List of CenturyLink VoIP Customers
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United States
Since 2010, our global team of researchers has been studying CenturyLink VoIP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CenturyLink VoIP for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CenturyLink VoIP for PBX, VoiP and Phone Systems include: United States Department of Agriculture (USDA), a United States based Government organisation with 100000 employees and revenues of $230.00 billion, Defense Information Systems Agency, a United States based Government organisation with 19000 employees and revenues of $11.90 billion, Us Army Recruiting Command, a United States based Government organisation with 10900 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CenturyLink VoIP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CenturyLink VoIP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Defense Information Systems Agency | Government | 19000 | $11.9B | United States | Lumen Technologies | CenturyLink VoIP | PBX, VoiP and Phone Systems | 2023 | n/a |
In 2023, Defense Information Systems Agency implemented CenturyLink VoIP after Lumen Technologies was awarded a contract to supply a hybrid cloud VoIP, voice and audio conferencing system. The deployment is classified in the PBX, VoiP and Phone Systems category and is intended to modernize DoD voice communications across operational environments.
The CenturyLink VoIP implementation delivers unified communications and collaboration capabilities, including enterprise audio conferencing and centralized call control, and is engineered to support over 250,000 concurrent connections. Functional scope aligns with typical PBX, VoiP and Phone Systems workflows such as session management, call routing and conferencing orchestration to serve large scale government voice workloads.
Operational coverage spans Department of Defense environments in the United States and globally, enabling remote and hybrid users and improving resiliency while reducing reliance on legacy desk phones. The contract scope indicates provisioning of voice and UC&C services across multiple DoD sites and user populations, with capacity planning to sustain concurrent connection targets.
Deployment architecture uses a hybrid cloud model provisioned by Lumen Technologies to balance on premises connectivity and cloud session routing, supporting centralized provisioning and enterprise voice operations. Governance and rollout emphasize resilient operations and UC&C service orchestration, with CenturyLink VoIP serving as the PBX, VoiP and Phone Systems platform under the awarded contract.
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United States Department of Agriculture (USDA) | Government | 100000 | $230.0B | United States | Lumen Technologies | CenturyLink VoIP | PBX, VoiP and Phone Systems | 2022 | n/a |
In 2022, the United States Department of Agriculture implemented CenturyLink VoIP under a Lumen Technologies managed services task order. Lumen was contracted to deliver managed network, managed security, unified communications and VoIP services to more than 9,500 USDA locations supporting roughly 100,000 employees across the United States.
CenturyLink VoIP was provisioned as the agency PBX, VoiP and Phone Systems platform, providing enterprise telephony, unified communications and contact center voice capabilities. Configuration work emphasized centralized call control, session management and user provisioning to support agency-wide voice routing and contact center functions.
The deployment used a managed services architecture tightly integrated with Lumen's managed network and managed security services to enable secure cloud and remote access and to modernize agency connectivity. Operational coverage included the full estate of USDA locations nationwide, aligning voice and contact center services with network security controls and cloud access pathways.
Governance and rollout were executed under the centralized task order, with Lumen responsible for provisioning, ongoing operations and service management, and USDA maintaining unified communications governance and security oversight. The implementation focused on staged service activation and integration with existing network and security operations to minimize disruption while advancing contact center and voice capability modernization.
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Us Army Recruiting Command | Government | 10900 | $1M | United States | Lumen Technologies | CenturyLink VoIP | PBX, VoiP and Phone Systems | 2021 | n/a |
In 2021 US Army Recruiting Command engaged Lumen Technologies to provision CenturyLink VoIP under the PBX, VoiP and Phone Systems category, winning a task order to deliver high speed internet and hosted voice services to Army recruiting sites across the United States and U.S. territories. The engagement was scoped to modernize recruiting communications and to support recruiting operations regionally by improving site connectivity and caller experience for recruiters and prospects.
Deployment combined Lumen delivered high speed internet access with hosted CenturyLink VoIP voice services, employing a centralized cloud hosted PBX model consistent with PBX, VoiP and Phone Systems implementations. Functional capabilities implemented included hosted call control and routing, inbound and outbound voice services, voicemail and caller identity management, and site level voice provisioning to enable recruiter telephony and prospect engagement workflows.
Operational coverage extended to recruiting sites and regional recruiting operations across the United States and U.S. territories, with services provisioned under a task order model that supported multi site rollout and staged provisioning. The CenturyLink VoIP implementation was integrated with site network access and internet circuits to deliver end to end voice service over Lumen provided connectivity, aligning voice routing and bandwidth allocation with site level network configurations.
Governance followed the task order delivery approach for federal engagements, with centralized service provisioning by Lumen and local site activation to bring recruiters onto the hosted voice platform. The implementation aimed to improve site connectivity and caller experience for recruiters and prospects without making claims about realized operational metrics.
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