List of CBS NorthStar Online Ordering Customers
Irvine, 92618, CA,
United States
Since 2010, our global team of researchers has been studying CBS NorthStar Online Ordering customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CBS NorthStar Online Ordering for Online Food Ordering System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CBS NorthStar Online Ordering for Online Food Ordering System include: Santander Spain, a Spain based Banking and Financial Services organisation with 35266 employees and revenues of $7.50 billion, Melting Pot Restaurant, a United States based Retail organisation with 2200 employees and revenues of $200.0 million, Biscuitville FRESH SOUTHERN, a United States based Retail organisation with 220 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using CBS NorthStar Online Ordering, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Biscuitville FRESH SOUTHERN | Retail | 220 | $30M | United States | Custom Business Solutions | CBS NorthStar Online Ordering | Online Food Ordering System | 2024 | n/a |
In 2024 Biscuitville FRESH SOUTHERN launched CBS NorthStar Online Ordering. Announced in April 2024, Biscuitville selected Lunchbox together with CBS NorthStar to deploy a native Online Food Ordering System across its 80+ U.S. locations, integrating web and app ordering with the point of sale to centralize order intake and guest engagement.
The CBS NorthStar Online Ordering implementation was configured to deliver core online ordering and guest engagement capabilities, including order management, guest profile capture, menu management and native web and mobile ordering experiences. The deployment emphasized a single front end for digital orders and a guest-engagement layer to support targeted communications and simplified pick up and fulfillment workflows.
Integration architecture centered on real time order transfer into restaurant point of sale systems, unifying digital orders with in-store operations and kitchen routing. The project scope covered the United States footprint of Biscuitville FRESH SOUTHERN and consolidated ordering channels into the operational flow of each store, reducing manual order entry between channels and POS.
Governance focused on phased rollout and operational alignment between store teams and digital operations, with implementation workstreams for menu governance, order routing rules and guest data management. The stated aim of the initiative is to streamline digital sales and operational flow through POS integration while establishing a first party online ordering and guest-engagement capability for Biscuitville FRESH SOUTHERN.
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Melting Pot Restaurant | Retail | 2200 | $200M | United States | Custom Business Solutions | CBS NorthStar Online Ordering | Online Food Ordering System | 2015 | n/a |
In 2015 Melting Pot Restaurant began tests of CBS NorthStar Online Ordering, a CBS NorthStar Online Ordering deployment in the Online Food Ordering System category. The initial 2015 pilot evaluated tablet based table side order entry and operations, with Custom Business Solutions named as the vendor, and the chain targeted a system wide rollout by December 2017.
The implementation focused on tablet based table side order entry workflows, menu driven ordering, device provisioning and order management consistent with Online Food Ordering System capabilities. Functional modules implemented included customer order capture, menu management and order management for front of house staff, with configuration work to standardize menus and server interfaces across sites.
Operational coverage was the United States restaurant footprint and the project impacted guest service, front of house operations and restaurant operations management. Governance followed a staged pilot to rollout cadence, emphasizing progressive device deployment, configuration standardization and operational rollouts by market, and the program was explicitly positioned to improve guest satisfaction, service and operational efficiencies.
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Santander Spain | Banking and Financial Services | 35266 | $7.5B | Spain | Custom Business Solutions | CBS NorthStar Online Ordering | Online Food Ordering System | 2023 | n/a |
In 2023 Santander Spain deployed CBS NorthStar Online Ordering, an Online Food Ordering System provided by Custom Business Solutions, to centralize employee meal ordering and corporate foodservice workflows across its Spanish sites. Santander Spain CBS NorthStar Online Ordering Online Food Ordering System supports employee-facing ordering, checkout, and fulfillment orchestration for on-site cafeterias and vendor-managed food services.
The implementation focused on core Online Food Ordering System capabilities, including menu and pricing management, order capture and scheduling, mobile and web ordering interfaces, fulfillment workflows and administrative reporting. Configuration work included role-based access for operators and cafeteria managers, order lifecycle automation for kitchen and fulfillment teams, and configurable time-window and meal-slot rules consistent with corporate catering needs.
Architecturally the deployment was positioned to integrate with corporate identity and payment systems, and to synchronize order and fulfillment status with point-of-sale and kitchen operations through standardized interfaces. Governance responsibilities were assigned to cafeteria operations and procurement, with staged rollout and user onboarding processes to manage vendor participation, order reconciliation, and operating procedures for refunds and customer support.
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