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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of CASA Retail AI FlipSell Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Croma India Retail 10000 $2.2B India CASA Retail AI CASA Retail AI FlipSell Personalization and Product Recommendations 2022 n/a In 2022, Croma India implemented CASA Retail AI FlipSell for Personalization and Product Recommendations to centralize customer lifecycle marketing across its India operations. The deployment leveraged Casa Retail AI's customer data platform and campaign and personalization tools to drive personalized offers and targeted lifecycle campaigns within Croma's CRM and marketing stack. CASA Retail AI FlipSell was configured to use CDP-based unified customer profiles, lifecycle segmentation, recommendation engine logic, and campaign orchestration capabilities, aligning product recommendation rules with customer behavior and purchase history. Configuration focused on recommendation workflows, personalized offer rules, and automated lifecycle campaigns consistent with Personalization and Product Recommendations application patterns. The implementation integrated the CDP and personalization layer with Croma's CRM and campaign delivery channels, coordinating onsite commerce touchpoints and email campaign triggers to surface product recommendations in context. Operational coverage targeted marketing and e-commerce functions across the India business unit, enabling unified audience segments and real-time personalization at points of engagement. Governance established campaign approval workflows, segment stewardship, and ongoing model retraining and tuning to sustain recommendation relevance. Casa reports that the Casa CDP and campaign personalization tools produced a greater than 30% uplift in sales and higher conversion metrics, reflecting improved outcomes from targeted customer lifecycle marketing.
Fabindia Retail 2500 $818M India CASA Retail AI CASA Retail AI FlipSell Personalization and Product Recommendations 2022 n/a In 2022, Fabindia implemented CASA Retail AI FlipSell, a Personalization and Product Recommendations application, to streamline franchise order booking and provide real time consignment tracking across its retail and ecommerce operations in India. The deployment emphasized digital catalog distribution and customer data platform automation to improve supply chain visibility for franchise channels. Implementation centered on a digital catalog module and CDP automation within CASA Retail AI FlipSell, configured to drive product recommendations and personalized catalog experiences for franchise buyers. The solution surface included consignment tracking capabilities and order booking automation to capture order state from booking through fulfillment and to support catalog driven ordering workflows. Operational coverage targeted Fabindia's India retail and ecommerce footprint, focusing on franchise order booking and supply chain visibility between distribution and retail franchise locations. The rollout integrated the digital catalog and CDP automation into franchise ordering workflows to centralize product data, order capture, and consignment status reporting across sites. Governance emphasized centralized catalog management and automated CDP processes to standardize order capture and fulfillment visibility across franchise partners. According to Casa's case write up, the deployment delivered reported outcomes of approximately 95% order fulfillment from booking and about 40% cost reduction, while improving end to end supply chain visibility.
Happi Mobiles India Retail 600 $50M India CASA Retail AI CASA Retail AI FlipSell Personalization and Product Recommendations 2022 n/a In 2022, Happi Mobiles India deployed Casa Retail's lead management and Intelliclose solution to capture walk-ins and automate lead scoring and follow-ups. CASA Retail AI FlipSell is included here as an inferred component of Casa's omnichannel retail suite and represents the Personalization and Product Recommendations layer when that suite is adopted, aligning the application with in-store CRM and recommendation workflows. The implementation centered on CRM and lead management modules, with Intelliclose providing automated lead scoring and follow-up orchestration. Configuration work emphasized lead capture at point of sale, lead lifecycle automation, and recovery workflows to route vetted opportunities back to store sales teams, while inferred FlipSell capabilities would add product-level personalization and recommendation logic to support cross-sell and upsell in guided selling. Operational coverage targeted Happi Mobiles retail stores in India, engaging store operations and sales teams in day to day use and lead handling processes. Governance included process rules for lead qualification and follow-up cadence, and the Casa lead management deployment delivered a reported approximately 20% short-term sales lift from recovered leads and approximately 5% revenue growth from missed opportunities.
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