity reflected in-house needs, with explicit links to accounts payable processes using a Great Plains system and active FedEx account management for carrier interactions, consistent with daily software integrations reported by CBX Global staff. Operational coverage included multiple branches and routine cross-department communications, with the application used by accounting, collections, operations, and front-line user groups for claims processing and reconciliation tasks.
Governance and rollout relied on internal application support, with a certified CargoWise One professional leading user training, running system updates, managing security rights, creating and maintaining SOPs, and facilitating interdepartmental meetings. Ongoing responsibilities included helping users troubleshoot issues, scheduling and producing branch reports, and advising leadership on new CargoWise Global Optimisation features, with stated objectives of improving user daily tasks and company efficiency.
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DHL | Transportation | 580580 | $92.6B | Germany | WiseTech Global | CargoWise Global Optimisation | Freight Forwarding | 2016 | n/a |
In 2016, DHL Global Forwarding implemented CargoWise Global Optimisation as a Freight Forwarding solution to centralize ocean and air forwarding operations and to underpin the myDHLi customer portal. The deployment established CargoWise Global Optimisation as the global transport management backbone for DHL Global Forwarding, consolidating shipment orchestration and commercial forwarding workflows under a single application tier.
Configuration emphasized optimisation capabilities typical for Freight Forwarding, including routing and rate management, shipment management and workflow orchestration to support multi-leg ocean and air movements. CargoWise Global Optimisation was configured to handle tariff and rate logic and to drive operational routing decisions, aligning commercial rate tables with execution workflows and exception handling.
The implementation included integrations with carrier connections and transport management interfaces to provide end to end visibility, and it was implemented at a global scale covering ocean first with air forwarding completed in later phases. The integration into the myDHLi customer portal made CargoWise Global Optimisation a core operational data source, enabling synchronized visibility between forwarding operations and customer-facing tracking and quoting services.
Governance centered on centralization and standardization of forwarding processes across DHL Global Forwarding, with phased rollout and process alignment across regional operations. The stated outcomes were increased productivity, improved integration and enhanced global visibility driven by CargoWise Global Optimisation, supporting consolidated operational control across ocean and air forwarding.
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Transportation | 13949 | $5.4B | Germany | WiseTech Global | CargoWise Global Optimisation | Freight Forwarding | 2020 | n/a |
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Buyer Intent: Companies Evaluating CargoWise Global Optimisation
- Lacoste UK, a United Kingdom based Distribution organization with 371 Employees
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