List of CentralSquare Unify Customers

CentralSquare Technologies

1000 Business Center Drive,
Lake Mary, 32746, FL,
United States

https://www.centralsquare.com/

1 800-727-8088

Professional Services

2050

$310M

Since 2010, our global team of researchers has been studying CentralSquare Unify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased CentralSquare Unify for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using CentralSquare Unify for Collaboration include: City of Cincinnati, OH, a United States based Government organisation with 5000 employees and revenues of $1.15 billion, West Chester University, a United States based Education organisation with 1900 employees and revenues of $422.0 million, Richton Park Fire Department, a United States based Government organisation with 100 employees and revenues of $25.0 million, Tinley Park Fire Department, a United States based Government organisation with 125 employees and revenues of $20.0 million, Hamilton County 911, a United States based Government organisation with 175 employees and revenues of $15.0 million and many others.

Contact us if you need a completed and verified list of companies using CentralSquare Unify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The CentralSquare Unify customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Blue Island Fire Department	Government	25	$3M	United States	CentralSquare	CentralSquare Unify	Collaboration	2024	n/a	In 2024 Blue Island Fire Department implemented CentralSquare Unify in the Collaboration category to link disparate computer aided dispatch systems and accelerate mutual aid coordination across Chicago suburbs. The deployment focuses on dispatch operations, automating backup requests for neighboring units and enabling faster unit selection when jurisdictions use different CAD platforms. CentralSquare Unify was configured to perform automated backup request workflows and interagency incident notification, reducing the manual radio and telephone calls previously required to request nearby units. The implementation emphasizes collaboration capabilities common to the Collaboration category, including real time availability awareness, automated request orchestration, and rule based routing of closest or best equipped units. The project was deployed as a regional bridging layer that connects existing computer aided dispatch systems without requiring a uniform replacement of each department s CAD software. Operational coverage includes about 20 participating communities in the south suburban Chicago region, with Orland Park Fire Protection District leading the effort and Blue Island participating as one of the communities linked by the system. Governance and rollout followed a multi year program funded in part by a 600000 dollar state grant and described as a three year initiative by participating agencies. Reported outcomes include an expected average reduction of two minutes per call in response time, and the configuration is intended to lower barriers to cross jurisdiction resource sharing while preserving each agency s existing dispatch platform.
City of Cincinnati, OH	Government	5000	$1.2B	United States	CentralSquare	CentralSquare Unify	Collaboration	2025	n/a	In 2025, the City of Cincinnati, OH went live with CentralSquare Unify, implementing a Collaboration solution that links multiple public safety dispatch centers across Southwest Ohio. The deployment included City of Cincinnati, Hamilton County Communications, Warren County Communications, West Chester Communications, and Northeast Communications, forming a regional CAD-to-CAD network intended to support cross-jurisdictional emergency response. CentralSquare Unify was configured as a CAD-to-CAD interoperability layer providing real-time data sharing, mutual aid dispatch workflows, officer-in-distress alert propagation, and shared incident status updates. The implementation represents CentralSquare’s first Pro to Enterprise CAD-to-CAD connection, indicating configuration work to orchestrate message exchange and synchronized incident records between Pro and Enterprise CAD instances. Integrations centered on connecting participating dispatch centers’ CAD systems into a unified operational network, enabling immediate cross-jurisdiction dispatching and access to distributed resources without procedural delays. The operational coverage explicitly targets emergency dispatch and public safety communications across the named Southwest Ohio counties, with additional agencies expected to join and expand the network’s reach. Governance and rollout were managed through a regional project structure with a Southwest Ohio CAD-to-CAD Project Manager and participating telecommunications leadership coordinating activation and validation steps across agencies. Reported outcomes include real-time incident sharing and at least one documented rapid cross-county response to an officer-in-distress alert, demonstrating the Collaboration capabilities of CentralSquare Unify in live operations.
Frankfort Fire Department, KY	Government	91	$6M	United States	CentralSquare	CentralSquare Unify	Collaboration	2024	n/a	In 2024, Frankfort Fire Department, KY implemented CentralSquare Unify as a Collaboration application to operationalize cross-jurisdictional dispatch coordination and mutual aid workflows. The deployment focuses on linking the department's dispatch operations with neighboring computer-aided dispatch systems to automate backup requests and reduce manual interagency callouts. CentralSquare Unify is presented as the orchestration layer for dispatch, restating CentralSquare Unify within the platform environment and the Collaboration category. The implementation configures automated backup request capabilities, an interoperability engine for disparate CAD protocols, and real-time unit availability and status sharing to support incident assignment and resource staging. Configuration work centered on normalizing incident data fields, automating mutual aid notifications, and embedding dispatcher workflow automation consistent with Collaboration functional terminology and common CAD-to-CAD integration patterns. Integrations are limited to existing computer-aided dispatch systems used by neighboring jurisdictions and do not require procurement of a single uniform CAD, enabling orchestration across multiple vendor systems. Operational coverage emphasizes emergency dispatch and field response functions and requires updated mutual aid agreements and coordinated dispatch governance across participating agencies. Deployments of CentralSquare Unify in Chicago area southern suburbs in 2024 reported average response time reductions of about two minutes per call, a cited outcome from parallel implementations in the provided context.
	Government	175	$15M	United States	CentralSquare	CentralSquare Unify	Collaboration	2023	n/a
	Communications	25	$4M	United States	CentralSquare	CentralSquare Unify	Collaboration	2025	n/a
	Communications	25	$6M	United States	CentralSquare	CentralSquare Unify	Collaboration	2025	n/a
	Government	135	$15M	United States	CentralSquare	CentralSquare Unify	Collaboration	2024	n/a
	Government	35	$4M	United States	CentralSquare	CentralSquare Unify	Collaboration	2024	n/a
	Government	100	$25M	United States	CentralSquare	CentralSquare Unify	Collaboration	2024	n/a
	Government	125	$20M	United States	CentralSquare	CentralSquare Unify	Collaboration	2024	n/a

Showing 1 to 10 of 13 entries

Buyer Intent: Companies Evaluating CentralSquare Unify

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Developing Lafayette, a United States based Construction and Real Estate organization with 10 Employees

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