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List of Certero for Enterprise ITAM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
NHS South, Central and West (SCW) Healthcare 1200 $600M United Kingdom Certero Certero for Enterprise ITAM Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management 2020 n/a In 2020, NHS South, Central and West implemented Certero for Enterprise ITAM as the Certero Unified Platform, IT Asset Management to provide a single asset repository supporting IT Services and the Service Desk. The deployment was positioned to give service desk analysts immediate hardware and software context while they managed incidents and service requests across SCW IT Services in the United Kingdom. Certero for Enterprise ITAM is referenced directly in daily operations by service desk staff alongside other operational tools. The implementation emphasized core capabilities consistent with Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management and included inventory discovery, normalized configuration data, software identification and license reconciliation workflows. Configuration focused on a central asset catalog and role based access for IT Service Desk analysts, with asset reconciliation processes to support software entitlement reviews and SaaS subscription tracking. Certero for Enterprise ITAM was used to surface device and software ownership, lifecycle state and procurement identifiers to downstream operational workflows. Operationally Certero was operated alongside the Service Desk application TOPDesk and a set of support tools used by analysts such as 3CX, BeyondTrust Remote Support Representative Console, NHS Digital portal, EmisWeb, SystemOne, StreamDeck and Swivel Secure Admin Portal. The platform provided the IT Service Desk with asset context during incident recording and SLA driven response, without claiming direct system integrations that were not specified. Active Directory administration and new user provisioning remained an adjacent operational responsibility for the IT Service Desk, providing user and OU context to asset records maintained in Certero. Governance and process alignment were implemented through existing ITIL based ITSM practices, requiring adherence to SCW IT Security Policy, SLA driven incident escalation and timely communication to management during outages. Certero for Enterprise ITAM was incorporated into these governance workflows to support accurate asset data for incident triage, security escalation and routine operational reporting by the Service Desk.
Notting Hill Genesis Construction and Real Estate 2047 $945M United Kingdom Certero Certero for Enterprise ITAM Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management 2020 n/a In 2020, Notting Hill Genesis deployed Certero for Enterprise ITAM to establish a centralized inventory and control plane for its IT estate. The implementation explicitly used Certero for Enterprise ITAM to deliver Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management capabilities across the organization. Configuration and functional scope focused on discovery and inventory of managed endpoints, software identification and license reconciliation, and SaaS consumption visibility consistent with ITAM best practices. The project named an internal Asset Manager who stood up asset lifecycle processes, managed device inventory, and linked asset records to vulnerability remediation workflows documented by the security team. The Certero deployment was integrated into existing security and operational tooling that the team referenced, including ingestion of vulnerability scan data from Nessus and correlation with Splunk SIEM and Microsoft Azure security and compliance tooling for investigations and reporting. Packet level analysis using Wireshark and periodic vulnerability assessments supported incident triage and remediation tracking, while governance activity included monthly IT risk reporting to executives and alignment of asset controls with ISO 27001 and Cyber Essentials related activities.
Walsall Healthcare NHS Trust Healthcare 4400 $425M United Kingdom Certero Certero for Enterprise ITAM Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management 2020 n/a In 2020, Walsall Healthcare NHS Trust deployed Certero for Enterprise ITAM. The implementation centralized Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management functions across the Trust, covering roughly 5,000 users including staff across the acute site and 59 GP surgeries. Certero for Enterprise ITAM was configured to support software rollout orchestration, asset inventory and lifecycle tracking, and license entitlement management. The Certero system was used to perform software rollouts and to coordinate device provisioning for mobile devices used in the Vitalpac project, leveraging standard ITAM workflows such as automated discovery, deployment scheduling, and entitlement reconciliation. Operational processes ran alongside user account creation for Windows and Exchange, and ticket creation and management on the Trust helpdesk system, with first line teams performing initial diagnostics for printers, scanners, networks, and Windows OS issues. The implementation was embedded into first-line support and second-line desktop engineer on-call activities, making Certero a regular tool for deployment execution and inventory verification during incident and request handling. Governance and process changes included a built knowledge base and procedure database for 1st line staff, formalized ticketing procedures, role based access controls for shared drives and hospital applications, and incorporation of Certero driven rollout processes into the on-call and support rota. These process artifacts established consistent operational workflows for software distribution, device provisioning, and asset record keeping using Certero for Enterprise ITAM.
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Buyer Intent: Companies Evaluating Certero for Enterprise ITAM

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FAQ - APPS RUN THE WORLD Certero for Enterprise ITAM Coverage

Certero for Enterprise ITAM is a Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management solution from Certero.

Companies worldwide use Certero for Enterprise ITAM, from small firms to large enterprises across 21+ industries.

Organizations such as Notting Hill Genesis, NHS South, Central and West (SCW) and Walsall Healthcare NHS Trust are recorded users of Certero for Enterprise ITAM for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management.

Companies using Certero for Enterprise ITAM are most concentrated in Construction and Real Estate and Healthcare, with adoption spanning over 21 industries.

Companies using Certero for Enterprise ITAM are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Certero for Enterprise ITAM across Americas, EMEA, and APAC.

Companies using Certero for Enterprise ITAM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.

Customers of Certero for Enterprise ITAM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Certero for Enterprise ITAM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management.